Business Details
41 Years
experience
Emergency
services
Expert HVAC Services in the Northeast Metro Area
S&R Heating & Cooling has been dedicated to Twin Cities residents' comfort for over four decades. Founded by lifelong friends Scott and Rob, our company combines personal craftsmanship with professional excellence. Our NATE-certified technicians deliver heating, cooling, and indoor air quality solutions with a commitment to 100% satisfaction. As a Bryant Factory Authorized Dealer, we offer top-tier equipment paired with personalized service. We maintain 24/7 emergency availability and provide free in-home consultations across our 50-suburb service area.Our team's expertise spans furnace repair, AC installation, heat pump systems, and preventive maintenance agreements. With seven Bryant Circle of Champions awards, we demonstrate industry leadership while maintaining local business values. Our owners personally oversee every project, ensuring technical precision and customer-centric service. We prioritize transparent communication, offering financing options and energy-saving guidance to help clients maximize comfort and efficiency.
Services
Furnace Repair
Air Conditioner Installation
Heat Pump Services
Indoor Air Quality
Garage Heater Installation
HVAC Maintenance Agreements
Emergency HVAC Service
Water Heater Services
Ductless Systems
Thermostat Upgrades
Details
- Year established: 1985
Highlights and features
- 40+ years serving Twin Cities with HVAC expertise
- NATE-certified technicians for industry-recognized proficiency
- 24/7 emergency service availability
- Free in-home consultations and estimates
- 100% satisfaction guarantee on all work
Associations and certifications
- Bryant Factory Authorized Dealer
- NATE-certified
What people say
Top notch service
Professional staff
24/7 emergency availability
Energy-saving guidance
Satisfaction guarantee
Services
Furnace Repair
Our NATE-certified technicians provide comprehensive furnace repair services for all fuel types. With 24/7 emergency availability, we address breakdowns promptly using factory-authorized parts. Preventive maintenance reduces repair needs by 33% through annual system cleanings and component inspections. We service all major brands while offering Bryant system replacements with energy efficiency up to 98.3 AFUE.
Air Conditioner Installation
We specialize in precision-matched AC installations using Bryant's Energy Star-rated systems. Our process includes load calculations for optimal sizing, ductwork assessment, and SEER efficiency recommendations. Technicians perform operational tests and owner education on thermostat programming. Financing options available with approved credit. New installations include one-year satisfaction guarantee and manufacturer warranty registration.
Indoor Air Quality
Our air quality solutions combine AprilAire filtration systems with humidity control and UV purification. We install whole-house air cleaners capturing 99.97% of airborne particles down to 0.3 microns. Zoning systems allow customized climate control per room. Technicians perform air exchange assessments and recommend HEPA filtration for allergy sufferers, with annual filter replacement services available.
Heat Pump Services
We offer heat pump installation, repair, and maintenance for both air-source and geothermal systems. Our technicians optimize dual-fuel configurations with existing furnaces for maximum efficiency. Services include refrigerant charge verification, defrost cycle testing, and supplemental heating element checks. We explain SEER/HSPF ratings to help clients select systems meeting Minnesota's climate demands.
HVAC Maintenance Agreements
Our maintenance plans cover twice-yearly system inspections for both heating and cooling units. Technicians lubricate moving parts, calibrate thermostats, check electrical connections, and replace air filters. Priority service scheduling and discounted repair rates included. Annual tune-ups maintain manufacturer warranties and improve system efficiency by up to 30% according to industry studies.
People
Scott
Co-Owner
Co-founder with 40+ years HVAC experience, Scott started in appliance repair with Rob in 1985. He oversees quality control and customer satisfaction, ensuring every installation meets Bryant's Factory Authorized standards. His technical expertise spans residential and commercial systems.
Rob
Co-Owner
Co-owner since founding, Rob manages operations and technician training. With NATE certification and Bryant Factory Authorized Dealer status, he maintains technical excellence while expanding service capabilities to include modern energy-efficient solutions.
Joe
Service Manager
Leading the service team for 15 years, Joe coordinates 24/7 emergency response and technician dispatch. He implements continuous training programs to maintain NATE certification standards across the team, focusing on diagnostic accuracy and repair efficiency.
Questions
How can I improve my home's energy efficiency?
Upgrade to Energy Star-rated HVAC equipment, maintain regular system tune-ups, and install programmable thermostats. Our technicians can perform energy audits to identify specific improvements for your home.
What HVAC maintenance tasks should I perform monthly?
Check and replace air filters every 1-3 months, ensure outdoor unit clearance, and monitor thermostat settings. Our maintenance agreements include professional inspections twice yearly.
When should I consider replacing my HVAC system?
Consider replacement if your system requires frequent repairs, energy bills have increased 20% or more, or the unit is over 15 years old. New systems can offer up to 40% efficiency improvements.
Do you offer financing options for HVAC replacements?
Yes, we provide financing through approved partners with terms up to 10 years. Special promotions often include 0% APR for qualified customers needing system replacements.
What's included in your emergency HVAC service?
Our 24/7 emergency service includes immediate technician dispatch, priority diagnostics, and same-day repairs using stocked replacement parts. We guarantee response within 2 hours during heating/cooling seasons.
Reviews (6)
Mel Goce
Jun 18, 2022
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Rob is very professional and he does quality work. He is very knowledgeable about his work and gives you the best options to choose from. He is honest and makes sure the job is done right. I highly recommend them for the job and will be using them for any future needs.
Nathan Dahl
Jun 18, 2022
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S&R Heating and Cooling is the real deal when it comes to customer service and promptness. Scott (Owner) was able to help my family out right before the heat wave started to get our Ductless Mini-Split back in running order. Staff was prompt, professional, efficient, and knowledgeable throughout the whole entire process from quote to completion. Not to mention, affordable. In this day and age, the trades are dying breed, but it is great to know that S&R Heating and Cooling is able to still provide excellence service at a reasonable price. Do not hesitate to call S&R, they are the company for your HCAV needs!
Jimmy Anderson
Apr 05, 2022
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I had my furnace die this spring. Since it was in the crawl space of my old 1932 bungalow it was not an ideal place to get a service tech to help. Scott and his team did a great job of relocating a new furnace on the main floor. Services: Heating system installation, Installation
Haley Knuth
Feb 09, 2022
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We so appreciate S&R Heating & Cooling. We were so cold! Our heat is now going and the staff at S&R were some of the kindest people! So many thanks. We will be telling everyone about how great this was! They came out 2 days in a row to help us and they were patient with us. Service: Heating system repair
John Cornwell
Jan 21, 2022
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Scott & Rob replaced our old furnace and air conditioner with a Bryant high-efficiency furnace and heat pump a/c unit, great equipment that helps us save $$$ on energy costs. Zone heating and digital thermostats allow us to set the right temps upstairs and down, even remotely. Full house dehumidifier helps keep our basement dry too. We are amazed at how much more comfortable the temperature is throughout the house.
Not inexpensive, but worth it -- for years to come. S&R has been our "go-to" HVAC team for replacement and emergency service ever since we moved to the East Metro nearly 30 years ago. Great service, quality work, polite and friendly, knowledgeable and reliable guys. I highly recommend them.
Not inexpensive, but worth it -- for years to come. S&R has been our "go-to" HVAC team for replacement and emergency service ever since we moved to the East Metro nearly 30 years ago. Great service, quality work, polite and friendly, knowledgeable and reliable guys. I highly recommend them.
Michael Dunham
Jan 10, 2022
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Phenomenal service! Showed up on time. Scott was as good as it gets, extremely helpful, knowledgeable, and thorough. Certainly a loyal customer from here on out. Service: Repair HVAC
