Business Details
46 Years
experience
Emergency
services
Your Trusted HVAC Partner in Boston's North Shore
Royal Air Systems has been a family-owned and operated HVAC contractor serving Boston's North Shore since 1980. With over 43 years of experience, we specialize in heating, cooling, and air quality solutions for residential and commercial clients. Our team of NATE-certified technicians provides 24/7 emergency service, backed by industry-leading accreditations including Trane Comfort Specialist, Bosch Platinum Accredited Contractor, and Mitsubishi Diamond Dealer distinctions. We maintain a 100% satisfaction guarantee through rigorous employee training, comprehensive background checks, and a commitment to treating every customer's property with respect.Our service area spans a 30-mile radius of North Reading, MA, and we offer maintenance agreements that include annual preventive care, discounted repairs, and priority service requests. Every technician arrives fully equipped to complete repairs in a single visit, ensuring minimal disruption to our clients' comfort. Our family legacy continues under the same ownership that established the company, maintaining the same high standards for service excellence that have earned us our reputation for honesty and integrity.
Services
Furnace Repair
AC Replacement
Heat Pump Service
Air Quality Services
Ductless Mini-Split Service
Thermostat Service
Ductwork Services
Maintenance Club
Emergency HVAC Service
Furnace Replacement
Details
- Year established: 1980
Highlights and features
- 43 years of HVAC expertise serving Boston's North Shore
- 24/7 emergency service available 365 days a year
- NATE-certified technicians with ongoing professional training
- 100% satisfaction guarantee on all services
- Family-owned business with same-day repair capabilities
Associations and certifications
- Trane Comfort Specialist
- Bosch Platinum Accredited Contractor
- Mitsubishi Diamond Dealer
What people say
Prompt service
Knowledgeable technicians
Reliable HVAC services
Professional staff
Fair pricing
Services
Furnace Repair
Our NATE-certified technicians provide prompt furnace repair services for all makes and models. We maintain fully stocked service vehicles to complete 90% of repairs during the initial visit. Emergency furnace repair is available 24/7 with no additional charges for after-hours service.
AC Replacement
We offer professional air conditioning installation services featuring energy-efficient models from leading manufacturers. Our technicians help customers select appropriately sized systems for optimal performance and energy savings. All installations include a comprehensive system check and warranty registration.
Heat Pump Service
Regular heat pump maintenance ensures maximum efficiency and longevity. Our service includes coil cleaning, refrigerant level checks, and electrical component inspections. We offer maintenance agreements that include priority scheduling and discounted repair rates.
Air Quality Services
We provide comprehensive indoor air quality solutions including air filtration systems, whole-house humidifiers, and dehumidifier installations. Our technicians assess each home's unique needs to recommend appropriate air purification solutions that improve respiratory health and comfort.
Maintenance Club
Our Maintenance Club offers annual preventive maintenance for heating and cooling systems. Benefits include 15% discounts on repairs, priority service scheduling, and discounted after-hours fees. Members receive two system check-ups per year to ensure optimal performance and early issue detection.
Questions
What HVAC services do you offer?
We provide furnace repair and replacement, AC services, heat pump maintenance, air quality solutions, ductless mini-split systems, and comprehensive maintenance plans.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC service with no additional charges for after-hours visits.
What areas do you serve?
We serve Boston's North Shore communities including Andover, Lexington, North Reading, Reading, and 30+ surrounding towns.
Are your technicians certified?
All our technicians are NATE-certified with ongoing training, and we perform comprehensive background checks and drug testing.
Do you offer financing options?
Yes, we offer financing options for HVAC system replacements and major repairs through approved lenders.
What maintenance plans are available?
Our Maintenance Club includes annual system check-ups, 15% repair discounts, priority service, and discounted after-hours fees for $X annually.
Reviews (6)
M. Martinez
May 18, 2022
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We have our annual contract with Royal. Have always been happy with them-from the people who do the scheduling to the techs who come to our house. They do a great job all around. Service: Heating system maintenance
Stephen Laham
Apr 20, 2022
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I have done business with Royal Air for approx. 25 yrs and they never fail to be extremely responsive in their maintenance and repairs to my systems when required. It is hard to find a company like this that actually takes pride in the services they supply to their customers. They truly understand the meaning of customer service and excel at it.
Bing Wang
Apr 11, 2022
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Good and prompt service! I called in on Sunday for a dying pilot flame, and after on-the-phone diagnosis, the on-call technician actually advised to wait until Monday if we can manage, since they're pretty sure what it is and they have the part, but we don't have to pay emergency charge ($250). They came over on Monday and fixed it with no issue. Really appreciated that they looked out for customers!
Louis Diprizio
Apr 06, 2022
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Have been doing business with them since they installed my central air sysytem in my home. I have an annual maintenance contract with them for both my gas heating system and my AC system. They are very responsive, very professional, show up when they say they are, and very thorough. Would highly recommend for for any and all HVAC needs. Outstanding customer service.
Dan Milavitch
Apr 05, 2022
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Have used Royal air for a couple issues I've had in the last few years. Always very professional and timely, and well priced compared to other companies I've reached out to. Nick is a great tech Services: A/C system maintenance, Repair HVAC
Laura H.
Mar 31, 2022
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Could not possibly have done a better job, from initial phone call to taking care of the rebate. The work was completed professionally and quickly despite the emergency in the dead of winter, and they even dropped off space heaters for the one day I had to wait. Highly recommend. Service: Heating system installation
