Business Details
45 Years
experience
Your Trusted Appliance Experts in Toms River, NJ
Since 1981, Jersey Coast Appliance has been Ocean and Monmouth Counties' premier appliance service provider, dedicated to delivering exceptional customer experiences through certified expertise and ethical practices. Our team of NATE-certified technicians and master professionals provides comprehensive solutions including sales, installation, repair, and pre-owned appliance services for residential systems. We prioritize customer satisfaction through transparent pricing, a two-hour service window guarantee, and honest assessments backed by nationally certified standards.Our commitment to energy efficiency and high-quality service extends to HVAC systems, outdoor kitchen appliances, and specialized products like Weber grills. As an industry leader, we maintain rigorous ethical standards in management, technician qualifications, and customer interactions while supporting community initiatives like Big Brothers Big Sisters. With over four decades of local expertise, we combine technical proficiency with personalized service to ensure lasting customer relationships.
Services
Appliance Repair
HVAC Services
Pre-Owned Appliances
Service Contracts
Grill Sales
Washer/Dryer Repair
Refrigerator Maintenance
Dishwasher Service
Outdoor Kitchen Appliances
Microwave Repair
Details
- Year established: 1981
Highlights and features
- Over 40 years serving Ocean & Monmouth Counties with appliance expertise
- NATE-certified technicians for guaranteed service quality standards
- Free second opinions on required repair work from competing estimates
- Comprehensive service contracts covering parts and labor for appliances
- Two-hour service window guarantee for all appointment commitments
Associations and certifications
- NATE (North American Technician Excellence)
What people say
Prompt service
Knowledgeable technicians
Fair pricing
Reliable repairs
Excellent communication
Services
Appliance Repair
Our NATE-certified technicians provide expert repair services for all major home appliances including washers, dryers, refrigerators, and HVAC systems. With same-day service availability and a two-hour appointment window guarantee, we ensure minimal disruption to your schedule. Our repair process includes comprehensive diagnostics, honest cost estimates, and use of genuine manufacturer parts for lasting solutions.
Pre-Owned Appliances
We offer thoroughly inspected pre-owned appliances with full certification and warranty coverage. Each unit undergoes multi-point inspection and professional servicing to ensure reliable performance. Ideal for budget-conscious customers seeking quality appliances with the assurance of our technical expertise and post-purchase support.
Service Contracts
Our Performance Plus+ protection plans provide comprehensive coverage for appliance parts and labor. Available as single or multi-appliance packages, these service contracts offer financial protection against unexpected repair costs while ensuring priority service access. Plans include annual maintenance check-ups to extend appliance lifespan and maintain optimal efficiency.
Grill Sales
Authorized dealer for premium grill brands including Weber, DCS, and Lynx. We offer expert guidance on selecting the right outdoor cooking solution based on your space and culinary needs. Services include product demonstrations, installation support, and ongoing maintenance for both residential and commercial outdoor kitchen applications.
HVAC Services
Comprehensive heating, ventilation, and air conditioning services including installation, maintenance, and repair. Our technicians specialize in energy-efficient system recommendations and proper sizing calculations to optimize home comfort while reducing energy costs. We provide seasonal maintenance programs to ensure peak performance year-round.
People
Ralph Wolff
Owner
Owner of Jersey Coast Appliance with over 40 years in the industry. Active community leader serving as Big Brothers Big Sisters Ocean County chairperson. Recognized by Congress for community service. Industry trainer and speaker with expertise in appliance technology and customer service standards.
Questions
What areas do you service?
We proudly serve Ocean and Monmouth Counties, NJ with appliance sales, repair, and maintenance services.
Do you offer financing options?
Yes, we provide financing options for appliance purchases and service agreements to qualified customers.
Are your technicians certified?
All service technicians are NATE-certified with ongoing training in the latest appliance technologies.
What payment methods do you accept?
We accept all major credit cards, cash, and checks for appliance purchases and service work.
Do you sell pre-owned appliances?
Yes, we offer fully inspected and warranted pre-owned appliances with our exclusive certification process.
Can I schedule service online?
Yes, use our website's service scheduler or call 732-240-2262 for immediate assistance.
Reviews (7)
William Lacouture
May 31, 2022
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Crooks. Installation people break machines and they don't fix them. Once they have a sale they pretty much rip you off. Please go out of business
Nick A.
May 17, 2022
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Stay away. they gave me a repair date almost 2 weeks after I contacted them. then they were going to call me to confirm appointment, never happened, and when I finally called them 1 day before my appointment they were like "oh sorry technician is out so we can't make it for another week". then they lied they didn't receive an email from me with my machine's serial numbers: they had responded to my email but said didn't receive my email lol what a jokesters, don't waste your time and nerves with this outfit
Andy Hewson
May 04, 2022
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These people are incompetent. We needed a simple repair to our icemaker pan and the tech ordered and brought the wrong part 2 separate times after the "diagnostic" visit. So that's three times they came and were unable to repair a simple part. We asked for our deposit back and they said we owed the diagnostic fee in any case. Trisha is rude and hung up on me. A joke of a company!
Lauren Weil
Apr 08, 2022
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I went to Jersey Coast Appliance on Sunday, right before closing time and bought a stackable washer/dryer. Skip was there and he was so great. He was friendly and helpful and took the time to explain things to me. Today is Thursday and my washer/dryer is hooked up and running! They called and gave me a 2-hour window and came within the first 40 minutes. The installers, Anthony and Matthew, were amazing! They were friendly and literally hooked everything up in less than 30 minutes. I am going to recommend them to everyone! It was an awesome experience! THANK YOU!
Gina Ohara
Dec 20, 2021
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They are probably the rudest people you will ever have to deal with. Talking to the receptionist, she was very nasty and felt like she couldn't be bothered. When the service man came out he had a bad attitude, basically told us there was no problem with our washing machine but our clothes were soaking wet and never drain out. Made us feel like we were wasting his time, and he just wanted to get out of there. But according to him everything was fine. This was the second time we had them out and each time they were not pleasant, and they couldn't be bothered. I would not recommend this company to anyone.
Chris Husted
Nov 21, 2021
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We just had the best experience dealing with Jersey Coast Appliance. From start to finish making our problem known online since our microwave broke on a Sunday then receiving a early callback on Monday to set up appointment then our service tech Joseph Shamey coming today and fixing our problem quickly so polite & helpful. Will definitely be calling on them again since all our appliances are all out of warranty. Nice to know we have someone we can depend and have trust in!
Anne Nolan
Nov 11, 2021
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Had service on a 14 month old refridgerator. Paid for the service call. The techs adjustment to the fan motor did not solve the problem. Needed a fan motor. Ordered and paid for. Tech returned and installed the part. Was sent a invoice for the part it credit card charged for additional amount. I have disputed the charge.
