Business Details
43 Years
experience
Emergency
services
Trusted HVAC Services in Charlotte, NC
Since 1983, Horne HVAC has been dedicated to delivering expert heating, ventilation, and air conditioning services to residential and commercial clients in Charlotte and surrounding areas. As a family-owned business with over four decades of experience, we prioritize trust, quality, and customer satisfaction. Our NATE-certified technicians specialize in HVAC installation, maintenance, and emergency repairs, ensuring year-round comfort. We emphasize transparency, offering upfront pricing, satisfaction guarantees, and lifetime craftsmanship warranties. Our services extend to plumbing, electrical, and air quality solutions, addressing comprehensive home comfort needs.With 24/7 emergency availability and financing options, we strive to make high-quality service accessible. Our commitment to community values and neighborly service has solidified our reputation as a trusted local leader. We continuously invest in staff training and cutting-edge technology to exceed industry standards. Customer testimonials highlight our reliability, professionalism, and dedication to resolving complex comfort challenges efficiently.
Services
AC Installation
Furnace Repair
Heat Pump Maintenance
Emergency HVAC Service
Water Heater Replacement
Air Quality Solutions
Electrical Repairs
AC Tune-Up
Heating Maintenance
Ductless Mini-Splits
Details
- Year established: 1983
Highlights and features
- We offer over 40 years of local HVAC expertise in Charlotte.
- Our team includes NATE-certified technicians for superior service.
- We provide 24/7 emergency HVAC repair availability.
- We guarantee satisfaction with lifetime craftsmanship warranties.
- We offer free second opinions on water heater repair options.
Associations and certifications
- NATE
What people say
Prompt emergency response
Reliable service
Knowledgeable technicians
Transparent pricing
Long-term performance
Services
AC Installation
Our AC installation service ensures precise setup of cooling systems tailored to your home's needs. We offer energy-efficient units from trusted brands, professional sizing, and seamless integration with existing systems. Customers benefit from improved comfort, lower energy bills, and long-term reliability.
Furnace Repair
Emergency furnace repair services address heating failures promptly, restoring warmth during cold months. Our technicians diagnose issues like ignition problems, thermostat malfunctions, and airflow restrictions. Customers receive fast, reliable fixes with transparent pricing and warranty coverage.
Emergency HVAC
Available 24/7 for urgent HVAC failures, our emergency service prioritizes rapid response times. Trained technicians handle critical issues like complete system shutdowns, refrigerant leaks, and electrical failures. Customers gain peace of mind knowing help is always available during unexpected breakdowns.
Water Heater Replacement
We install energy-efficient water heaters including traditional, hybrid, and tankless models. Our experts assess household needs to recommend optimal capacity and fuel type. Customers enjoy consistent hot water supply, reduced utility costs, and extended equipment lifespan.
Air Quality Solutions
Our air quality services include installation of purifiers, humidifiers, and ventilation systems. We address allergens, humidity imbalances, and pollutant control for healthier living environments. Customers experience improved respiratory health and enhanced overall home comfort.
Questions
What HVAC services does Horne offer in Charlotte?
We provide AC installation, furnace repair, heat pump maintenance, emergency HVAC service, and indoor air quality solutions for residential and commercial clients.
Do you offer 24/7 emergency HVAC repair?
Yes, our team is available 24/7 for urgent heating and cooling repairs across Charlotte and surrounding areas.
What financing options are available?
We offer GreenSky and Wells Fargo financing programs for HVAC replacements and major repairs with flexible payment terms.
Are your technicians certified?
All our HVAC technicians hold NATE certification, ensuring expert service and industry-standard knowledge.
What areas do you service?
We serve Charlotte, Concord, Huntersville, Matthews, Mint Hill, Stallings, and surrounding areas in North and South Carolina.
Do you provide warranties on services?
Yes, we offer a lifetime craftsmanship warranty on all installations and repairs, along with manufacturer warranties on equipment.
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Reviews (6)
Tom Gawel
Jun 14, 2022
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I had to have my upstairs unit replaced. Hugh was great with explaining my options as well as the types of equipment. I got help choosing what was going to be best for my home because I finally understood the differences in the units. I received a call within a week after placing my deposit. Got a time scheduled within a week. Colby was on time, very professional, and got the job done quickly. So far my experience with this company has been great!
Jim K.
May 26, 2022
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My AC stopped working last Saturday during 90 + degree weather. I called Horne because I couldn't reach my regular repair service, and Horne operates on Saturdays. The good: customer service.the technician was fantastic. He was on time, friendly, fast, and communicative. He diagnosed the problem in about five minutes and had the repair part on the truck. The repair took about twenty minutes and I was up and running when he left.
The bad: The invoice was outrageous! Given simplicity of repair, I foolishly failed to ask for an estimate, assuming it would be reasonable. This was my bad. The bill was $483.70! This included $90.00 for diagnostic. I have no problem with that. But also a $361.00 charge for the repair, (replacement of a capacitor - 5 screws, 3 plugs, and done!). As I wrote the check, I assumed this was an expensive part.
Imagine my surprise when I later researched the part.it's available on line for about $25.00, (maybe $50-60 retail). So they charged between $250 and $300 for the 30 minutes labor. So, be warned, and be ready to pay too much!
The bad: The invoice was outrageous! Given simplicity of repair, I foolishly failed to ask for an estimate, assuming it would be reasonable. This was my bad. The bill was $483.70! This included $90.00 for diagnostic. I have no problem with that. But also a $361.00 charge for the repair, (replacement of a capacitor - 5 screws, 3 plugs, and done!). As I wrote the check, I assumed this was an expensive part.
Imagine my surprise when I later researched the part.it's available on line for about $25.00, (maybe $50-60 retail). So they charged between $250 and $300 for the 30 minutes labor. So, be warned, and be ready to pay too much!
Jim F.
May 26, 2022
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Horne bought Quality Comfort a while back. I always had good customer service from Quality. Horne has not been good. Had a problem last fall, asked for a manager to call me to talk about some issues. No one ever called. Problem again yesterday, had another company look at it and there were problems with the way it was fixed by Horne. I called and was told Tim or Scott would call ASAP. but still no call. Very poor service and workmanship.
Rodney Everett
May 18, 2022
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Horner HVAC is a great company. Every member of the sales, support, install, and Q/C team did an excellent job, arrived on time, and displayed outstanding professionalism. When we first moved in Jason performed an inspection and did an excellent job explaining our equipment. When we needed a quote Forrest thoroughly inspected our systems and listened to our needs. We were able to select a new system that was a nice upgrade and stayed within our budget. Bryan, Johnathan, and Sam did an excellent job installing our new system and their attention to detail is impressive.
I especially appreciate their dedication to doing the job right, whatever it took. When I had a question about the system, Forrest answered my call and connected me with Bobby who helped me even though it was late into the evening. After the install Bryan and Carey arrived to perform an audit which tells me they care about the quality of their work and hold themselves accountable. While they were here they made sure we were comfortable using our new smart thermostat. I appreciate their professionalism and I am thankful that I found such a high quality company to work with.
I especially appreciate their dedication to doing the job right, whatever it took. When I had a question about the system, Forrest answered my call and connected me with Bobby who helped me even though it was late into the evening. After the install Bryan and Carey arrived to perform an audit which tells me they care about the quality of their work and hold themselves accountable. While they were here they made sure we were comfortable using our new smart thermostat. I appreciate their professionalism and I am thankful that I found such a high quality company to work with.
Chris Wilkins
Apr 12, 2022
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Horne Heating & Air Conditioning is a great company to work with. We have used them for new installs, repairs, and maintenance over the years and have always been pleased with their service technicians and their prices. We highly recommend them. Service: HVAC system repair
Valerie Kuyvenhoven
Apr 09, 2022
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Austin and Rene from Horne HVAC replaced our old system. They did a great job and I highly recommend them. We also use Horne for regular maintenance on our system. If you need work done call them. They do good work at fair prices. Service: Heating system installation
