Business Details
30 Years
experience
Emergency
services
Expert HVAC Solutions in Wilmington, NC
Since 1996, CBS Mechanical Services has proudly served New Hanover, Pender, and Brunswick counties with expert HVAC solutions. Founded by Chris and Kristen Smith, our team combines decades of local experience with state-licensed expertise (License #19710) to deliver reliable residential, commercial, and industrial services. We specialize in heating, cooling, and gas systems, offering 24/7 emergency support, maintenance contracts, and financing options through GreenSky Financial. As a Bryant dealer, we ensure premium quality while servicing all major brands.Our commitment extends beyond businesswe actively support local churches, charities, and youth sports teams. With H2 and H3 classifications, we handle installations, repairs, and maintenance for homes, offices, schools, and unique spaces like crematoriums. We prioritize transparency, never recommending replacements unless necessary, and provide senior, military, and first responder discounts. Our family-owned operation values community trust, combining technical excellence with personalized service to meet every client's needs.
Services
HVAC Repair
System Installation
Gas Line Service
Maintenance Contracts
Emergency Service
Details
- Year established: 1996
Highlights and features
- We offer 24/7 emergency HVAC service with licensed technicians
- Our H2/H3 licenses cover all residential, commercial, and industrial projects
- We provide GreenSky Financial financing for HVAC replacements
- Senior, military, and first responder discounts available
- We service all major HVAC brands including Bryant, Carrier, and Trane
Associations and certifications
- NC State Board of Examiners (License #19710)
What people say
24/7 emergency service
Licensed technicians
Community involvement
Senior discounts
Reliable repairs
Services
HVAC Repair
We provide comprehensive repair services for all residential and commercial HVAC systems. Our licensed technicians handle heating, cooling, and ventilation issues across major brands. With 24/7 emergency availability, we ensure minimal downtime for homeowners and businesses throughout Southeastern North Carolina.
System Installation
Our H2/H3 licensed team specializes in new HVAC system installations for residential, commercial, and industrial properties. We offer Bryant brand systems with competitive pricing while ensuring proper sizing and efficiency. We never recommend unnecessary replacements, focusing on cost-effective solutions that meet each client's specific needs.
Gas Line Service
We provide complete gas line services including installation, repair, and maintenance for residential and commercial properties. Our licensed technicians handle furnace connections, piping systems, and safety inspections. We serve both new constructions and existing buildings across Wilmington and surrounding counties.
Maintenance Contracts
Our maintenance agreements include regular system inspections and priority service scheduling. Contract holders receive bonus discounts on repairs and parts. These plans help prevent breakdowns while extending equipment lifespan through professional care by certified technicians.
Emergency Service
We offer round-the-clock emergency HVAC service for urgent heating and cooling issues. Our technicians respond promptly to critical system failures at any hour. This service covers residential homes, commercial buildings, and industrial facilities throughout our service area.
People
Chris Smith
Owner
Chris Smith, licensed HVAC contractor with NC License #19710, has served Wilmington since 1996. He specializes in system installations and technical operations. Active in St. Mark Catholic Church, he supports local youth sports through team sponsorships.
Kristen Smith
Office Manager
Kristen Smith manages daily operations at CBS Mechanical Services. She oversees administrative functions while supporting community initiatives. As a local business owner, she prioritizes customer satisfaction and community involvement through charitable donations and sponsorships.
Questions
What areas do you service?
We serve New Hanover, Pender, and Brunswick counties including Wilmington, Jacksonville, and surrounding communities.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services with immediate technician response.
What brands do you service?
As a Bryant dealer, we service all major brands including Carrier, Trane, York, Goodman, Lennox, and Rheem.
Are financing options available?
Yes, we offer GreenSky Financial financing for HVAC system replacements and major repairs.
Do you provide maintenance plans?
We offer comprehensive maintenance contracts with priority service and bonus discounts on repairs.
Are there special discounts available?
We provide exclusive discounts for seniors, military personnel, and first responders on all services.
Reviews (4)
Jodie Weaver
Apr 07, 2022
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Chris is great! Prompt, professional, and very knowledgeable. Looking forward to a cool summer thanks to him. Service: Install AC
Zack Gooden
Dec 15, 2020
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We had a very horrible experience with Chris, owner at CBS Mechanical. Over promise and under deliver is what we experienced constantly from the bid to the actual invoice on the job, to getting the work done in a timely fashion, to the quality of workmanship. To cap it off he stepped on a fire sprinkler line in the attic above our lobby resulting in over $15,000 in water damage and repairs needed.
See pic. Give Wilmington Air a call. It took Chris almost 2 weeks to even start a job replacing insulation on a duct. Wilmington Air was onsite for an estimate the same day as we called and had the repair completed within 3 days.
See pic. Give Wilmington Air a call. It took Chris almost 2 weeks to even start a job replacing insulation on a duct. Wilmington Air was onsite for an estimate the same day as we called and had the repair completed within 3 days.
John Crankshaw
Oct 26, 2019
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This company is best in town, they do really great work. I called them they were at my house in less than an hour. 10/10, would call again and recommend.
Sean Wall
Nov 14, 2014
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Chris and the guys at CBS Mechanical are unreal. I've used them over the past 4 years for a Wilmington property that I have. It never fails that my AC unit stops working after 5pm. I call CBS and the guys are all over it. They went out recently in 100 degree heat in under and hour. Seriously-call these guys. Awesome work.
