Business Details
Emergency
services
Trusted Plumbing and Heating Services in Peabody, MA
Hackett Brothers Plumbing and Heating is a family-owned business established over three decades ago by Terry and Bob Hackett. Now led by Rick Hackett, we maintain a legacy of excellence in plumbing and heating services. Our expertise spans residential and commercial projects, including radiant heating systems, snow melt installations, boiler replacements, and water heater services. We specialize in high-efficiency systems that qualify for tax credits and rebates, serving Essex County and surrounding communities in Massachusetts. Our team prioritizes prompt, courteous service, treating every property with the respect it deserves. With certifications from industry organizations like the Massachusetts PHCC, we combine traditional craftsmanship with modern technology to deliver reliable solutions.Our commitment to customer satisfaction is reflected in our one-year warranty and preventative maintenance programs. From emergency repairs to new construction, we handle all plumbing and heating needs with professionalism and attention to detail. Our reputation for integrity and quality has been built through consistent, transparent communication and meticulous workmanship. We remain dedicated to evolving with industry advancements while upholding the values that have defined our business for over 30 years.
Services
General Plumbing
Radiant Heating Systems
Snow Melt Systems
Boiler Replacements
Water Heater Replacements
New Kitchen/Bath Installations
Gas Piping
Copper & Pex Water Piping
Preventative Maintenance
High Efficiency Heating Systems
Highlights and features
- We have over 30 years of experience in residential and commercial plumbing and heating.
- Our team specializes in high-efficiency systems with available tax credits and rebates.
- We provide prompt, courteous service treating every home as if it were our own.
- Our preventative maintenance programs ensure long-term system reliability and performance.
- We are certified members of the Massachusetts PHCC, demonstrating industry expertise and commitment.
Associations and certifications
- Massachusetts PHCC (Plumbing-Heating-Cooling Contractors)
What people say
Prompt service
Professional team
Reliable repairs
Courteous staff
Effective emergency response
Services
Radiant Heating Systems
Hackett Brothers Plumbing specializes in radiant heating installations using Uponor Heat-Pex tubing for residential and commercial properties. Our systems provide even heat distribution, energy efficiency, and enhanced comfort. Designed with computerized heat loss calculations, these systems reduce utility bills while ensuring reliable performance in Massachusetts climates.
Snow Melt Systems
Our snow melt systems eliminate manual shoveling and salting for driveways, walkways, and commercial entrances. Using durable Uponor tubing, we install automated systems that maintain ice-free surfaces. Ideal for residential properties and high-traffic commercial areas like hospital emergency entrances and loading docks.
Boiler Replacements
We replace outdated boilers with high-efficiency models including Lochinvar Knight units featuring Energy Star certification. Our installations include smart controls for optimized performance and come with extended warranties. Upgrades improve heating efficiency and qualify for available rebates.
Water Heater Installation
Hackett Brothers Plumbing provides Rinnai water heater installations and repairs for North Shore Massachusetts homes. Our services include tank and tankless options with energy-efficient features. We ensure proper sizing and installation to maximize lifespan and performance for residential clients.
Preventative Maintenance
Our preventative maintenance programs include annual tune-ups and inspections for heating and plumbing systems. Scheduled servicing extends equipment life, maintains efficiency, and prevents emergencies. Customers receive priority service and support for all installed systems.
People
Richard N. Hackett
Owner
Richard N. Hackett leads Hackett Brothers Plumbing and Heating, continuing the family tradition of excellence. With over 30 years in the industry, he oversees operations and customer service, ensuring every project meets high standards of quality and reliability.
Questions
What services does Hackett Brothers offer?
We provide plumbing and heating services including radiant heating, snow melt systems, boiler replacements, water heater installations, and preventative maintenance for residential and commercial clients.
Do you offer emergency plumbing services?
Yes, we provide emergency repair services for urgent plumbing and heating issues with prompt response times.
What areas do you serve?
We serve Essex County Massachusetts and surrounding communities including Peabody, Marblehead, Beverly, Danvers, Swampscott, and Manchester.
Are financing options available?
Yes, we offer financing through available rebates and 0% interest heat loans for qualifying high-efficiency heating systems.
Do you provide warranties?
We include a one-year warranty on all installations and offer preventative maintenance programs for continued system reliability.
Are you certified professionals?
We are certified members of the Massachusetts PHCC, demonstrating our commitment to industry standards and professional excellence.
Reviews (5)
Joseph Poirier
Jul 22, 2021
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Hackett Brothers are tops in my book. Always quick to respond. made quick work of replacing a hot water heater and priced great. They've always gotten back to me promptly. just a good family run business. Good people that I always highly recommend.
Stephen Girolamo
Feb 06, 2021
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Rick and his team installed two high efficiency combo heating/hot water systems into my multi-family property. There was some considerable work needed to be done in order to even get the systems into the building from a logistical perspective. Rick and his team did the work in just a matter of days. Rick also helped me through the rebate process with the state. Great work at a great rate. If you are in the North Shore area, I highly recommend Hackett Brothers for your plumbing needs.
Ray Chouinard
Dec 05, 2020
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Rick and his team have done various jobs at my home over the last 12 years and there is simply no one else I would trust for my plumbing needs. They recently took care of a huge issue with the plumbing under the concrete floor in my basement and I would have been lost without them. Cant say enough about their quality service. Services: Sewer repair, Plumbing leak detection, Toilet installation, Plumbing pipe repair
John Harrington
Dec 09, 2019
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Have used Hackett plumbing a few times-always cordial, professional on time and do a great job, they have serviced both plumbing and heating needs, in fact replaced my burner in June of this year and it looks and runs great, also has reduced my heating costs, great guys!
Tom Fitzgerald
Dec 07, 2017
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Thank you to Rick and Rick Jr. for the quick turnaround on my client's kitchen faucet and disposal. We installed a beautiful countertop and asked Hackett Bros for an AM disconnect and PM reconnect. The family was only without water for several hours. No extra trip or service charges, just honest and up front. Thank you!
