Business Details
Emergency
services
Your Trusted HVAC Partner in Wilmington, NC
Tidewater Heating & Air Conditioning has served Wilmington, NC, and surrounding areas for over 50 years, delivering reliable HVAC solutions for residential and commercial properties. Our expertise spans air conditioning repair, heating system installation, gas line services, heat pump maintenance, and water heater replacement. We prioritize customer satisfaction through skilled technicians, 24/7 emergency services, and a commitment to energy-efficient solutions.With decades of local experience, we ensure systems operate efficiently, extending lifespan and reducing costs. Our team adheres to the highest standards of professionalism, offering transparent communication and tailored services to meet individual client needs. Trust us to maintain year-round comfort with dependable, high-quality workmanship.
Services
Air Conditioning Repair
Gas Line Services
Furnace Installation
Heat Pump Maintenance
HVAC Maintenance
Water Heater Replacement
Emergency HVAC Repair
Highlights and features
- We offer 50+ years of local HVAC expertise and reliable service.
- Our team provides 24/7 emergency repair and installation support.
- We specialize in energy-efficient heating and cooling solutions.
- Licensed technicians ensure safe and precise gas line repairs.
- We guarantee transparent pricing and personalized customer care.
Services
HVAC Maintenance
Regular HVAC maintenance ensures optimal performance, extends system lifespan, and prevents costly breakdowns. Our technicians perform thorough inspections, filter replacements, and system adjustments to maintain efficiency. Clients benefit from reduced energy bills and consistent indoor comfort year-round.
Air Conditioning Repair
Professional air conditioning repair services address issues like refrigerant leaks, weak airflow, and unusual noises. We offer 24/7 emergency support to restore cooling efficiency quickly, ensuring homes and businesses remain comfortable during peak summer months.
Gas Line Repair
Emergency gas line repair services address leaks, carbon monoxide risks, and system malfunctions. Our licensed technicians use advanced tools to detect and fix issues safely, ensuring residential and commercial properties meet safety standards and regulatory compliance.
Heat Pump Services
Heat pump installation, repair, and maintenance services optimize energy efficiency for year-round climate control. We handle system diagnostics, component replacements, and seasonal tune-ups to ensure reliable heating and cooling performance in diverse weather conditions.
Water Heater Repair
Water heater repair and replacement services resolve issues like inconsistent temperatures, leaks, and sediment buildup. We service both tank and tankless models, restoring reliable hot water access while minimizing energy consumption and long-term costs.
Questions
How often should I schedule HVAC maintenance?
Schedule HVAC maintenance twice yearly—before summer for AC and winter for heating—to improve efficiency and prevent breakdowns.
What are signs my AC needs repair?
Signs include warm air output, unusual noises, frequent cycling, high energy bills, and weak airflow requiring professional inspection.
When should I replace my furnace or heat pump?
Replace systems older than 10-15 years experiencing frequent repairs, inconsistent temperatures, or rising energy costs.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency services for urgent heating, cooling, and gas line issues.
What financing options are available?
We offer flexible financing plans to help clients manage HVAC repair, replacement, or installation costs.
Reviews (6)
Rebecca Mcswain
Aug 03, 2021
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Chris and Brandon did an excellent job fixing my ac! They were prompt, professional and knowledgeable. I am thankful to have my ac working again! Today Tidewater installed a new system for us. They did a great job!
Kevin Ross
Jul 14, 2021
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Tidewater Heating & Air replaced our heat pump recently and performed overall HVAC maintenance at the same time. They also installed UV light tubes in two air air handlers. Their work was excellent, and they were able to accommodate a very tight schedule. As a follow-up, Chris scheduled a visit to review all of the work that was performed with us, answered all our questions, and provided guidance for future maintenance of our systems. He is a real pro, and takes great care in his work and in responding to questions. We are very glad we chose Tidewater Heating & Air.
Julianne Jessamy Holmes
May 24, 2021
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Chris did an excellent job in both his write up and verbal explanation of our AC problem. He was patient and professional in answering my questions and fully explained how the problem would be permanently fixed awaiting final approval from the Home Warranty. Meanwhile we have cool air and expect this temporarily fix will hold until he returns.
Susan Buechner
May 07, 2021
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My thanks goes out to Chris, Jasper, James, & Kyle. They replaced our heating/ cooling unit and also our air handler. They were all highly educated in their profession. They all treated us with the utmost respect at all times. They made a fantastic team and everything that they did was well orchestrated.! I highly recommend this company to ALL that need help with a new unit to maintenance for their heating and cooling needs.
David Koenig
Mar 22, 2021
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Chris and his team did an excellent job installing new HVAC unit and repairing existing ones. Everything was well explained, the new thermostat was set up with Chris' assistance, and service was prompt when it was discovered there was a malfunction with the thermostat installed, new one provided and now keeping my house quite comfortable during this colder stretch of weather. Well done, gentlemen!
Lindsey Pettway
Dec 31, 2020
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I have to give our technician Chris #315 a big thank you. He was extremely professional and knowledgeable. He explained everything he was doing let us know in easy terms how the system works. He also wrote it on the invoice which is always appreciated. Definitely, I would recommend them. Service: Heating system maintenance
