Pleasant Air

Business Details

39 Years

experience

Emergency

services

Trusted HVAC Services in Wilmington, NC

Pleasant Air has been a trusted provider of HVAC solutions in Wilmington, NC, and surrounding areas since 1987. Our team of NATE-certified technicians brings decades of combined experience to every project, from residential AC installations to commercial HVAC systems. As a Trane Comfort Specialist, we uphold rigorous standards for technical expertise and customer satisfaction while servicing all brands. We prioritize customer comfort through personalized solutions, including geothermal systems, ductless mini-splits, and indoor air quality improvements.

Our 24/7 emergency services ensure immediate support during critical failures, and our preventive maintenance plans help extend system lifespans. Backed by industry-leading warranties and a commitment to integrity, we serve Hampstead, Surf City, Ogden, Sneads Ferry, and Wilmington communities with factory-trained precision. Our core valuescustomer service, satisfaction, quality, and integrityguide every interaction, making us the region's preferred HVAC partner for over 30 years.

Services

AC Repair Heating Installation Geothermal Systems Ductless Mini-Splits Aeroseal Duct Sealing Duct Cleaning Indoor Air Quality Home Automation Commercial HVAC Maintenance Plans

Details

Year established: 1987

Highlights and features

30+ years of local HVAC expertise in southeastern North Carolina
NATE-certified technicians for superior technical proficiency
24/7/365 emergency repair services available
Trane Comfort Specialist with factory-trained installers
One-year installation warranties with optional Trane extended coverage

Associations and certifications

NATE
Trane Comfort Specialist

Website

Update Listing

Services

HVAC Installation

We provide professional HVAC installation for air conditioners, heat pumps, and furnaces. Our Trane-certified technicians perform detailed load calculations to ensure proper system sizing. Every installation includes factory training standards compliance and a one-year parts/labor warranty. We specialize in energy-efficient systems that reduce utility costs while maintaining optimal comfort levels for residential and commercial properties.

AC Repair

Our 24/7 emergency AC repair service addresses cooling system failures promptly. NATE-certified technicians arrive equipped with essential parts for same-day repairs. We offer 90-day minimum warranties on all repairs with optional extended coverage. Preventive maintenance plans help identify potential issues before system failure occurs, ensuring reliable summer cooling performance.

Duct Cleaning

Using the Rotobrush system, we thoroughly clean HVAC ductwork to improve indoor air quality. Our process removes mold, dust, and contaminants that reduce system efficiency. The spinning brush and industrial vacuum combination cleans both rigid and flexible ducts safely. Regular cleaning extends equipment lifespan and reduces allergens in residential and commercial environments.

Geothermal Systems

We design and install geothermal heating/cooling systems that utilize stable underground temperatures. Our experts handle horizontal, vertical, and water-source loop configurations for residential and commercial applications. Geothermal systems offer 50+ year loop longevity and 25-year equipment warranties. These energy-efficient solutions significantly reduce utility costs while maintaining consistent indoor comfort year-round.

Home Automation

Our Trane-certified team installs wireless thermostats and zoning systems for precise climate control. Home automation solutions include smartphone integration for remote temperature adjustments. Zoning systems allow independent temperature control for different home areas, improving comfort and energy efficiency. We offer programmable options that adapt to changing schedules and occupancy patterns.

Questions

What HVAC services do you offer in Wilmington, NC?

We provide full-service HVAC solutions including AC repair, heating installation, geothermal systems, ductless mini-splits, Aeroseal duct sealing, indoor air quality improvements, commercial HVAC services, and 24/7 emergency repairs.

Are your technicians certified?

Yes, most of our service technicians hold NATE certification, the HVAC industry's highest individual standard. We're also a Trane Comfort Specialist with factory-trained installers.

Do you offer financing options?

Yes, we offer special financing with 0% APR for 60 months on qualifying systems with approved credit. Our financing includes flexible monthly payment options and online account management.

What areas do you service?

We serve Wilmington, Hampstead, Ogden, Surf City, Sneads Ferry, and surrounding areas in New Hanover, Brunswick, Columbus, Pender, and Onslow counties of North Carolina.

What warranties do you provide?

All installations include a one-year parts and labor warranty. Repairs carry at least a 90-day warranty. Trane offers optional extended warranties for systems purchased within the last five years.

Do you offer emergency HVAC services?

Yes, we provide 24/7/365 emergency repair services for urgent heating and cooling system failures. Our technicians carry essential parts for most repairs to be completed in a single visit.

Reviews (7)

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Joseph Piatt

Apr 10, 2022 Report

Adam, Carl, and Clark were a great team. They were prompt, worked efficiently, and kept us updated on the progress of the job. The new AC/Heat system is quiet and works well. We appreciate their hard work! Services: Install thermostat, Install AC, Heating system installation, HVAC duct & vent installation

Vicki Coxson

Apr 01, 2022 Report

We had a new HVAC system installed by a great group of people from Pleasant Air. There were a couple hiccups but the guys handled it very professionally and went out of their way to make things right and get our system installed quickly and back up and running in no time. Thanks Dave, Carl, Justin, Clark & Adam! (Forgive me if I got any names wrong, I smeared the ink on the card you put everyone's name on for me - sorry ). It was a pleasure working with you.you did a great job! I'd also like to thank Mike (sales):and Kristi (office) for all your help and support! You all make a great team!

Pat Brady

Feb 20, 2022 Report

Contacted them for help to repair my HVAC system / second opinion. They were quick, courteous, and tech was great. They even helped me with a warranty issue with the manufacturer to get it corrected, above and beyond in my book, I have now switched to them as my HVAC provider Service: A/C system repair

Michael Donoghue

Jan 17, 2022 Report

Had an AC emergency right before leaving town and they were the only company to return a call and show up after hours. Signed up for their preventive maintenance agreement after. Jimmy came out and was flexible with appointment time and answered all our questions. So far very impressed! Had some follow up work done with Renee, same great service!

Gene Galindo

Jan 08, 2022 Report

Critical: Professionalism, Responsiveness The worst, this company is the worst in customer service! The sold me a unit, then installed the wrong one then reordered the right one (waited 5 months) Now it doesn't work! No one there will return a phone call. After hours emergency service is a joke! Do yourself a favor go with a different company. This one sucks! Services: Heating system repair, Installation, Heating system maintenance, A/C system repair

James Mason

Oct 08, 2021 Report

Recently moved to the area, and called pleasant air to get on a maintenance program. Jimmy came out to look at my equipment and give me a price. In my opinion he went above and beyond what was necessary providing me information on my equipment and services that they provide. He was also just a genuinely good person easy to talk to and relatable. I am now scheduled for service in the near future thanks a lot Jimmy and everyone at Pleasant air.

Jdk

Sep 19, 2021 Report

My HVAC system was 18 years old, I contacted Pleasant Air for a quote for a new system. Dave and Mike came out the next day, checked everything out, went through all my options with me, and gave me the quotes. They were extremely professional and explained everything and answered any questions I had. This was my first time doing this, and they made me feel very comfortable, did not pressure me at all into buying any unnecessary upgrades. David and Kyle came out a couple days later to do the install.

These two were awesome. They worked non-stop in the heat in late August and did an amazing job. They were also extremely professional and answered all my questions. This business obviously takes pride in working hard for their customers and doing excellent work. I highly recommend them for any HVAC work you need done.