Business Details
31 Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in New Windsor
Royal Class Service has been New Windsor's premier HVAC and plumbing contractor for over two decades, delivering exceptional heating system installations, air conditioning repairs, and comprehensive home services throughout the Hudson Valley region. Our commitment to quality craftsmanship, energy-efficient solutions, and customer satisfaction has made us the trusted choice for homeowners and businesses from Cornwall-on-Hudson to Middletown. Licensed, certified, and recognized for excellence, our team maintains all required state licenses for HVAC installation and plumbing services throughout New York. We stay current with industry certifications including heat pump technology, refrigerant handling, and indoor air quality assessments to ensure every furnace installation, boiler maintenance, and plumbing repair project meets the highest professional standards.Founded on the principle that every Hudson Valley homeowner deserves reliable heating, efficient cooling, and dependable plumbing systems, we treat every customer like family. Our technicians live and work in the communities we serve, giving us deep insight into local conditions and building codes that ensures every heating system upgrade, air conditioning installation, and plumbing repair exceeds expectations while providing lasting value. With a customer-first philosophy, we listen carefully to your needs, provide transparent pricing without hidden fees, and maintain open communication throughout every project. Our 24/7 emergency services ensure you're never without essential comfort systems, while our preventive maintenance programs protect your investments in quality heating equipment and efficient cooling systems.
Services
Plumbing Services
Heating Installation
AC Repair
Water Treatment
Indoor Air Quality
Drain Cleaning
Furnace Repair
Heat Pumps
Oil to Gas Conversions
Sump Pumps
Details
- Year established: 1995
Highlights and features
- Family-owned with 30+ years of local experience in Hudson Valley
- 24/7 Royal Response with live representatives available anytime
- Same-day service guaranteed when booked by noon on weekdays
- 100% satisfaction guarantee with quality craftsmanship promises
- Licensed plumbers and HVAC technicians with premium equipment
What people say
Professional and friendly
Same-day service guaranteed
Clear upfront pricing
Thorough and proactive
Knowledgeable technicians
Services
Plumbing Services
Our licensed plumbers handle everything from minor repairs to complete system installations. We ensure your home's plumbing functions properly year-round with services including drain cleaning, sewer repair, frozen pipe solutions, and water heater installations. Our team uses advanced techniques like hydro-jetting and video inspection to diagnose and resolve issues efficiently while protecting your property during every service call.
Heating Installation
We provide professional heating system installations customized to your home's specific needs. Our experts help select the right energy-efficient system, properly size it for your space, and install it with precision to ensure optimal performance and long-term savings. We handle all heating types including furnaces, boilers, and heat pumps with proper permitting and code compliance for Hudson Valley homes.
AC Repair
Our NATE-certified technicians deliver prompt air conditioning repairs for all major brands and models. We arrive with fully-stocked trucks to fix issues ranging from refrigerant leaks to electrical problems, implementing lasting solutions to prevent recurring problems during peak summer demand. Our diagnostic approach identifies root causes to ensure complete system restoration for residential cooling systems.
Water Treatment
We offer comprehensive water treatment solutions including water softeners, reverse osmosis systems, UV purification, and whole-home filtration. Our process begins with professional water testing to identify hardness, contaminants, and pH imbalances, followed by customized system design and certified installation to deliver cleaner, safer water throughout your home with ongoing maintenance support.
Indoor Air Quality
Our IAQ specialists improve home air quality through advanced solutions like whole-house air cleaners, humidifiers, and radon mitigation systems. We conduct comprehensive assessments using diagnostic tools to identify pollutants, then implement customized purification strategies that capture up to 99.98% of airborne contaminants while maintaining optimal humidity levels for healthier living environments.
Questions
How can I prevent clogged drains in my home?
Prevent clogs by installing drain screens, avoiding grease disposal, using drain-safe practices, and scheduling annual professional drain cleaning for your Hudson Valley home's plumbing system.
What causes low water pressure and how can it be fixed?
Common causes include clogged aerators, pipe corrosion, hidden leaks, or pressure regulator issues. Our plumbers diagnose the specific cause and implement solutions ranging from cleaning to pipe replacement.
How often should I have my heating system maintained?
We recommend annual heating maintenance in the fall to ensure winter readiness, improve efficiency by up to 30%, extend system lifespan, and maintain manufacturer warranty requirements.
What are the benefits of upgrading to a high-efficiency heating system?
Benefits include lower energy bills (up to 30% savings), improved comfort, reduced carbon footprint, potential tax credits, quieter operation, and enhanced home value for New Windsor residents.
How long does a heating system installation take?
Most installations complete in 1-2 days depending on system type, ductwork needs, and fuel source conversion requirements. We provide specific timelines during your consultation.
Do you offer emergency heating services?
Yes, we provide 24/7 emergency heating services with technicians available around the clock to restore your home's comfort and safety during cold weather emergencies.
Reviews (5)
Catherine Vargas
May 27, 2022
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Recently moved to my new home and had called multiple businesses to help me with required water treatment of my well to be able to even move in! After so many discouragement and no responses i reached out to this company where i received fast response, knowledgeable advice, and the job done seamlessly! The quality of service made me definitely considered their business for more projects I need done quick! Thank you Eric S for your advice and services! Due to the way Eric took care of my family is what made me trust this company for all services going forward.
Oui Dahling
May 11, 2022
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We have used this company before for plumbing and electric issues - cannot express how thankful I am for their help. I have had water and electric emergencies and they came out to our home at night (when the emergencies happened) to assist, no attitudes or rudeness and no slimy sales tactics. Everyone is so professional and helpful here. In April 2022, we had to have our 20-year-old HVAC, two-air handler system replaced in our three-story home.
Very pricey repair (this was expected) but they were reasonable and fair. They provided us with multiple estimates depending on which project we wanted. Notified us when they were arriving on site. Professional service and a fast turnaround, as well as used trusted brands. Everything was cleaned up - I couldn't tell those systems had been ripped out. Highly recommend this company for your home repairs and services needs!
Very pricey repair (this was expected) but they were reasonable and fair. They provided us with multiple estimates depending on which project we wanted. Notified us when they were arriving on site. Professional service and a fast turnaround, as well as used trusted brands. Everything was cleaned up - I couldn't tell those systems had been ripped out. Highly recommend this company for your home repairs and services needs!
Sara Sethna
Apr 25, 2022
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We just had Matt out today for an HVAC estimate. Because a text was sent to me with a bit more info on Matt, I realized he might be able to provide estimates for plumbing issues we've been unable to resolve with a prior plumber. He listened to our issues, tested a few thoughts, and provided us a solution. He'll be typing up individual estimates for each issue along with estimates on HVAC system. Along the way he gave us ideas that we can help improve our heating and cooling efficiencies as homeowners.
I'm pleased with his visit, and look forward to working with Royal Class in the near future. I also want to add how appreciative I was that he had no problems wearing a mask. Someone in our house in immune compromised and it brought us relief to have others helping us to prevent the spread of covid.
I'm pleased with his visit, and look forward to working with Royal Class in the near future. I also want to add how appreciative I was that he had no problems wearing a mask. Someone in our house in immune compromised and it brought us relief to have others helping us to prevent the spread of covid.
Marylynn Bates
Mar 13, 2022
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We have a membership with Royal Class and they are always prompt, efficient and reliable. Today, we had a new furnace installed by Eric and his colleague. They were both exceptional as all staff have been that we've encountered so far. Service: Heating system installation
Monika Safford
Feb 22, 2022
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I congratulate Matt and the entire team at this company on its high level of professionalism and ability to deliver a high quality product on time as described. From the first evaluation visit to the installation and clean-up, this company delivered above and beyond expectations. I especially appreciated the care the two installers took to protect our floor, diligently practice Covid risk minimization, communicate, and be polite.
A very satisfactory experience over all. Thank you! I will be sharing contact information and my high praise with my neighbors and colleagues who may have need of this outstanding company's services.
A very satisfactory experience over all. Thank you! I will be sharing contact information and my high praise with my neighbors and colleagues who may have need of this outstanding company's services.
