Business Details
Emergency
services
Trusted Geothermal HVAC Services in Baltimore, MD
Founded with a commitment to revolutionizing home comfort, Ground Loop Heating & Air Conditioning has become a leader in geothermal HVAC solutions. With over 30 years of specialized experience in WaterFurnace geothermal systems, we deliver cutting-edge installations, maintenance, and replacements tailored to residential and commercial needs. Our team of certified technicians combines technical expertise with personalized service, ensuring systems operate at peak efficiency while reducing energy costs.Recognized for integrity and customer-centric values, we prioritize proactive maintenance, transparent communication, and leveraging federal/state incentives to maximize client savings. From emergency repairs to new construction projects, our 24/7 availability and dedication to renewable energy solutions have earned us a 4.8-star reputation through 217 verified reviews.
Services
Geothermal Maintenance
Geothermal Service
Geothermal Replacement
Geothermal New Construction
Commercial Geothermal
Highlights and features
- We offer 24/7 emergency HVAC service with rapid response times.
- Our technicians are certified experts in geothermal system installations and repairs.
- We provide financing options to make renewable energy systems accessible.
- Proactive maintenance reminders ensure long-term system reliability.
- Recognized for integrity in honoring agreements and resolving disputes transparently.
What people say
Prompt and thorough service
Knowledgeable technicians
Reliable geothermal systems
Proactive maintenance reminders
Excellent customer support
Services
Geothermal Maintenance
Regular geothermal system maintenance ensures optimal performance and longevity. Our technicians conduct comprehensive inspections, clean components, and adjust settings to maximize efficiency. Clients benefit from reduced energy bills and early detection of potential issues.
Geothermal Installation
We specialize in installing WaterFurnace geothermal systems for new constructions or replacements. Services include site evaluation, loop configuration design, and integration with existing infrastructure. Clients receive guidance on tax credits and rebates to offset costs.
Emergency Repairs
Our 24/7 emergency repair team addresses urgent HVAC failures, including refrigerant leaks and compressor issues. Rapid response times and same-day service minimize discomfort. Technicians carry common replacement parts for immediate fixes.
Commercial Geothermal
Tailored geothermal solutions for commercial properties, including VRF systems and radiant flooring. We handle large-scale installations with minimal disruption to operations. Businesses benefit from scalable energy savings and compliance with sustainability standards.
System Diagnostics
Advanced diagnostic testing identifies inefficiencies in geothermal systems. Technicians use specialized tools to assess refrigerant levels, electrical components, and loop integrity. Clients receive detailed reports with actionable recommendations for improvements.
People
Jason Cullum
Vice-President
With over 15 years in geothermal HVAC, Jason oversees operations and ensures adherence to quality standards. He focuses on client satisfaction and team development.
Ted Evans
Sales Manager
Ted specializes in geothermal system consultations, guiding clients through financing options and incentive programs. He has facilitated over 500 installations.
Joe Heaps
Field Supervisor
Joe manages installation crews and ensures projects meet timelines and technical specifications. His expertise in loop configurations enhances system efficiency.
Caitlin Bechtel
Customer Coordinator
Caitlin streamlines client communication, scheduling, and rebate documentation. She ensures seamless interactions from initial inquiry to post-installation support.
Antonio
Service Technician
Antonio provides maintenance and repair services, known for thorough diagnostics and clear explanations of system performance to homeowners.
Questions
What geothermal services do you offer?
We provide installations, maintenance, repairs, and replacements for residential and commercial geothermal systems, including WaterFurnace and hybrid setups.
How much does geothermal installation cost?
Costs vary by system size and property needs. Federal and state incentives can cover up to 30% of costs, with financing options available.
Do you service non-geothermal HVAC systems?
Yes, we service all brands including Climate Master, Bosch, and traditional HVAC systems, though our expertise lies in geothermal technology.
Are you available for emergencies?
Yes, our 24/7 emergency service responds promptly to urgent HVAC failures, including weekends and holidays.
What areas do you serve?
We primarily serve Baltimore, Bel Air, Cockeysville, and surrounding Maryland areas, with projects extending to Laurel and Darlington.
How do I schedule maintenance?
Contact us via phone or online form to book appointments. We offer proactive reminders for biannual checkups to maintain system efficiency.
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Reviews (7)
Tman Al
Apr 17, 2022
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All repair services and maintenance have been performed by professional engineers and technicians at a reasonable price. This has included: replacement of the ground loop circulation pump and manifold; recharge of the loop with demineralized water; and replacement of the heat exchanger and gas for my WaterFurnace system. Not only were the jobs performed correctly, but the system runs more quietly now than it did when new. Moreover, the technical staff are very knowledgeable and friendly. First rate!
Kristen M.
Apr 01, 2022
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Ground Loop is a wonderful company. Their technicians are extremely courteous and knowledgeable. Highly recommend Ground Loop!
Anne Swears
Feb 27, 2022
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I am so happy that my heating bill is half of what it used to be They installed a new system for me and it is working so good When they come out on a call they are prompt and Professional and knowledgeable Services: Heating system repair, HVAC system maintenance, Install thermostat, A/C system maintenance, Heating system maintenance
Driter
Feb 22, 2022
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Since the son Scott took over the business, its gone down. I invested in my Geo system for longevity as I was told 2- 3x's over a gas furnace. Each time a tech came here, they left and something new came up. 2 pipes starting leaking after there last time. Told me its an old unit and what do I expect. I was told that new pipes were needed and couldn't service what was there. Then my coil needed to be replaced.
I have referred countless people to them. I asked them if there was anything they could do for me because of all the money I was putting out this year alone. Scott said he would work something out for me. Tina sent me a quote for almost $5800! I called and she said Scott took $600 off the ticket already. That would put my annual repair with them over $10,000! I called another Water Furnace company ( Loves Mechanical ).
Extremely Professional and came out and evaluated the system. They agreed that the coil needed to be replaced and replaced the washers needed in the pipes that they said could not be serviced for $2600! I've heard ( I'm in the construction / service business ) they've lost some good techs and are just keeping their head above water
I have referred countless people to them. I asked them if there was anything they could do for me because of all the money I was putting out this year alone. Scott said he would work something out for me. Tina sent me a quote for almost $5800! I called and she said Scott took $600 off the ticket already. That would put my annual repair with them over $10,000! I called another Water Furnace company ( Loves Mechanical ).
Extremely Professional and came out and evaluated the system. They agreed that the coil needed to be replaced and replaced the washers needed in the pipes that they said could not be serviced for $2600! I've heard ( I'm in the construction / service business ) they've lost some good techs and are just keeping their head above water
Kelly Heilman
Feb 22, 2022
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I HIGHLY RECOMMEND this business! I have problems with my geothermal system that my BGE Home contract does not cover. This company came to the rescue and provided a step-by-step plan to correctly identify the problem so that it can be fixed it at the lowest cost. This HONESTY is greatly appreciated, along with the other business characteristics listed above.
Cliff Walsh
Feb 16, 2022
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Staff is very courteous. The technicians explained each step in the repair and showed me the before, during and after of the repair. Cleaned up after the work was complete as if no one was ever there. Service: Heating system repair
Anne Wismer
Dec 26, 2021
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We have used Ground Loop for 16 years. They installed Geothermal heating in our home while being built and also radiant floors throughout the home. Ground Loop upgraded our system a few years ago. It is extremely efficient. Response is very good when we have an issue or a question. We would recommend this company. Services: HVAC maintenance, Thermostat installation