Keyes North Atlantic

Business Details

50+ Years

experience

Emergency

services

Reliable HVAC, Electrical & Alarm Systems in Newton, MA

Established in 1953, Keyes North Atlantic has served as a trusted provider of HVAC, electrical, and alarm system solutions for residential and commercial properties across Greater Boston. As a family-owned and locally operated business, we combine over 70 years of industry experience with a commitment to innovation, utilizing the latest technologies and leading brands to deliver tailored solutions. Our team of CORI-checked technicians prioritizes safety, efficiency, and customer satisfaction, offering comprehensive design, installation, and maintenance services.

We uphold a legacy of environmental responsibility through energy-efficient practices and participation in the MassSave program, ensuring clients benefit from rebates and tax credits. With deep ties to the Boston community, we provide personalized, dependable service, serving as a single source for all heating, cooling, electrical, and security needs.

Services

HVAC Services Alarm Systems Electrical Services Home Automation Fire Alarm Systems Heat Pump Installation Energy Efficiency Solutions Network Installation System Maintenance Emergency Repairs

Details

Year established: 1953

Highlights and features

We have over 70 years of experience in HVAC, electrical, and alarm systems.
Locally owned and operated since 1953, serving the Boston community.
Utilize the latest technologies and leading brands for optimal performance.
Skilled technicians who prioritize safety, efficiency, and customer satisfaction.
Certified by Underwriters Laboratory (UL) for quality and reliability.

Associations and certifications

Underwriters Laboratory

Website

Update Listing

Services

HVAC Services

Keyes North Atlantic offers comprehensive HVAC services, including system design, installation, maintenance, and repairs for residential and commercial properties. Our licensed technicians use state-of-the-art technology to ensure optimal indoor comfort and energy efficiency. With 70+ years of experience, we deliver reliable, customized solutions tailored to each client's unique needs.

Alarm Systems

We design and install advanced security alarm systems for homes and businesses, integrating the latest technology to enhance safety and peace of mind. Our solutions include monitoring, access control, and video surveillance. Backed by UL certification and 70+ years of expertise, we ensure robust protection and prompt response to emergencies.

Heat Pump Installation

Keyes specializes in heat pump installation for residential and commercial clients, promoting energy savings and environmental sustainability. As a MassSave-approved participant, we guide clients through available rebates and tax credits. Our technicians ensure efficient installation and optimal system performance, reducing operational costs while maintaining comfort.

Electrical Services

Our electrical services span residential and commercial projects, covering wiring, panel upgrades, lighting control, and EV charging stations. With a focus on safety and code compliance, we deliver reliable solutions for new installations and system upgrades. CORI-checked technicians ensure professional execution, minimizing disruptions to daily operations.

Emergency Repairs

Keyes provides rapid emergency repair services for HVAC, electrical, and alarm system failures, ensuring minimal downtime. Our Newton-based team responds promptly to urgent issues, utilizing extensive experience and diagnostic tools. Available for residential and commercial clients, we prioritize restoring functionality safely and efficiently, even outside regular business hours.

People

Susan Keyes

President & CEO

Leading Keyes North Atlantic since 1953, Susan Keyes oversees HVAC, electrical, and alarm system services for residential and commercial clients in Greater Boston. As a third-generation owner, she emphasizes innovation, community ties, and energy-efficient solutions.

Brad Keyes

Systems Designer

Brad Keyes specializes in HVAC system design, leveraging advanced technology to create tailored heating and cooling solutions. With deep expertise in residential and commercial projects, he ensures optimal performance and client satisfaction through innovative design and implementation.

Scott MacDonald

Department Manager HVAC Service & Replacement

Scott MacDonald leads HVAC service and replacement operations, ensuring timely, reliable repairs and installations. His team focuses on maintaining system efficiency and client comfort, adhering to the highest standards of quality and professionalism.

Stanley McConnell

Department Manager Alarm & Electrical Sales

Stanley McConnell oversees alarm and electrical sales, guiding clients toward secure, efficient solutions. With expertise in system integration and customer needs assessment, he provides tailored recommendations aligned with evolving technological and energy-saving standards.

Questions

What services does Keyes North Atlantic offer?

We provide HVAC, electrical, and alarm system services for residential and commercial clients, including installation, maintenance, repairs, and energy-efficient upgrades.

Are emergency repairs available?

Yes, we offer prompt emergency repair services for HVAC, electrical, and alarm system failures outside regular business hours.

Does Keyes participate in energy incentive programs?

We are a MassSave Heat Pump Installer, enabling clients to access rebates and tax credits for energy-efficient upgrades.

What areas do you serve?

We primarily serve Greater Boston, including Newton, and surrounding communities for residential and commercial projects.

Are your technicians certified?

Our technicians are CORI-checked, licensed, and UL-certified, ensuring high standards of safety, expertise, and compliance.

Reviews (5)

Write a Review

Bill M.

Jun 30, 2020 Report

We've had numerous instances where Keyes went beyond and above to save the day. When our power failed in mid-winter snowstorm, they were able to fix it quickly before our pipes froze. Routine maintenance is completely promptly and efficiently. They are always on time (or clearly give notice if their schedule is running long). The staff is well trained, courteous, and helpful. We've used them for years for all sorts of electrical and HVAC problems and always been happy with the results.

Harriet G.

Feb 06, 2020 Report

Keyes has been my heating/ac service company for over 20 years. I can't rate them highly enough. They are responsive and if it's a small fix have never made it into a big fix. Today I called because my upstairs heat wasn't working. It was fixed within a couple of hours. You can't go wrong if you use them.

Hannah G.

Jul 26, 2019 Report

I highly recommend this company! We had problems with our a/c unit, and they've gone above and beyond to make sure that all the correct parts were ordered very quickly and installed professionally. This week we had a second problem, and Mike came and was able to diagnose the issue right away and ordered the part and installed it 45 minutes (!) later. We now have cool air and I couldn't be more thankful!

Carlos P.

Mar 06, 2019 Report

Keyes installed a HVAC unit for me 2 years ago. I will start there. First, the rebates amount state in the proposal was way off ($2,000 usd vs less $600 actual rebate). I understand that they cannot guarantee this part, but the estimation was way off. The job itself was average. Now, I was looking for making some changes in my unit and was willing to give them another chance. Reach out to them, set an appointment for next day with the disclaimer that I want to finish the project as soon as possible.

With less than 24 hrs they cancel my appointment and did not let me know since they took my phone number incorrectly. Their solution was, "I can send someone next week". Right now, I would recommend a different place where customer service is paramount and not just something that we put in office walls.

Pavel O.

Mar 02, 2018 Report

I've had a really bad experience with Keyes North Atlantic last year. Tried to install an Ecobee smart thermostat, couldn't do it myself, blew a fuse in the furnace. Called Keys North Atlantic and specifically asked for a person who's familiar with smart thermostats. They send a guy out who spend 1.5 hours looking around, but didn't do anything but putting old (non-smart) thermostat back, saying he's never seen anything like this. Charged us $350 and left without really doing anything. Turns out our set up was very common for the furnace/AC combination and I've found tons of information available. I just had to run an extra wire, which I did myself in less than 30 minutes, and everything worked perfectly. Very disappointed due to dishonesty and would not recommend for any job.