Business Details
40 Years
experience
Emergency
services
Your Trusted HVAC Partner in Cuyahoga Falls, OH
Falls Heating & Cooling was founded in 1986 with a commitment to exceptional customer service and community values. Our team of certified technicians delivers reliable HVAC solutions, including furnace repair, air conditioning installation, and maintenance services. With over 35 years of experience, we prioritize quality workmanship, transparent pricing, and personalized recommendations tailored to each client's needs. Our local expertise in Northeast Ohio ensures we understand regional climate challenges, while our investment in cutting-edge technology guarantees efficient, durable systems.We maintain rigorous safety standards and offer 24/7 emergency services to address urgent heating and cooling needs. Our financing options make high-efficiency system upgrades accessible, and our maintenance programs help extend equipment lifespan while reducing energy costs. Backed by manufacturer warranties and a proven track record of customer satisfaction, we remain a trusted leader in Akron and surrounding communities.
Services
Furnace Repair
Air Conditioning Installation
HVAC Maintenance
Emergency Service
Indoor Air Quality
Details
- Year established: 1986
Highlights and features
- We offer 35+ years of local HVAC expertise in Northeast Ohio
- Our technicians are fully licensed, bonded, and insured
- We provide 24/7 emergency service with same-day repairs
- We recommend only necessary repairs and transparent pricing
- We offer financing options for HVAC system upgrades
What people say
Exceptional customer service
Prompt emergency response
Knowledgeable technicians
Transparent pricing
Long-term reliability
Services
Furnace Repair
Our certified technicians diagnose and fix furnace issues quickly, ensuring reliable heating during cold Northeast Ohio winters. We service all makes and models, using genuine replacement parts to restore efficiency and safety. Our emergency repair service operates 24/7 for urgent heating failures.
Air Conditioning Installation
We install high-efficiency air conditioning systems that reduce energy costs while maintaining optimal summer comfort. Our experts help select appropriately sized units with SEER ratings up to 17.0, ensuring proper installation and compliance with local building codes for lasting performance.
HVAC Maintenance
Seasonal maintenance extends equipment lifespan and prevents breakdowns. Our comprehensive check-ups include coil cleaning, refrigerant checks, duct inspections, and thermostat calibration. Regular maintenance improves efficiency by up to 30% and maintains manufacturer warranty validity.
Emergency Service
Our 24/7 emergency service addresses urgent HVAC failures at any hour. Fully stocked service vehicles enable same-visit repairs for common issues. We prioritize rapid response times during extreme weather conditions to restore comfort as quickly as possible.
Indoor Air Quality
We improve indoor air quality through advanced filtration systems, humidifiers, and ventilation solutions. Our products reduce allergens, control moisture levels, and enhance air circulation, creating healthier living environments while maintaining HVAC system efficiency.
People
Larry K. Burris
President
Founder Larry Burris established Falls Heating & Cooling in 1986 with a commitment to exceptional service. With over 35 years in the HVAC industry, he leads a team of certified technicians while maintaining active involvement in community development initiatives.
Questions
What HVAC services do you offer in Northeast Ohio?
We provide furnace repair, air conditioning installation, preventive maintenance, emergency service, and indoor air quality solutions for residential clients in Akron and surrounding areas.
Do you offer 24/7 emergency HVAC service?
Yes, our emergency service operates 24 hours a day, 7 days a week with rapid response times for urgent heating and cooling failures.
Are your technicians certified and insured?
All our technicians are fully licensed, bonded, and insured with ongoing training in the latest HVAC technologies and safety protocols.
Do you offer financing options for new HVAC systems?
Yes, we provide flexible financing plans to make high-efficiency system upgrades more affordable while maintaining transparent pricing.
How often should HVAC systems receive maintenance?
We recommend annual maintenance for heating systems before winter and cooling systems before summer to ensure optimal performance and longevity.
What areas do you serve in Northeast Ohio?
We serve Akron, Cuyahoga Falls, Stow, Fairlawn, Kent, and surrounding communities in Northeast Ohio with prompt local service.
Reviews (5)
Teresa R.
Apr 02, 2020
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We purchased a home recently and haven't moved in yet. The furnace was installed in 2018. We had a home inspection and the home was heating very nicely. We went back after closing on the home and entered the home to find that it was cold 59 degrees and thermostat was set at 65. We figured out that the system was "short cycling", so we called to have someone come out and service the furnace. We were fortunate to have a very prompt and knowledgeable service tech show up by the name of Mathew G. he was exceptional and stayed to make sure that the system stayed running after he made some repairs. He did a super job and we were very thankful. Warm regards, and Thanks so much Mr. and Mrs. R.
Michael S.
Jul 21, 2017
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Very, Very poor customer service. I was informed my AC had a bad part and was assured I would get a phone call the next day. Five days later after no call, I contacted the company to ask about the repair. I was told they needed to order a part. Never heard back. Then my AC wouldn't cool properly. I called and was informed again that they promised someone would call me back the next day. They never did.
I wanted my money back for the unused portion of my service agreement and was told no. You could probably get your HVAC certification yourself before they will contact you to get your issue resolved. I would NEVER recommend this company to anyone! They clearly couldn't care less about their clients. After I told them I would never use them again I was told, "Okay, that's fine."
I wanted my money back for the unused portion of my service agreement and was told no. You could probably get your HVAC certification yourself before they will contact you to get your issue resolved. I would NEVER recommend this company to anyone! They clearly couldn't care less about their clients. After I told them I would never use them again I was told, "Okay, that's fine."
Tim S.
Oct 14, 2016
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Would not recommend. They did not show during the agreed window of time. I had a service scheduled and they called an hour before the agreed time to ask if the tech could come at that time. I live an hour away so that was not possible for me to get there any earlier than the agreed time of 10am. They said ok the tech will see you AT 10am. I rushed to get to the property early just in case he showed earlier. Sat for two hours and no one showed during the scheduled time.
I called after an hour and again after an hour and a half to check on when the tech would arrive. The operator asked if I could hold while she checked his location and HUNG UP ON ME! As I had taken the morning off work for this service to be performed I could not wait any longer and had left when the window closed. I finally received a call half an hour after the agreed upon window of time stating he was at the property. When I said I had left and gave the reasons there was no attempt to apologize or retain my business. Unprofessional.
I called after an hour and again after an hour and a half to check on when the tech would arrive. The operator asked if I could hold while she checked his location and HUNG UP ON ME! As I had taken the morning off work for this service to be performed I could not wait any longer and had left when the window closed. I finally received a call half an hour after the agreed upon window of time stating he was at the property. When I said I had left and gave the reasons there was no attempt to apologize or retain my business. Unprofessional.
David D.
Apr 10, 2014
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Returned from a family vacation to a house filled with carbon monoxide due to a failed furnace. After temporarily moving out of the house, obtained quotes from 6 local HVAC companies. Falls offered the best price, a very efficient quote visit and won the job. Due to our situation, installation of the new furnace was scheduled for the next day. The installation & county inspection were broken up into two days.
Everything went great. We have a quiet new high efficiency furnace AND peace of mind. The folks involved could not have been nicer or more professional. Communication was great - no surprises! This is now my "go to" HVAC company. I have already referred family & friends.
Everything went great. We have a quiet new high efficiency furnace AND peace of mind. The folks involved could not have been nicer or more professional. Communication was great - no surprises! This is now my "go to" HVAC company. I have already referred family & friends.
Carol S.
Oct 03, 2011
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This company is as good as it gets for price and service! We recently had Falls Heating & Cooling install a new furnace and a new central air unit. We were quoted a great price for both units, and they got us scheduled quickly. The day of installation, they arrived on time, and I was very impressed with how fast the whole process went without any problems. After the install was finished, the electrician came out and hooked everything up, then Falls came back out to inspect the units and to explain to us how they worked. Our experience was really good with this company, very professional employees, and we've had no problems with our new furnace or central air unit.
