MTB Mechanical Inc.

Our certified technicians provide comprehensive heating solutions including furnace installations, heat pump maintenance, and smart thermostat upgrades. With 20+ years of local experience, we ensure energy-efficient warmth through preventive maintenance and emergency repairs. Serving Charlotte's cold months with 24/7 availability and 10-year system performance guarantees.

From mini-split installations to central air conditioning maintenance, our experts deliver year-round comfort. We handle refrigerant leaks, thermostat issues, and emergency cooling failures with transparent pricing. Our seasonal tune-ups optimize efficiency while extending equipment lifespan across Charlotte's hot summers.

Improve respiratory health with our IAQ solutions featuring advanced filtration systems, humidity control, and ventilation upgrades. Certified technicians install and maintain air purifiers, dehumidifiers, and ventilation systems that reduce allergens while enhancing HVAC efficiency across residential properties.

Our preventive maintenance agreements include bi-annual system inspections, filter replacements, and performance optimizations. These plans extend equipment lifespan, prevent breakdowns, and maintain manufacturer warranties through priority scheduling and discounted diagnostics for both heating and cooling systems.

We offer flexible financing solutions for system replacements and upgrades. Our plans feature competitive rates, emergency protection coverage, and budget-friendly terms that allow homeowners to invest in energy-efficient HVAC technology without upfront cost barriers.

We provide complete heating, cooling, and indoor air quality solutions including installations, repairs, maintenance, and financing for residential properties across Charlotte and surrounding areas.

Yes, our 24/7 emergency service handles urgent heating and cooling issues with prompt technician dispatch during weekends, holidays, and after-hours.

We offer flexible financing plans for HVAC upgrades with competitive rates and emergency protection coverage to manage upfront costs.

Our maintenance agreements include bi-annual system inspections, filter replacements, and performance optimizations with priority scheduling and discounted diagnostics.

Regular maintenance, filter replacements, programmable thermostats, and system upgrades improve efficiency. Our technicians provide personalized recommendations during inspections.

We serve Charlotte, Matthews, Mint Hill, Indian Trail, Concord, Gastonia, Rock Hill, SC, Fort Mill, and Waxhaw with local HVAC expertise since 2002.

Exceptional response time and coordination among members of MTB's team. Our main level AC - a 15 year old unit - went out 10 days ago. We knew we wanted a replacement due to the age of the AC. MTB came to our house a day after my call to them. I reviewed their recommended options and selected a replacement system. Since installation couldn't be scheduled right away, they got my old system running, allowing us to live in comfort until the new system was installed (this past Monday).

MTB is a very reputable and reliable company. On the last visit we had the pleasure of having Lamar work on our AC. This gentleman is welcome in our home anytime. His knowledge and skills is top shelf. Lamar is highly-qualified and exudes confidence. I highly recommend this company who provides fair pricing, accurately diagnosing the issue and integrity. Way to go Lamar!

We have used this company for the past 2 years and they have always been very professional and have reasonable prices. Recently, our technician Loren H. came out and did a maintenance visit. He was very professional and explained a minor issue we had with our system and even gave us various options to address an additional issue. He took his time to make sure we had a clear understand which we greatly appreciated. I strongly recommend MTB!

I had a great experience with this company. From the customer service reps to the technicians they sent out everyone is awesome! They were very knowledgeable and went above and beyond to check my system and educate me. I am very pleased with the respectful, courteous manner in which the technicians conducted themselves in my home. I am a hard customer to satisfy. Customer service is big on my list but this company really exceeded my expectations!

Jim with MTB was great. He arrived promptly when he said he would. He check out our system and found the issue and corrected it. He was very professional and friendly and took time to explain how the system works and what what causing our issue. We were very happy with Jim and his service. Service: A/C system maintenance

Great experience so far! Called them for a second opinion when Mr Jenkins told me I had an evaporator coil leak and wanted an astronomical amount to replace it. The MTB tech that came out could have easily undercut their price and said a repair was needed. Instead he checked everything and found no leak at all. It's so nice to be working with a reputable company now! Immediately cancelled my MJ priority advantage and just had my first AC check up with them and all looks good. Honest company will continue to get my business and would happily refer them to others.

I have purchased two heat pumps from MTB Mechanical over the years and started their maintenance program about a year ago. My service was performed thoroughly and professionally this week. The technician took care to cover his shoes while in the house and wore his mask. I appreciate the ease in making appointments as well. Service: A/C system maintenance

MTB sent Ian D. out for my 1st system maintenance since we moved in. Ian was incredibly knowledgeable, thorough and detail oriented, as well as polite. It is obvious that he takes pride in his job and does an outstanding job of it. He took time to explain what he was doing and why it was important to the life of our system. I would not hesitate to recommend MTB and Ian to friends and neighbors. I hope MTB realizes and appreciates what a strong ambassador Ian D. is for their company.

Super impressed with MTB. Sales rep came out and was very honest. Explained that upgrading the current unit I had would not save as much energy as I thought it would. Told me it would be best to wait out the current unit until it actually breaks down. He then went through other issues that the house may be having that could cause the extra gas usage I was having. Very happy with my experience.

We've only used MTB since we moved in this house 6 years ago. They are punctual, courteous, professional and knowledgeable. They always do a great job when they come out. They explain what they did and what they found. If they make a recommendations they do not put pressure on to do it if it's something that can wait. We will not use anyone else!

DO NOT USE. THEY DONT KNOW WHAT THEY ARE DOING AND WILL CHARGE YOU FOR STUFF YOU DONT NEED. They installed our system and have had the yearly service contract but have had lots of problems (Trane system) and costs to keep working. At least twice a year outside of the maintenance. So the last time it broke they told me I need a $1000+ "board" but I decided to get a second opinion and they were completely wrong.

The new group said the board had power so it could not be the board, that simple and MTB missed it. These guys have no clue what they are doing. I am reporting them to Trane next. I would like to add that I just spoke with MTB and they were more concerned about the Yelp negative review than getting my situation right. When you hit the target they react. DO NOT USE

Best air and heating system we have ever owned! Our house was super comfortable year round! We moved and I'm sorry they do not service Sherrills Ford, NC!

Very disappointed that this company would take advantage of my elderly mother by having their service man sell her something very expensive that she didn't plan on purchasing.

They are pricey. MTB installed my system for the builder. I had them doing the maintenance. Then I tried Healthy Home heating and A\C and I found that they were just as good as MTB but 100. Dollars cheaper. I'm retired from the HVAC field so I know what's going on.

I've been on a service contract with these folks for 11 years. Experienced several issues in the past. most recently had a furnace failure that needed a computer part. They charged me $50 to tell me it needed a computer part and now I have been waiting over a week in very cold weather to install the part despite being on their so-called priority list. My wife and I are up in age and experience greater discomfort as a result. After this contract is up we will be seeking service elsewhere.

I can't say enough good things about this company. We have been a customer for years and have not had one bad experience. The technicians are the face of the company and are knowledgeable, polite and HONEST. They always shoot straight with you and never try and sell you unneeded repairs or replacements. I used to keep track of my technician's name to request them the next time but as they were promoted or moved on, many others have come out. Literally every technician has been outstanding.

Only had routine AC maintenance checked today. Also used MTB for repairs on the unit a few months back. Service quality is excellent. Price seemed fair and competitive. Call ahead window the day of the appointment made scheduling my activities much easier. Technicians are polite and have a great attitude. Very impressed with this company's service, and professionalism. Update review 5/15/19: My HVAC was fried from a lightning storm.

They scheduled my service within 24h of my call and diagnosed the problem quickly. Parts were ordered and if it wasn't for my work schedule it could have been repaired the next day. I couldn't ask for better service. Thank you!

I have been a client of yours for over 13 years and had as many as four properties (down to three today) and I have to say, the people you send are the best - professional in every way and I am happy with the service. That said, I have to say that when it comes to repair prices outside the maintenance contract, I'm extremely disapointed. I needed the safety switch replaced on my upstairs unit --Your quote was $190.00 plus tax.

I purchased the switch online for $4.09 and it literally took me 2 minutes to replace it (the tax on your repair would have been more than I paid for the switch). The inducer fan needed to be replaced --Your quote $870.00 plus tax. I bought the part online for $96.00 and it took me 15 minutes to replace it. On the down stairs unit, the condensor pump was dirty but, working. $295.00 plus tax to clean it, $370.00 plus tax to replace it.

I bought a new one online for $68 and unplugged, swapped it out and plugged it back in in 5 minutes. And, supposedly, with my service contract I get a 15% discount on all repairs. I understand you're in business to make money but these prices seem extreme. I think it may be time to shop around.

My original appointment was not for another week or so but I was called today and asked if you can come today. I thought that was great. Your tech, Juan was great.professional, courteous, and knowledgeable.

We had our Annual Service completed, invested in another $200 part recommended. We had a good report with everything operating properly.until they left Tuesday afternoon 1-15-19. Due to travel schedules an appointment was scheduled for late Friday to fix our heat for the last appointment 4-7pm.instead a call at 3:45pm, the technician is close and cannot wait and will not come back today (as originally requested and expected).

I had the great service of a reschedule on Monday morning.all weekend with NO HEAT.and none since Tuesday afternoon. Great service for a 16 year customer with annual service plan for 16 years. I am absolutely astonished at the lack of service, lack of management to have a conversation with on Friday afternoon at 4:40pm, (they may call back on Monday) and lack of care for a client, now a consumer, who had heat until they "serviced" the units this week.

I hope the managers and MTB employees enjoy heat in their homes this weekend, my home is now 59 degrees and dropping! Be careful, they have so much business they cannot service the clients who have supported them for 16 years. Eric Gatton

I have been using MTB since I moved to Charlotte 4 years ago. The employees are professional and do a great job. I have compared their prices to other companies for some large projects that we have done in our home, and they are always competitive. I highly recommend this company.

Our experience with MTb was great from the beginning. A fair quote and a good scheduling experience as well as a good installation - arrived on time, finished a little later than their estimate - but we have a reliable A/C unit for our downstairs now.

These guys are fantastic! I was referred to MTB by my neighbors on Nextdoor app. Even before the appointment time, they were prompt to follow up with the appointment details, and had extremely good communication and follow up on when the tech was set to arrive. Once the tech arrived he was extremely kind. We have 2 air conditioning systems and one had stopped working. He explained the issue we were having, described in detail how our systems work and even told us how to perform some routine maintenance to avoid having issues in the future. He promptly fixed our problem and was also very reasonably priced. The next time we have an issue with our systems we will absolutely be calling them again.

The tech that came to our house, Van, was awesome. He showed me how things work with our a/c and explained how routine maintenance keeps things running smooth. He was on time and called 30min out. Everyone I talked to in the office was very helpful and actually listened.

The tech that came to our house, Van, was awesome. He showed me how things work with our a/c and explained how routine maintenance keeps things running smooth. He was on time and called 30min out. Everyone I talked to in the office was very helpful and actually listened.

Jacinto was fantastic. I was lucky he had a cancellation and we could move our semi-annual service up. I've always been impressive with your staff and Jacinto continues that trend. He is polite, on-time, and had the answers I needed. He made sure I understood what I needed so we could keep things running in great shape.

The level of incompetence is something to behold with MTB. We scheduled service to maintenance our AC unit at a specific time and date. The day arrives and they call two hours prior asking to move our appointment up. We accepted even though it was somewhat inconvenient. The tech shows up knowing nothing about the unit they installed two years ago. He thinks it's gas and in the attic. Neither is correct.

He then states that they need to re-schedule our service to later in the day or at a later date because it's sprinkling rain. So, to make it clear, they want to re-schedule service that they literally moved up about 30 minutes before the tech showed up. It was raining heavily when they called and died off before he left. I then refused to pay for service since it was not being re-scheduled today nor had it been started.

We then went through two customer service people who have no idea how to talk to customers or make things "right". We re-scheduled with Morris Jenkins who was more professional and does more with their maintenance. I suggest anyone else does the same unless you enjoy the moronic comedy that is MTB.

After I inquired to the Better Business Bureau that I thought it was not ok to not offer customers an itemized receipt. I got a call from the Service Manager saying that they no longer wanted to work with me and they REFUSED to fix my system. STAY AWAY FROM THESE CROOKS!

Service was excellent and the technician was very thorough and explained as he went through the entire repair.

MTB Mechanical, Was prompt, professional, and knowledgeable. Matt showed up and gave me a breakdown of how my system works, and what could be possible pitfalls before he started troubleshooting. Matt found the problem, and didn't try to up-sell me on other items which I appreciated. I highly recommend MTB.

MTB Mechanical is great! I've had multiple great experiences with Chris and have requested him every time since initially meeting him. He empowers through education and will tell you when your system doesn't need something. He is courteous, knowledgeable and because he has repeatedly taken the extra time to answer my questions and even explain why, I will specifically request Chris with MTB Mechanical to guide me through replacing our house HVAC system in early 2018. Thanks Chris!

My upstairs A/C unit broke and the temperature in my house got up to 97 degrees. MTB was great scheduling and communicating when they'd be here. They even called me when they had a cancellation and worked me two days early. Bryan Phongsa was a great service technician, professional, honest and a great communicator. He quickly diagnosed the problem, explained the issue to me with an accurate estimate and replaced the capacitor.

He even went above and beyond and took a look at the capacitor of the downstairs condensing unit and explained the tolerances and told me the estimated purposeful life of a capacitor. I'll be buying the Priority Comfort Agreement based on my experience with Bryan's performance on this service call.

My upstairs A/C unit broke and the temperature in my house got up to 97 degrees. MTB was great scheduling and communicating when they'd be here. They even called me when they had a cancellation and worked me two days early.

Bryan Phongsa was a great service technician, professional, honest and a great communicator. He quickly diagnosed the problem, explained the issue to me with an accurate estimate and replaced the capacitor.

He even went above and beyond and took a look at the capacitor of the downstairs condensing unit and explained the tolerances and told me the estimated purposeful life of a capacitor. I'll be buying the Priority Comfort Agreement based on my experience with Bryan's performance on this service call.

Reno came to do a check on our heat pump. he was very professional, thorough, and explained everything to me. I feel that he is a very valued employee of MTB. I would recommend MTB to anyone and if you get Reno you will be very satisfied.

We have been using MTB for the last 3 years as they had to clean up the mess from some bozo company - we always ask for one specific tech (Lamar) as he is as best as it gets. The whole company has been nothing but fantastic for us and absolutely no "upselling". Honest and ethical are the two words that come to mind - and yes I am a unbiased customer. Thank you.