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50+ Years
experience
Emergency
services
Your Premier HVAC & Energy Provider in New England
Townsend Energy has been a trusted provider of HVAC, electrical, and fuel delivery services in New England since 1931. Founded by Mial E. Townsend, the company has grown from a small home-based operation to a full-service energy provider serving residential and commercial customers across Massachusetts, New Hampshire, and Maine. Our NATE-certified technicians deliver prompt, professional service for heating, cooling, electrical systems, and fuel delivery, backed by a 100% satisfaction guarantee.

With over 90 years of experience, we prioritize integrity, legacy, and community involvement, offering 24/7 emergency services and energy-efficient solutions tailored to individual needs. Our commitment to quality includes using industry-leading products and providing transparent, customer-centric service. We honor our roots while embracing innovation, ensuring reliable comfort solutions for future generations.
Services
HVAC Installation Fuel Delivery Electrical Services Propane Delivery Generator Installation Indoor Lighting Water Heater Services Ductless Systems Boiler Replacement Commercial HVAC
Details
  • Year established: 1931
Highlights and features
  • We offer 90+ years of experience in HVAC and energy services.
  • Our team includes NATE-certified technicians for expert service.
  • We guarantee 100% satisfaction with all our services.
  • 24/7 availability for emergency heating and cooling needs.
  • We use high-quality, industry-leading products for lasting solutions.
Associations and certifications
  • North American Technician Excellence (NATE)
What people say
Excellent customer care 10/10 experience Professional service Timely emergency response Knowledgeable staff
Services
HVAC Installation
Our NATE-certified technicians specialize in HVAC system installations, including furnaces, boilers, heat pumps, and air conditioners. We offer energy-efficient models from trusted brands like Carrier, Bosch, and Weil-McLain, ensuring optimal comfort and reduced energy costs. With same-day scheduling and 24/7 emergency availability, we prioritize prompt service for both residential and commercial properties.
Fuel Delivery
Townsend Energy provides reliable heating oil and propane delivery services across New England. Our automatic delivery system ensures you never run out of fuel, while our 24/7 emergency service addresses urgent needs. We serve both residential and commercial customers with competitive pricing and flexible payment options.
Electrical Services
From panel installations to generator setup, our licensed electricians handle all aspects of residential and commercial electrical systems. We offer rewiring, surge protection, and indoor/outdoor lighting solutions. Emergency electrical services are available 24/7 to address urgent safety concerns or system failures.
Generator Installation
We install standby generators from top brands like Generac to ensure uninterrupted power during outages. Our technicians assess your energy needs to recommend the right system size and configuration. With 24/7 emergency service and financing options, we help protect homes and businesses from power disruptions.
Ductless Systems
Our Fujitsu and Mitsubishi ductless mini-split systems provide efficient heating and cooling for homes without existing ductwork. These zoned systems allow personalized temperature control in specific rooms. Installation is quick and minimally invasive, with financing options available for qualified customers.
Questions
What areas do you serve?
We serve residential and commercial customers throughout Massachusetts, New Hampshire, and Maine.
Do you offer emergency services?
Yes, our technicians are available 24/7 for heating, cooling, and electrical emergencies.
Are financing options available?
Yes, we offer financing plans for HVAC installations and major system replacements.
What fuel types do you deliver?
We deliver heating oil, propane, and diesel fuel to residential and commercial customers.
Are your technicians certified?
All our HVAC technicians are NATE-certified for professional installation and repair services.
Do you service commercial properties?
Yes, we provide HVAC maintenance, fuel delivery, and electrical services for commercial buildings.
Videos
Reviews (5)
Edie F.
Aug 06, 2021 Report
UPDATE: Townsend installed mini-split AC units at my house this summer and did a great job on the three hottest days of the summer so far. Very pleased with their work, and their quote was very reasonable (I had several companies bid on the job, and they weren't anywhere near the highest). They showed up when they said they would and worked with me to ensure that the placement of the conduits would work with windows I was having installed. OLDER REVIEW: I had a new oil burner and boiler installed last month. They did a great job, they were polite, answered all of my questions, and left everything shipshape. Very impressed.
JoAnn Lagasse
Jun 22, 2021 Report
Just want to tell you about my recent experience with Townsend Energy. On Monday, June 7, 2021, I had the pleasure to meet Mr. Warren Laquerre, who was filling my propane tank. As we spoke., I mentioned that I was unhappy with the very old 100 lb. propane tank which had no gauges. I told him that I had to call Townsend the last two times to deliver propane because I had unknowingly run out of propane.

He stated that he would put in a request for a newer tank that came with gauges. It was a very nice and respectful encounter which left me smiling. Well two days later, I was so surprised to see two trucks returning to my home. Yes, Mr. Warren Laquerre exceeded my expectations. Not only is he blessed with a very cheerful and enthusiastic personality but he's a man of his word. I want to thank Warren for delivering the upgraded tank.

I also wish to acknowledge Scott MacNeil, the other representative, who helped install the tank. Townsend Energy should be proud to have these two skillful employees who demonstrated exceptional service and especially to Warren who clearly and accurately responded to my concern.
Jeff Wilson
Jun 05, 2021 Report
Highest oil prices in area by.50 cents consistently I Asked to be taken off automatic delivery but they still delivered. 2.99 a gallon on 06/07/21. Wow
Tim Kachel
Mar 30, 2021 Report
I've been using Townsend for over 25 years now. They have supplied my propane faithfully over the years. I also had my furnace repaired by them. Their service is excellent! I highly recommend them as a service provider. They also have a division that offers both private and business insurance.
Ann Marie Kaplan
Feb 18, 2021 Report
I emailed Jim Townsend yesterday because I was concerned about the age of my oil tank. Mr. Townsend called me back within 5 minutes and told me that one of his employees would contact me to help me figure this out. I received a call within about no more than 10 minutes after that from Jeff at Townsend Energy who left me a very detailed message about how he would help me figure this out. (I wasn't able to respond to either of them yesterday.) When I got home, I remembered that our oil tank was only a couple of years old, so this wasn't an issue. (I know - I'm blaming my lack of memory cells on the pandemic.) But I called Jeff back early this morning and left him a message explaining that it wasn't an issue any more and thanking him for being so responsive.

I then called Mr. Townsend because I wanted to thank him and tell him how great and responsive Jeff was as well. I am one of many, many customers with Townsend Energy, but anytime I've ever contacted them about anything, the response has always been swift, courteous and helpful. If you're not happy with your oil company, then Townsend Energy is the place to go. Sorry for the book - lol - but Townsend is worth it. :)