Business Details
28 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Fort Collins, CO
Balance Point Heating, Cooling & Plumbing has been the #1 choice for HVAC and plumbing needs in Fort Collins and surrounding areas since 1998. Our team of skilled technicians delivers installation, repair, and maintenance services for heating, cooling, and plumbing systems, prioritizing customer satisfaction and system efficiency. We serve residential and commercial clients across Northern Colorado, offering 24/7 emergency services and financing options. Our commitment to same-day service ensures prompt solutions for urgent comfort needs. We hold ourselves to high standards, guaranteeing satisfaction through transparent communication and expert problem-solving.Our services include air conditioning repair, furnace maintenance, plumbing installations, and energy-efficient system upgrades. With a focus on education and prevention, we help clients understand their systems to avoid future issues. Our membership plans provide regular maintenance to extend equipment lifespan. Headquartered in Fort Collins, we operate from additional offices in Loveland and serve communities from Old Town to Harmony Corridor. Recognized for 800+ 5-star reviews, we combine technical expertise with personalized service. Our mission remains delivering quality installations and superior service experiences that exceed industry standards.
Services
Air Conditioning Repair
Furnace Installation
Plumbing Maintenance
Heat Pump Services
Water Heater Replacement
Ductless System Installation
Emergency Plumbing
HVAC Maintenance Plans
Garbage Disposal Repair
Sump Pump Services
Details
- Year established: 1998
Highlights and features
- Highly Skilled Technicians for all HVAC and plumbing needs
- 24/7 emergency service with same-day availability
- Satisfaction guaranteed through transparent communication
- Financing options for affordable system upgrades
- 800+ verified 5-star reviews from local customers
What people say
Professional technicians
24/7 emergency availability
Clear explanations
Thorough inspections
Quick response times
Services
Air Conditioning Repair
Our certified technicians provide prompt diagnosis and repair of cooling system issues including refrigerant leaks, compressor failures, and thermostat malfunctions. We service all AC brands and models with same-day appointments available. Emergency repairs ensure comfort restoration during Colorado's hottest months.
Furnace Installation
Professional installation of high-efficiency gas and electric furnaces tailored to home size and climate needs. Our experts handle permits, system sizing calculations, and ductwork optimization. We offer manufacturer warranties and energy-saving rebates for new system purchases.
Plumbing Maintenance
Comprehensive plumbing system checkups including leak detection, pressure testing, and fixture inspections. Our annual maintenance plans prevent emergencies through early issue identification. Services cover water heaters, drains, and sewer lines for residential properties.
Heat Pump Services
Full-service heat pump solutions including installation, seasonal maintenance, and emergency repairs. We optimize system performance for Colorado's climate, offering geothermal and air-source options. Our technicians handle refrigerant charging and defrost cycle troubleshooting.
Water Heater Replacement
Expert replacement of traditional tank and tankless water heaters with proper sizing and venting. We offer energy-efficient models with lifetime warranties on heat exchangers. Emergency replacements include same-day service and old unit disposal.
Questions
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency repair services for heating and cooling systems with technicians available within an hour of service requests.
What areas do you service?
We serve Fort Collins and surrounding communities including Loveland, Greeley, Windsor, and Berthoud across Northern Colorado.
Are financing options available?
Yes, we offer 0% interest financing options for qualified customers on new system installations and major repairs.
Do you provide maintenance plans?
Our annual maintenance plans include two system checkups with priority scheduling and 10% off repair services for HVAC systems.
What HVAC brands do you service?
We service all major HVAC brands including Carrier, Trane, Lennox, Rheem, and Mitsubishi for both residential and commercial systems.
How quickly can you respond to service requests?
We guarantee same-day service for standard repairs and emergency calls receive technician dispatch within 60 minutes of contact.
Videos
Reviews (6)
Brad
May 08, 2022
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Balance Point did an awesome job from Ben the salesman to completion fo the work. Very professional, knowledgeable, on time, and clean. They work long hours to assure we had heat over the weekend of installation and late to finish in 2 days as promised. They helped me thru the dilemma of using EPIC for the financing since you have to complete all the projects before getting the home improvement loan. They were able to provide no interest financing until the rest of the projects are complete. Thanks Balance Point!
Chris Gerber
Sep 02, 2021
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I give them 5 stars for the original work done.but so much of what goes into the quality of a company is how they handle service after they've been paid. Two issues came up one year after the unit was installed. 1. We were having electrical work done and our electrician told us our mini-split was not installed to code to the main breaker. I have no idea if this was correct or not.but I informed balance point!
After the initial concern and we'll have someone look into this right away.crickets. I called and emailed and received no response. 2. I was having landscaping done and needed my Mimi-split moved. I was told they could help and would give me a call back. I called and emailed and received no response. At least they're consistent. Ben was the sales rep and although my initial call was not to him, I did email him.
They can say they're soooo busy and they're doing their best, but bottom line calling or writing back take just a few seconds. So sorry, that doesn't work. Very poor customer service post installation.
After the initial concern and we'll have someone look into this right away.crickets. I called and emailed and received no response. 2. I was having landscaping done and needed my Mimi-split moved. I was told they could help and would give me a call back. I called and emailed and received no response. At least they're consistent. Ben was the sales rep and although my initial call was not to him, I did email him.
They can say they're soooo busy and they're doing their best, but bottom line calling or writing back take just a few seconds. So sorry, that doesn't work. Very poor customer service post installation.
Colleen Barry
Apr 10, 2021
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Our heater blower went out on Sunday (furnace and A/C were 25 years old), Balance Point sent Ben out on Monday with our options and Anthony and Alex showed up on Thursday morning to replace the whole system. We were very pleased with how professional and personable they were and how well they explained our new system. We recommend Balance Point to anyone needing furnace and/or air conditioning work or replacement!
Natalie Omiecinski
Mar 28, 2021
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We feel that we got quality service and work from your team members. They took their time, nothing was rushed, and they were kind!
Bert Walker
Feb 28, 2021
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I called Balance Point to give a second opinion on a repair estimate from Allen Plumbing & Heating. Technician diagnosed problem as something way simpler and less costly. Very Happy with Balance Point.
Dwight Smith
Jan 27, 2021
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The company found the problem with the existing AC and recommended a new one. They had it installed quickly with no hiccups and it's working fine
