Business Details
Trusted Plumbing & Heating Solutions in Norwalk, CT
Silk Plumbing & Heating has been a family-owned and operated business serving Fairfield County for over a century. Our team specializes in comprehensive plumbing and heating solutions, catering to residential, commercial, industrial, and municipal clients. We prioritize quality in every project, from new construction installations to minor repairs like dripping faucets. Our expertise extends to boiler maintenance, sump pump services, and addressing gas line leaks with professional diagnostics. With a legacy of trust built over four generations, we guarantee client satisfaction through reliable service and top-quality materials.Our commitment to excellence is reflected in our work with homeowners, developers, and businesses across Norwalk, Wilton, and New Canaan. We believe in proactive maintenance to prevent breakdowns and ensure safety, using advanced burner technology for efficient boiler replacements. Our team's deep local knowledge and dedication to modern infrastructure solutions make us a trusted partner for transforming living spaces into functional, comfortable environments.
Services
Boiler Repair
Plumbing Installations
Bathroom Remodeling
Sump Pump Services
Gas Line Repairs
Highlights and features
- We are a family-owned business with over 100 years of local experience.
- Our team guarantees client satisfaction through reliable, professional service.
- We use only top-quality materials and name-brand products.
- We specialize in proactive boiler maintenance to prevent breakdowns.
- Our technicians provide expert diagnostics for gas line and pipe repairs.
What people say
Flush is better than a full-house
Best and only easy part of our move
Consistently professional and deliver results
Care provided meant the world to my family
Trusted for decades to service developments
Services
Boiler Repair
Our boiler repair service addresses complex heating equipment issues with expert diagnostics and solutions. We handle kettling, leaks, and pilot troubles while emphasizing annual maintenance to prevent breakdowns. Technicians use modern techniques to ensure safe, efficient operation for residential and commercial properties.
Plumbing Installations
We specialize in complete plumbing installations including boiler replacements and steam fitting. Our team removes outdated equipment, installs new piping systems, and uses advanced burner technology for improved efficiency. Services minimize water damage risks while modernizing infrastructure for long-term reliability in residential and commercial buildings.
Bathroom Remodeling
Our bathroom remodeling service focuses on creating functional, comfortable living spaces through expert plumbing design. With over a century of experience, we advise on modern systems that improve water efficiency and comfort while ensuring proper drainage and long-term durability for residential properties.
Sump Pump Services
We provide comprehensive sump pump maintenance and installation to protect homes from basement flooding. Our technicians inspect systems, perform preventive maintenance, and recommend upgrades to handle heavy rainstorms and flash floods, ensuring homeowner safety and property protection in flood-prone areas.
Gas Line Repairs
Our gas line repair service addresses dangerous leaks with immediate diagnostics and safe replacement solutions. Technicians identify exposed lines, corrosion issues, and gas odor sources while providing preventative advice to maintain system integrity and ensure household safety.
People
Ron Silk
Owner
Ron Silk leads the fourth-generation family business, maintaining its commitment to quality and customer satisfaction. With deep local expertise, he oversees operations ensuring top-quality materials and professional service standards across all projects.
Questions
What areas do you service?
We primarily serve Fairfield County, including Norwalk, Wilton, and New Canaan.
Do you handle emergency plumbing repairs?
We address urgent issues like gas leaks and broken pipes but don't offer 24/7 emergency services.
What boiler services do you provide?
We offer boiler repair, maintenance, and replacement with modern burner technology for improved efficiency.
How can I schedule maintenance?
Contact us via phone or email to schedule annual boiler maintenance and preventive inspections.
What payment methods do you accept?
Please contact our office directly to discuss available payment options for your project.
Reviews (2)
Thomas T.
Sep 27, 2020
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Charged me 20 minutes of travel time at full hourly rate during regular business hours to come from his office 4 miles away. When I called the office and asked them to explain their travel time policy, they failed to return two phone calls. If you are looking for someone to joyride around town and then charge you for it, then this is the guy for you.
Joe A.
Jul 12, 2019
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A tech from Silk came out to change my kitchen faucet and install a simple single cartridge filter inside cabinet. Bryan and helper/trainee Vinnie were very nice and professional but having just moved and being sick I stayed in the other room. There seemed to be an awful lot of deliberating and talking over the parts which are as simple and basic as exist. Next thing I know - 2 hours later - they're done and the bill is $350!
I don't know how much of that was the trainee's training but I've had multiple contractors and 3 plumber friends of friends since tell me it should've been an hour max and actually less. So I feel raped but it's my fault for not asking ahead for hourly rate and if time is prorated over 1st hr. I should've waited until my head cleared from the moving coma I was in - I'm the idiot. Never again
I don't know how much of that was the trainee's training but I've had multiple contractors and 3 plumber friends of friends since tell me it should've been an hour max and actually less. So I feel raped but it's my fault for not asking ahead for hourly rate and if time is prorated over 1st hr. I should've waited until my head cleared from the moving coma I was in - I'm the idiot. Never again
