Business Details
30 Years
experience
Emergency
services
Your Trusted Plumbing & HVAC Experts in Loveland, CO
Ace Hi Plumbing, Heating & Air has been serving Northern Colorado since 1996, providing expert plumbing, heating, and air conditioning services to residential, rural, and commercial clients. Founded by Rick and Shawn Dowling, the company combines over 40 years of combined industry experience with a commitment to personalized service and community values. Our team specializes in inspections, diagnostics, installations, maintenance, and emergency repairs, ensuring reliable solutions for HVAC systems, water heaters, sewers, drains, and plumbing infrastructure. With a focus on quality workmanship, transparent communication, and customer satisfaction, we prioritize prompt service, fair pricing, and the use of advanced technology like in-line video inspections.Our technicians are licensed, trained, and equipped to handle complex issues efficiently, while our customer-centric approach emphasizes listening, problem-solving, and delivering long-term value. As a locally owned business, we pride ourselves on rapid response times, deep regional knowledge, and a dedication to maintaining the highest standards of professionalism and integrity in every project.
Services
Plumbing Services
HVAC Repair
Water Heater Installation
Drain Cleaning
Sewer Repair
Details
- Year established: 1996
Highlights and features
- 25+ years of combined experience with licensed, certified technicians
- 24/7 emergency service for urgent plumbing and HVAC needs
- Locally owned with deep community ties and rapid response times
- Advanced diagnostics using in-line video sewer inspections
- Guaranteed workmanship with transparent pricing and no hidden fees
What people say
24/7 emergency service
Licensed technicians
Transparent pricing
Quick response times
Thorough explanations
Services
Plumbing Services
Ace Hi provides comprehensive plumbing solutions including faucet repairs, drain cleaning, sewer line replacement, and emergency leak detection. Our technicians use advanced tools like in-line video inspections to diagnose and resolve issues efficiently. With expertise in both residential and commercial systems, we ensure durable repairs and installations that meet local code requirements while minimizing disruption to your property.
HVAC Repair
Our HVAC specialists handle furnace maintenance, air conditioning repairs, and heat pump installations across Northern Colorado. We service all major brands and offer 24/7 emergency response for critical system failures. Using modern diagnostic equipment, we identify efficiency issues and component failures to restore comfort quickly while providing cost-effective long-term solutions for both residential and commercial clients.
Water Heater Installation
We offer complete water heater services including tankless system installations, traditional tank replacements, and emergency repairs. Our Navien-certified technicians specialize in energy-efficient models that reduce operating costs while ensuring reliable hot water supply. From initial diagnosis to final installation, we guarantee proper system sizing and code-compliant connections for both residential and commercial properties.
Drain Cleaning
Ace Hi employs high-pressure jetting and camera inspections to clear stubborn drain clogs in residential and commercial plumbing systems. Our non-invasive techniques effectively remove buildup from grease, debris, and tree roots while identifying potential future issues. We provide both emergency clearing services and preventative maintenance programs to maintain optimal drainage performance.
Sewer Repair
Our sewer specialists handle line replacements, leak repairs, and excavation projects using trenchless technology where possible. We conduct comprehensive video inspections to pinpoint cracks, blockages, and root intrusions in underground sewer lines. With both traditional and modern repair methods, we restore system integrity while minimizing landscape disruption for residential and commercial properties.
People
Rick Dowling
Master Plumber
With 40,000+ hours of training and Colorado state licensing, Rick brings expert problem-solving to complex plumbing systems. His background at a plumbing supply house ensures optimal component selection for durable, cost-effective repairs.
Shawn Dowling
Operations Manager
Shawn manages customer communications and service logistics, using her keen listening skills to match client needs with technical solutions. Her operational oversight ensures efficient service delivery across Northern Colorado.
Questions
What areas do you service?
We serve Loveland, Fort Collins, Estes Park, and surrounding Northern Colorado communities for all plumbing, heating, and AC needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and HVAC services with rapid response times for urgent issues like leaks or system failures.
What HVAC brands do you service?
Our technicians work with all major HVAC brands and specialize in Navien equipment repairs and installations.
How can I prevent drain clogs?
Regular professional drain cleaning and avoiding grease/disposal of non-degradable items help prevent clogs. Our technicians can recommend maintenance schedules.
What water heater options do you recommend?
We install both traditional tank systems and energy-efficient Navien tankless models, advising based on household size and hot water demands.
Are your technicians licensed?
All our plumbers and HVAC technicians hold current Colorado state licenses and certifications for the services they perform.
Reviews (5)
Mary Scott
May 25, 2022
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I have used Ace Hi on several occasion for 3 old, rustic cabins. Yesterday was the most recent: a second opinion on a major drain clog that another plumbing company worked on for 8 hours without resolution short of excavating outside the cabin. Mark came to give a second opinion and within an hour or so he had solved the problem - no excavation. Mark, and another employee from the past, has always been kind, patient, truthful, and offers tips for best maintenance of old systems. It's wonderful to have professionals that I trust. Mark, don't you EVER retire!
Steve & Barb Nytes
May 22, 2022
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Rick is always so prompt and does great quality work! We called on a holiday weekend and he was there in 15 minutes and took care of the problem. We needed them again today, and as usual Rick came over in a very timely manner and gave us all the help we needed. Great company! Service: Heating system maintenance
Pmi Estes Park
Apr 07, 2022
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We are a professional property management company in Estes Park and Ace HI has been the most available and reliable in meeting our plumbing and heating needs for all of our properties. We cannot express enough how impressed we are with their knowledge, expertise, and professional service. We Highly recommend ACE HI PLUMBING. Lowell Richardson PMI Estes Park and PMI Northern Colorado
Amanda Bybee
Dec 05, 2021
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Rick from Ace Hi came out on Christmas morning to address an issue at our rental house. He was very responsive and took care of two issues so that the tenants could have water on Christmas day. We really appreciated their willingness to get out and take care of people, even on a holiday when I'm sure they would have preferred being at home with family.
Dave Fletcher
Oct 09, 2021
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Previous A/C and furnace needed to be replaced. Went with Ace-Hi and couldn't be happier. Very responsive and the work was excellent! Had both HVAC and plumbing work done and they were great at both. Would recommend to anyone! Services: Install AC, Install thermostat, Heating system installation
