Business Details
28 Years
experience
Emergency
services
Trusted HVAC Services in Browns Summit, NC
Since 1998, Custom Air has been a family-owned HVAC company dedicated to delivering premium heating, cooling, and indoor air quality services in Browns Summit, NC, and the Triad region. Our NATE-certified technicians provide expert repairs, installations, and maintenance with a commitment to customer satisfaction. We prioritize straightforward pricing, 24/7 emergency services, and ongoing professional training to ensure reliable solutions. Our team emphasizes energy efficiency, system longevity, and tailored recommendations to meet individual homeowner needs.With a focus on community trust, we offer VIP maintenance plans, flexible financing, and warranties that reflect our confidence in service quality. Customer testimonials consistently highlight our punctuality, technical expertise, and transparent communication. By combining advanced diagnostics with personalized care, we aim to be the trusted partner for residential HVAC needs in North Carolina.
Services
AC Repairs
Heating Installation
Air Quality Services
Duct Cleaning
Crawlspace Encapsulation
Details
- Year established: 1998
Highlights and features
- We offer NATE-certified technicians with ongoing professional training
- Our 24/7 emergency HVAC services ensure immediate assistance
- Flexible financing options make system upgrades affordable
- VIP Maintenance Plan extends equipment lifespan and efficiency
- Ironclad satisfaction guarantee with no payment until issues are resolved
Associations and certifications
- NATE
What people say
Thorough and efficient
Excellent suggestions
Knowledgeable and professional
Immaculate installation
Prompt and courteous
Services
AC Repairs
Our NATE-certified technicians diagnose and fix all AC issues including weak airflow, strange noises, and frequent cycling. We service all brands with same-day repairs available. Emergency services ensure comfort during North Carolina's hottest months.
Heating Installation
We install high-efficiency furnaces, heat pumps, and geothermal systems tailored to your home's needs. Financing options available with expert guidance on system selection and energy savings.
Air Quality Services
Comprehensive solutions including duct cleaning, crawlspace encapsulation, and humidity control improve respiratory health. UV purifiers and antimicrobial ductwork reduce allergens and biological growth.
Duct Cleaning
Professional duct cleaning removes dust, allergens, and contaminants while sealing leaks improves HVAC efficiency. Antimicrobial treatments prevent future biological growth inside airways.
Crawlspace Encapsulation
Full crawlspace encapsulation prevents moisture intrusion that causes structural damage and poor air quality. Our waterproofing solutions include vapor barriers and drainage systems to protect homes long-term.
Questions
What HVAC services do you offer?
We provide AC repairs, heating installations, air quality solutions, duct cleaning, and crawlspace encapsulation for residential customers in the Triad region.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repairs for urgent heating and cooling issues in Browns Summit and surrounding areas.
Are financing options available?
Yes, we offer flexible financing plans to make HVAC system replacements and upgrades affordable for homeowners.
What is your VIP Maintenance Plan?
Our VIP plan includes annual system inspections, priority service scheduling, and equipment replacement savings to maintain HVAC efficiency and longevity.
How can I improve indoor air quality?
We recommend UV air purifiers, antimicrobial ductwork, and humidity control systems to reduce allergens and improve respiratory health in North Carolina homes.
Reviews (5)
Thales Souto
May 31, 2022
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I've used them to tune up my AC prior the peak of the summer arrives. I'm pretty happy with their services. Service: A/C system maintenance
Jennifer Toro
May 20, 2022
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Very nice and professional gentleman. He was very informative and helpful. Will definitely use Jason again! Service: A/C system maintenance
Todd Hall
May 17, 2022
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Austin did a fabulous job of repairing my Air Conditioning unit. He was prompt, informative and courteous. Would use them again! Service: A/C system repair
J. Charles Reives
May 17, 2022
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Jason did a very professional assessment of my property. Quality product with 10-year warranty. Cost is a factor.
Ruth Verbunt
May 15, 2022
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The technician, Jason Brooks was EXCELLENT in every regard; punctual, thorough inspection, good communicator. **BUT** Shari in Sales neglected to tell me the cost of freon I told her we would need which turned out to be $222 per pound! Since I bought an annual service contract for $140 from her WITHOUT FULL DISCLOSURE, I asked the company to give us a reasonable freon price once Jason repaired the leak. They refused. So - I sent Jason away without getting the freon boost. $290 later, we still don't have A/C. You lost a new customer today Custom Air Inc. Shame on you.
