Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Natick, MA
Coan Oil has served Eastern Massachusetts since 1946, delivering comprehensive home comfort solutions with a focus on customer satisfaction. As a family-owned business, we prioritize quality, reliability, and integrity in heating, cooling, and fuel delivery services. Our expertise in energy conservation and advanced equipment helps customers reduce costs while maintaining comfort. We offer 24/7 emergency service, price protection programs, and automatic fuel delivery to ensure predictable expenses.With facilities in Natick and Milford, we maintain the largest fuel storage capacity in Metrowest Boston, guaranteeing reliability during supply shortages. Our team of certified professionals provides personalized service, supported by community involvement and partnerships with local organizations. We pride ourselves on transparent pricing, durable equipment selection, and a legacy of exceeding customer expectations for over 75 years.
Services
Heating Equipment
Cooling Systems
Fuel Delivery
Indoor Air Quality
Service Plans
Details
- Year established: 1946
Highlights and features
- Family-owned since 1946 with deep local expertise
- 24/7 emergency service available year-round
- Price protection programs against energy inflation
- Largest fuel storage capacity in Metrowest Boston
- Certified technicians with advanced energy conservation knowledge
What people say
24/7 emergency service
Knowledgeable technicians
Price protection programs
Long-term reliability
Personalized attention
Services
Heating Equipment
We install and maintain high-efficiency heating systems that reduce energy consumption and lower operating costs. Our equipment selection focuses on durability and performance, with options for both residential and commercial properties. Our technicians provide expert installation and ongoing maintenance to ensure optimal system performance throughout the heating season.
Cooling Systems
Our cooling solutions include installation of energy-efficient air conditioning units and comprehensive maintenance plans. We offer both residential and commercial cooling systems with personalized service options. Our technicians diagnose and repair cooling system issues while providing energy-saving recommendations to improve summer comfort.
Fuel Delivery
We provide reliable heating oil delivery with automatic scheduling and price protection programs. Our local storage facilities ensure fuel availability even during supply shortages. Customers benefit from budget planning options and emergency delivery services when needed, with a fleet maintained for timely service.
Indoor Air Quality
Our indoor air quality services address humidity control, ventilation, and air purification needs. We offer specialized solutions for improving residential and commercial air quality through advanced filtration systems and humidity management. These services complement heating and cooling systems to create comprehensive comfort solutions.
Service Plans
We offer customized service agreements covering preventive maintenance and priority emergency repairs. Plans include annual system tune-ups, discounted repair rates, and guaranteed response times. Our comprehensive coverage options protect against unexpected repair costs while extending equipment lifespan through professional maintenance.
Questions
What heating and cooling services do you offer?
We provide complete HVAC solutions including equipment installation, maintenance, and emergency repairs. Our services cover heating systems, air conditioning units, and indoor air quality improvements for residential and commercial properties.
Are you available for emergency service?
Yes, we offer 24/7 emergency service with technicians available year-round. Our emergency response team handles heating and cooling failures at any hour, with average response times under one hour.
Do you offer fuel delivery options?
We provide heating oil delivery with automatic scheduling and price protection programs. Our local storage facilities ensure reliable supply even during peak demand periods and supply shortages.
What service areas do you cover?
We serve Eastern Massachusetts including Metrowest communities like Natick, Milford, Framingham, and Hopkinton. Our service territory extends to residential and commercial customers throughout the region.
How can I manage my account?
Customers can access online account management for payments, service requests, and delivery scheduling. We also offer budget plans, price protection programs, and multiple payment options through our customer portal.
What sets you apart from competitors?
As a family-owned business since 1946, we combine local expertise with modern technology. Our certified technicians, comprehensive service plans, and community commitment create lasting customer relationships built on trust.
Reviews (7)
Rita-Jane Ferrelli
May 15, 2022
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We have received Superior Service with Coan Oil Inc! We have used them for the last twelve years and have always received top rated support and Service. Coan Oil has installed a new oil tank, a new furnace and last year they installed the Mitsubishi cooling and heating Units. ALWAYS A PLUS WORK!
Tammy Perlman
Apr 21, 2022
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Excellent service and knowledgeable technicians. Over the last 30 years they've provided our oil, kept our old furnace in good repair, replaced and service a central a/c unit, replaced an oil tank, and installed a water heater. We've never been anything but happy with their service, pricing, and products.
Caroll Lothrop
Apr 21, 2022
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Furnaces break and/or the heat goes off in winter on cold, weekend nights. No matter, Coan oil comes and solves the problem the same day. They even came on a holiday! Their technicians are efficient, their customer service and billing staff are helpful and kind. Highly recommend this company.
Mark Hurwitz
Apr 18, 2022
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Have been a customer for over 50 years. Coan has installed baseboard heat, a new heating system, a central AC system and a new oil tank. They deliver my oil and provide annual maintenance for my heating and AC systems. They are honest, professional and always on time. They also provide remote monitoring of my heating system while we are away, have a key to my office, and provide service while we are away if necessary. I recommend Coan Oil without any reservations!
Jean Howard
Apr 18, 2022
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I have been a COAN Oil customer since 1979. They have never missed a fill. When it gets to about 1/4 tank, they are there automatically. If I ever have to call, they are always responsive quickly, friendly and professiional. I'm on a yearly contract and they come every May to keep my heating equipment in tip-top shape. I highly recommend them!
Michael Conner
Apr 17, 2022
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We have been long time customers of Coan Oil and always been happy with their commitment to keeping war in the winter and cool in the summer. We have received timely oil deliveries and enjoyed excellent service calls. With that said, we recently received notification that because we do not use a minimum amount of oil, we would no longer receive automatic deliveries and we still do not know what the status of a service contract will be. Needless to say, we are concerned about our relationship with Coan for the winter of 2022-2023.
Michael Kornblum
Apr 16, 2022
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We have had Coan Oil for more than forty years and they have been wonderful. Friendly staff, competitive pricing, excellent emergency service (including the time my oil- fired hot water heater burst on Christmas morning and had to be replaced so my guests could shower!). They have veteran technicians who do their tune-up and home visits. It's a family operation that treats you like extended family.
