Business Details
42 Years
experience
Emergency
services
Trusted HVAC Services in Green Bay
Professional Heating & Air Conditioning has served Green Bay, Wisconsin, since 1984, delivering trusted HVAC solutions rooted in family values and technical expertise. Founded by Jim Spiegel, a graduate of technical college with an HVAC associate degree, the company began as a single-man operation and grew into a locally owned business now led by Michelle and Brian, who bring over 50 years of combined experience. Our team specializes in furnace repair, air conditioning services, duct cleaning, and indoor air quality solutions, prioritizing preventative maintenance programs that reduce energy costs and extend equipment lifespan.We pride ourselves on 24/7 emergency service, certified technicians, and partnerships with brands like Armstrong Air and Honeywell to ensure reliable, energy-efficient systems. With a focus on community trust, personalized service, and transparent pricing, we remain committed to maintaining our reputation as a leader in residential and commercial HVAC care.
Services
Furnace Repair
Air Conditioning
Duct Cleaning
Indoor Air Quality
Emergency Services
Thermostat Installation
Humidifier Services
Dehumidifier Systems
HVAC Maintenance
Garage Heater Repair
Details
- Year established: 1984
Highlights and features
- We offer 41 years of local HVAC expertise and family-owned reliability.
- Our certified technicians provide 24/7 emergency repair services.
- We guarantee a 15% discount on parts and labor with maintenance agreements.
- Our preventative maintenance programs reduce energy bills and extend equipment life.
- We install ENERGY STAR-rated systems with federal tax credit eligibility.
What people say
Professional technicians
24/7 emergency service
Reliable repairs
Family-owned trust
Energy savings
Services
Furnace Repair
Our furnace repair services address heating system malfunctions, including ignition issues, airflow problems, and thermostat failures. Certified technicians use diagnostic tools to identify and resolve issues efficiently, minimizing downtime during cold Wisconsin winters. We service all makes and models, ensuring safe and reliable operation for residential and commercial clients.
Air Conditioning Installation
We specialize in installing high-efficiency air conditioning systems, including ENERGY STAR-rated units with advanced features like variable-speed compressors and smart thermostats. Our installations prioritize proper sizing and SEER-rated efficiency to optimize cooling performance and reduce energy costs for homes and businesses in Green Bay.
Indoor Air Quality
Our indoor air quality solutions include HEPA air cleaners, UV light purification, and whole-house dehumidifiers to eliminate allergens, mold spores, and volatile organic compounds. These systems improve respiratory health and comfort by maintaining optimal humidity levels and filtering airborne contaminants in residential environments.
Preventative Maintenance
Preventative maintenance agreements cover biannual inspections, coil cleaning, and system calibration to maximize HVAC efficiency. Regular tune-ups extend equipment lifespan, reduce energy consumption, and include priority scheduling for emergency repairs, ensuring year-round reliability for homeowners.
Emergency HVAC Service
We provide 24/7 emergency HVAC repair services for urgent heating and cooling failures. Our on-call technicians respond promptly to critical issues like furnace breakdowns or AC compressor failures, offering same-day diagnostics and repairs to restore comfort during extreme weather conditions.
People
Jim Spiegel
Founder
Jim Spiegel founded the company in 1984 after graduating with an HVAC associate degree. He built the business from a home-based operation to a full-scale HVAC contractor, establishing a reputation for technical excellence and customer service before retiring in 2016.
Michelle Spiegel
Owner/Operator
Michelle joined the company in 1999, earning her HVAC license in 2016. With a bachelor's degree in accounting, she combines financial expertise with technical knowledge to manage operations, ensuring the business maintains its family legacy and high service standards.
Brian
Co-Owner
Brian has worked with the company since 1999, specializing in HVAC installations and system diagnostics. As co-owner, he oversees technical operations and customer service, leveraging his 25+ years of experience to maintain the company's commitment to quality and reliability.
Questions
What HVAC services do you offer?
We provide furnace repair, air conditioning installation, duct cleaning, indoor air quality solutions, preventative maintenance, and 24/7 emergency HVAC services for residential and small business clients.
Do you offer emergency HVAC repair?
Yes, we provide 24/7 emergency HVAC repair services for urgent heating and cooling system failures, with technicians available to respond promptly to critical issues.
What financing options are available?
We offer financing with reduced APR and fixed payments for HVAC equipment purchases, allowing customers to budget for new system installations or major repairs.
Are preventative maintenance agreements worth it?
Yes, our maintenance agreements include biannual tune-ups, a 15% discount on repairs, and priority emergency service, helping prevent breakdowns and extend equipment lifespan while reducing energy costs.
What areas do you service?
We primarily serve Green Bay, WI, and surrounding communities in Brown County, including residential and commercial clients requiring HVAC installation, repair, or maintenance services.
Reviews (6)
Ben Badger Th
May 12, 2022
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Our AC unit died last Friday, so on the recommendation of a relative I decided to give Professional H&AC a call. They sent out a tech on Monday to look at the unit and were able to get it working again, replaced a few parts. The system was working again and everything seemed great. Then, the next morning, I discovered that while the unit did run just fine, the issue now was it wouldn't shut off, and I awoke to frost on my cooling lines both inside and outside the house. Called them back and asked for a follow-up, and a tech was at my house later the same day.
The new tech diagnosed the issue quickly, put my whole system through a fully cooling cycle to be sure, and did not charge me a dime for the 2nd visit. To me, the important thing is they came back promptly and got the job done. I'm the kind of person where if you're professional and polite, and treat me fairly, I'm happy to be understanding in a situation like this. Really pleased with the level of service I got from Professional H&AC, and will be using them again in the future.
The new tech diagnosed the issue quickly, put my whole system through a fully cooling cycle to be sure, and did not charge me a dime for the 2nd visit. To me, the important thing is they came back promptly and got the job done. I'm the kind of person where if you're professional and polite, and treat me fairly, I'm happy to be understanding in a situation like this. Really pleased with the level of service I got from Professional H&AC, and will be using them again in the future.
Randall Matzke
Apr 29, 2020
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I contacted Professional heating for a vibration problem I had in my 9 year old furnace still under warranty. This was a difficult problem to resolve as 2 previous contractors couldn't. Between Lucas, Chris and owner Brian they worked diligently and solved it after a couple of trips. Their enthusiasm in trouble shooting was fantastic. Even though they didn't install my furnace they honored my 10 year warranty and worked with me so I had minimal cost. I would highly recommend this company in the future. Randy
Chad Will
Dec 09, 2019
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They expect payment without finishing the project. Sub-par workmanship. Had issues with the equipment leaking it took 2 weeks to get a response back. Michelle Legois was rude and lacks customer service. They care about getting paid and that is it. I would not recommend this company. Beware.
Sharon Kitowski
Feb 02, 2018
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I have worked with Professional Heating for over 20 years. They have always provided me with good service. I recently had to purchase a new furnace and the process, although unexpected, was nothing less than top notch. I have recommended them before and will continue to recommend them!
Saj M.
Dec 16, 2017
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I have been a customer with Professional Heating and A/C for many years. I recently had a new furnace installed and the installers did an outstanding job! I am very satisfied and would recommend Professional Heating and A/C to anyone!
RacketMan
Jun 19, 2017
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I am very happy for the service I received from this company. I am a new homeowner of a few months and my furnace stopped working (at least it was during a mild spell in winter). I called Professional Heating on a Friday afternoon and they were able to get a serviceman out that afternoon. The tech was able to diagnosis the problem (a bad controller board) BUT the part was not in stock and would need to be ordered.
I can accept that so I had to fire up some space heaters over the weekend to keep my house semi-warm. On Monday the tech came with the part and found the board was not the problem but a broken gas valve was the underlying problem. OK this is understandable given the circumstances AND the gas valve was a lower cost repair than the controller board. The tech was nice and seemed to be knowledgeable about my furnace. I would recommend this company
I can accept that so I had to fire up some space heaters over the weekend to keep my house semi-warm. On Monday the tech came with the part and found the board was not the problem but a broken gas valve was the underlying problem. OK this is understandable given the circumstances AND the gas valve was a lower cost repair than the controller board. The tech was nice and seemed to be knowledgeable about my furnace. I would recommend this company
