Superior Service

Our NATE-certified technicians diagnose and repair all HVAC system types, including furnaces, heat pumps, and boilers. We carry common replacement parts in our service vehicles to complete repairs during the initial visit. Emergency HVAC repair services are available 24/7 for urgent heating and cooling failures across St. Louis and surrounding counties.

We handle complete residential plumbing solutions from leak detection to water heater replacement. Our master plumbers specialize in drain cleaning, sump pump repairs, and backflow testing. Emergency plumbing services address burst pipes, sewer line issues, and appliance failures with same-day response guaranteed.

Our licensed pest control experts eliminate infestations through targeted treatments and prevention strategies. Services include rodent baiting, insect extermination, and seasonal pest management plans. We use EPA-registered chemicals safe for homes with children and pets while providing detailed post-treatment documentation.

We improve home air quality through whole-house humidifiers, dehumidifiers, and air purification systems. Our specialists test for contaminants and install solutions that reduce allergens, control moisture levels, and enhance HVAC system efficiency while maintaining healthier indoor environments.

Our team provides comprehensive septic tank inspections, pumping, and system repairs. We diagnose drainage issues, repair aerator systems, and offer maintenance plans to prevent costly failures while ensuring proper wastewater management for rural properties.

Jack Mackey established Superior Service in 1972 with a vision to create a trusted HVAC company focused on quality workmanship and customer satisfaction. His leadership laid the foundation for three generations of family ownership.

With 40+ years in the HVAC industry, Alan Mackey continues his father's legacy as company president. He oversees daily operations while maintaining the core values of integrity and exceptional service that define Superior Service.

Andrew Mackey represents the third generation of Mackey family leadership. He actively contributes to business operations while ensuring the company maintains its commitment to technical excellence and community involvement.

We provide furnace repair, heat pump installation, boiler maintenance, ductless mini-split systems, and HVAC tune-ups using factory-authorized parts.

Yes, we provide 24/7 emergency plumbing repairs for issues like burst pipes, water heater failures, and severe leaks.

Yes, we offer financing plans to help homeowners manage larger HVAC, plumbing, or pest control projects.

Our services include rodent control, ant extermination, bed bug treatment, mosquito prevention, and customized quarterly pest management plans.

All HVAC technicians are NATE-certified, and our pest control specialists hold state-required licenses for safe, effective treatments.

I bought a new heating and cooling system from Superior Heating & Cooling and I am delighted by the entire experience. Everyone and I do mean EVERYONE who I interacted with treated me with respect. From scheduling my estimate appointment, to the Sales Rep, to the installation crew, everyone was professional and respectful. I did not feel pressured in any way during the sales process with tactics like, "You have to make a decision by this date or else you'll miss out on this deal/rebate, " which is what I experienced with another company. Josh, Cole and Zach made up the install crew. Josh is an awesome leader - he called ahead to confirm arrival, introduced each member of the crew, and kept me updated during the install.

I work from home and could hear Josh throughout the day assigning tasks, providing guidance and feedback throughout the day. The crew finished up a little earlier than projected and Josh waited patiently over 20 minutes for me to finish a conference call so he could explain and help me set up my new digital thermostat. The product is excellent and the service is SUPERIOR just like the company name.

I have just had Superior Heating and Cooling repair my air condition unit. They are a family own, local business that have been operating for 49 years. This company is very reasonably priced and my technician Chris was prompt, courteous, professional, and explained the issue and everything he did. I hope I do not need to but will definitely use this company again as well as refer them to others with heating/cooling issues. 5 Star service was definitely provided. Sharon

We had someone from Superior Heating and Cooling come out and check one of our air conditioners. Are downstairs air conditioner was working fine the upstairs one was not. This was the middle of May. We had to fly to Seattle and one of my daughters was at our home when the gentleman came to look at the air conditioner. She specifically told him to look at the upstairs air conditioner. He actually serviced both air conditioners and my daughter wrote him a check for $800.

We were okay with paying this thinking that they would both be good to go. With the recent heat the air conditioner that was causing problems has gotten worse and now is not working at all. Now we are on a waiting list for parts from another company because when I called Superior Heating and cooling they said that they would charge us for another consultation. Not happy with the service. And the record heat is not helping.

Excellent quality service from making the appointment from referral by Melissa Davis with immediate follow-up with confirmation of needs and establishing an appointment! The representative Dave was one the most professional and proficient people that I've dealt with in years! He not only assessed what would be needed, he offered reasonable options that was thorough! He kept me informed throughout the repair leaving no cleaning on my part!

He VERY WELL represented Superior Heating! I will be using them again for such repairs! Many thanks to a well established company that demonstrates appreciation of the customer's business! Rosita Lewis