Business Details
Emergency
services
Trusted Plumbing & HVAC Services in Gaithersburg, MD
James A Wheat & Sons is a family-owned and operated business serving Maryland and Washington, DC, with a steadfast commitment to quality comfort services. Since our founding, we have prioritized honesty, hard work, and treating every customer and employee like family. Our team of licensed, insured, and NATE-certified technicians delivers expert plumbing, heating, cooling, and gas fireplace services, combining industry-leading knowledge with personalized care. We invest in continuous training to ensure our staff remains at the forefront of technical excellence while maintaining a small-company ethos that values knowing our customers by name.Our community involvement reflects our belief in giving back, exemplified by partnerships with causes like Project 22 and Rebuilding Together. With 24/7 emergency availability and a 100% satisfaction guarantee, we ensure prompt service calls, transparent pricing, and lifetime warranties on select work. Our Carrier Factory Authorized Dealer status and adherence to standards exceeding local codes underscore our dedication to superior craftsmanship and customer trust.
Services
Plumbing Repair
HVAC Installation
Water Heater Replacement
Gas Fireplace Services
Drain Cleaning
Sump Pump Repair
AC Maintenance
Boiler Repair
Bathroom Remodeling
Ductless Mini-Splits
Highlights and features
- Family-owned business with personal accountability for every job
- NATE-certified technicians with weekly training upgrades
- 24/7 emergency service with no after-hours pricing penalties
- Carrier Factory Authorized Dealer with exclusive product support
- Community-focused company with local charity partnerships
Associations and certifications
- Carrier
- North American Technician Excellence (NATE)
- Association of Air Conditioning Professionals (AACP)
What people say
Outstanding technicians
Prompt service calls
Clear communication
Lifetime warranties
Community involvement
Services
Plumbing Repair
Our licensed plumbers diagnose and fix all plumbing issues including leaks, clogs, and pipe damage. We use advanced video pipe inspection to identify problems in residential systems. Emergency repairs available 24/7 with guaranteed parts and labor.
HVAC Installation
We install energy-efficient heating and cooling systems including furnaces, heat pumps, and ductless mini-splits. Our NATE-certified technicians ensure proper sizing and code-compliant installation. Carrier product expertise with manufacturer warranties included.
Water Heater Replacement
Professional replacement of traditional and tankless water heaters with same-day service available. We handle gas, electric, and hybrid models with proper venting and pressure testing. Includes lifetime warranty options on select units.
Gas Fireplace Services
Complete gas fireplace solutions from installation to annual maintenance. Our technicians handle venting systems, gas line connections, and safety inspections. We service all major brands with carbon monoxide testing included.
Drain Cleaning
Advanced drain cleaning using motorized augers and hydro-jetting equipment. We clear residential sewer lines, kitchen drains, and bathroom fixtures. Preventative maintenance plans available to avoid future blockages.
Questions
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency plumbing and HVAC service with no additional charges for after-hours calls.
What areas do you service?
We serve all of Montgomery County, MD including Gaithersburg, Bethesda, Rockville, and Washington, DC.
Are financing options available?
Yes, we offer special financing for new system installations and major repairs with approved credit.
Do you provide warranties?
We offer lifetime warranties on select plumbing and HVAC work with extended manufacturer warranties on new equipment.
Are your technicians certified?
All technicians are NATE-certified with ongoing training programs ensuring up-to-date technical expertise.
How quickly can you schedule service?
We typically offer same-day or next-business-day scheduling for all residential service requests.
Reviews (7)
Ellen D.
Jun 24, 2022
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We have had a service contract with Wheat and Sons since 2017, and have reached the end of our rope. The technicians have seemed to be professional and seem to be knowledgeable, but two things: 1. Several times right after service, there have been problems -- caused by the techs. For instance, yesterday, the technician left the power off on our outside HVAC unit. This was after I found out there was no cool air coming to our bedroom, a day later.
I was able to find some information on line, and checked the control box and found that the switch had been left off. Fortunately for me, this was obvious. Other times, the thermostats would not work, etc. and we had to call again and have someone come out and correct the issue(s). This has happened repeatedly and we are done. 2. Be prepared for the upsell. I suspect the techs get commissions, or bonus points for add-ons. Yesterday's was some sort of surge protector and a compression unit that "is getting old, and may fail." This was to add another $575 to our service trip.
I was able to find some information on line, and checked the control box and found that the switch had been left off. Fortunately for me, this was obvious. Other times, the thermostats would not work, etc. and we had to call again and have someone come out and correct the issue(s). This has happened repeatedly and we are done. 2. Be prepared for the upsell. I suspect the techs get commissions, or bonus points for add-ons. Yesterday's was some sort of surge protector and a compression unit that "is getting old, and may fail." This was to add another $575 to our service trip.
Janet F.
Jun 22, 2022
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We've used James A Wheat & Sons for over 15 years for both our plumbing as well as our heat/AC needs. The technicians are consistently knowledgeable, professional and good communicators. Their annual memberships make a lot of sense and are ultimately cost effective when it comes time for repair or replacement. I recommend this company highly.
Mark Lt- Artist Life
Jun 14, 2022
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Jose' did an excellent job on the sink and plumbing. He explained everything with precise detail and took great care in his work. He almost cleaned up the entire floor when he got done. Jose' deserves a bonus & raise! Great job. He's excellent & very well mannered. We definitely would ask for Jose' for any future jobs and we highly recommend James A. Wheat & Sons for all of your plumbing needs!
Apples A.
May 25, 2022
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They are very expensive. We were pleased with our first plumbing project they repaired, but the price seemed a bit high. So, for our next plumbing issue - replacing our water heater - we shopped around. We got prices from other companies ranging between $2400 to $ 3200 whereas James Wheat was about $5900. We saved a lot of money which we used for our third plumbing project.
Arlyn Alvior-Guese
May 23, 2022
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I chose them over another plumbing company even if they charged $900 more. When the estimate was done Tyler and team were very professional and I appreciate that they followed infection control precautions including wearing shoe covers. During installation the team who worked on the submeter was Cody's team. They did a good job however I found out later that they left a dent on the top portion of my laundry washer.
It appeared as if a heavy tool was dropped on top of it. I called and the Office Manager told me she will investigate and that I will have a response the next day. Over two weeks have passed and I have not heard anything. I was not asking for a new dryer. It would have been as simple as acknowledging that the dent was caused by their crew. Or better send someone to fix it? I know things like this happen - I am not sure if I will recommend them to others after this experience. BUT.
Just to update this review - the laundry washer's dented top was finally replaced with a new one. Vince did a great job. So overall, they technicians were awesome - just remember to be careful moving forward!
It appeared as if a heavy tool was dropped on top of it. I called and the Office Manager told me she will investigate and that I will have a response the next day. Over two weeks have passed and I have not heard anything. I was not asking for a new dryer. It would have been as simple as acknowledging that the dent was caused by their crew. Or better send someone to fix it? I know things like this happen - I am not sure if I will recommend them to others after this experience. BUT.
Just to update this review - the laundry washer's dented top was finally replaced with a new one. Vince did a great job. So overall, they technicians were awesome - just remember to be careful moving forward!
Alexander Hillbrand
May 23, 2022
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Great service from Tyler, Andres, Peter, and Roberto. Installed a new Daikin heat pump at my row house. Friendly, knowledgeable, skilled, and a good value to boot! Love the heat pump, too. Services: Thermostat installation, Heating system installation, Install AC
Stanley Girshik
May 16, 2022
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I am a repeat customer and James A Wheat and Sons always delivers. The receptionist on the phone was very helpful with scheduling the appointments. The estimator gave us a full range of options and explained the pros and cons of tankless vs traditional heaters. We asked the installers to move the unit to save as much space as possible and they were able to accommodate our request with no issues. Overall I am a happy customer and will use the service again in the future.
