Business Details
49 Years
experience
Emergency
services
Your Trusted HVAC Partner in Concord, NC
Since 1977, our company has provided comprehensive HVAC solutions to homeowners and small businesses across Cabarrus County and surrounding areas. As a Trane Comfort Specialist Dealer, we specialize in energy-efficient heating and cooling systems, offering installation, repair, and maintenance services for residential and light commercial applications. Our team of factory-trained, CFC/EPA-certified technicians brings decades of combined experience to every project, with many team members serving the company for over ten years. We maintain N.A.T.E. certification for our service supervisor and operate as a fully licensed, bonded, and insured contractor.Committed to community involvement, we support local organizations and charities while maintaining a reputation for consistent, professional service. Our focus on energy efficiency helps customers reduce costs while improving home comfort. With after-hours emergency services available, we ensure timely responses to urgent HVAC needs. Backed by endorsements from Duke Power and PSNC Energy, we prioritize customer satisfaction through honest, respectful service. Our Angie's List recognition reflects our dedication to quality workmanship and customer care.
Services
HVAC Installation
Air Conditioning Repair
Furnace Service
Emergency HVAC Repair
Energy Audits
Preventative Maintenance
Air Filtration Systems
Commercial HVAC Services
Natural Gas Solutions
System Replacement
Details
- Year established: 1977
Highlights and features
- We have over 40 years of experience serving Cabarrus County's HVAC needs
- Our technicians maintain CFC/EPA and N.A.T.E. industry certifications
- We offer 24/7 emergency HVAC repair services
- We're a licensed, bonded, and insured Trane Comfort Specialist Dealer
- Our team members average over 10 years of service experience
Associations and certifications
- Trane Comfort Specialist
- CFC/EPA Certified
- N.A.T.E. Certified
What people say
Trusted local contractor
Certified technicians
Prompt service
Energy-efficient solutions
Community involvement
Services
HVAC Installation
We specialize in installing energy-efficient heating and cooling systems tailored to your home's specific needs. Our Trane-certified technicians ensure proper sizing and installation of HVAC units for optimal performance. With over 40 years of experience, we provide expert guidance on selecting the most efficient systems for residential and light commercial applications.
Emergency HVAC Repair
Our team provides after-hours emergency services for critical heating and cooling system failures. Available when regular maintenance can't resolve sudden breakdowns, we prioritize rapid response times to restore comfort. This service includes diagnosing urgent issues and implementing immediate repairs to prevent further damage.
Preventative Maintenance
Regular maintenance plans help extend equipment lifespan and maintain system efficiency. Our technicians perform comprehensive inspections, cleaning, and adjustments to prevent unexpected failures. This proactive approach helps identify potential issues before they become major problems requiring expensive repairs.
Air Filtration Systems
We install and service advanced air filtration solutions to improve indoor air quality. These systems help reduce allergens, dust, and other airborne contaminants in residential environments. Our experts recommend appropriate filtration options based on individual household needs and existing HVAC system capabilities.
Energy Audits
Our energy efficiency evaluations identify opportunities to reduce utility costs through system upgrades. Technicians analyze current HVAC performance and recommend improvements that enhance home comfort while lowering energy consumption. This service helps homeowners make informed decisions about system replacements or modifications.
People
Eric Stirewalt
Service Manager
With extensive HVAC industry experience, Eric oversees all service operations ensuring timely, quality repairs and installations. He manages technician scheduling and service quality control while maintaining direct customer communication.
Eugene Smith
Installation Manager
Eugene leads our installation team with specialized expertise in properly sizing and installing energy-efficient HVAC systems. He ensures all installations meet manufacturer specifications and customer requirements for optimal system performance.
Candy Doby
Office Manager
Candy coordinates office operations and customer communications while managing administrative workflows. She serves as primary contact for scheduling and billing inquiries, maintaining efficient business operations.
Diane Benson
Office Assistant
Diane supports daily office functions including customer correspondence, appointment coordination, and documentation management. She assists with maintaining accurate records and facilitating smooth communication between clients and technicians.
Riley Vanderlaan
Service Technician
As a certified technician, Riley performs HVAC installations, repairs, and maintenance services. He applies technical expertise to diagnose system issues and implement effective solutions while providing clear customer explanations.
Questions
What areas do you service?
We serve Concord, Harrisburg, Kannapolis, and surrounding areas in Cabarrus County, North Carolina.
Do you offer emergency HVAC services?
Yes, we provide after-hours emergency repair services for urgent heating and cooling system failures.
Are financing options available?
Yes, we offer financing options to help customers manage HVAC system replacement or upgrade costs.
What certifications do your technicians hold?
Our technicians maintain CFC/EPA certifications, with our service supervisor holding N.A.T.E. certification.
How long have you been in business?
We've provided HVAC services to local homeowners since 1977, with over 40 years of community experience.
Are you a Trane dealer?
Yes, we're a certified Trane Comfort Specialist Dealer authorized to sell and service their products.
Reviews (5)
Charlotte Barber
Jun 18, 2022
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Our air conditioning went out after 21 years, and our heating system wasn't working at full capacity. After talking to several people, Concord Heating and Air was recommended. We called Diane, and shortly after, Tim returned our call and was able to come out on the same day. He explained the process to us and went over pricing. He was very friendly and knowledgeable, and didn't try to take advantage of us.
As soon as the units came in, Tim called and set up a day to install. The technicians, Shannon and Joe (or John?), were right on time. Both were extremely friendly and answered all of our questions. They finished earlier than anticipated and cleaned up everything. This was a very pleasant experience. I am so thankful to everyone involved in getting us nice and cool. I will definitely recommend Concord Heating and Air to my friends and family.
As soon as the units came in, Tim called and set up a day to install. The technicians, Shannon and Joe (or John?), were right on time. Both were extremely friendly and answered all of our questions. They finished earlier than anticipated and cleaned up everything. This was a very pleasant experience. I am so thankful to everyone involved in getting us nice and cool. I will definitely recommend Concord Heating and Air to my friends and family.
Susan Dillon
Jun 07, 2022
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I cannot say enough about the customer service and the quick response time. They helped me out so much after a "not so good company" completed work in correctly, which caused a flooding in my upstairs. They corrected the issues and brought it up to code. I won't use another company after my extremely positive experience. Service: A/C system repair
Lynn I.
May 28, 2022
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Eric was so helpful and very knowledgeable. On time. And called to let me know he was on his way. I have been a customer of Concord Heating & Air for 15-20 years. I trust them. They always amaze me with their customer service from the first phone call to set up the appointment to the actual appointment. I feel like they have my best interest and never overcharge you. I seriously trust them and their recommendation. So many companies these days are out to make a fast buck, but I have never felt that way about Concord Heating & Air. The quick turnaround was much appreciated!
Terrie Fink
May 26, 2022
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We returned from a two week trip to find we had no AC. Called Concord Heating & AC at 4:30 on a Friday afternoon. Eric came out in less than an hour max to check everything out. He found it was not an AC issue but a Duke Power issue. Walked thru everything with us and told us what to tell DUKE. His response was priceless! I recommend Concord Heating & AC totally!
Terra Physique Essentials
May 13, 2022
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We have been using Concord Heating and Air for several years. They are always on time, professional and knowledgeable. Riley is very personable and professional. He is always willing to answer our questions. Services: HVAC system repair, HVAC system maintenance, Cleaning, A/C filter replacement, A/C system maintenance
