Business Details
50+ Years
experience
Emergency
services
Trusted HVAC, Plumbing & Electrical Services in Atlanta, GA
Estes Services has been Atlanta's premier HVAC, plumbing, and electrical service provider since 1949. As a family-owned business for three generations, we combine decades of industry expertise with a commitment to integrity and quality service. Our team of NATE-certified technicians delivers expert solutions for residential and commercial clients, specializing in HVAC installation, repair, and maintenance, along with comprehensive plumbing and electrical services.Recognized with awards such as the Carrier President's Award and ACCA Contractor of the Year, we prioritize customer satisfaction through transparent communication, innovative solutions, and 24/7 emergency support. With over 75 years of local experience, we offer tailored financing options, maintenance membership plans, and energy-efficient solutions to ensure long-term comfort and reliability for every client.
Services
AC Repair
Heating Installation
Plumbing Services
Electrical Repairs
Indoor Air Quality
Commercial HVAC
Water Heater Installation
Ductless Mini-Splits
Maintenance Plans
Emergency Services
Details
- Year established: 1949
Highlights and features
- We offer 24/7 emergency HVAC services with same-day appointments available.
- Our NATE-certified technicians provide expert repairs for all HVAC brands.
- Family-owned since 1949 with 75+ years of local Atlanta experience.
- We back repairs with a 1-year warranty when enrolled in maintenance plans.
- Award-winning service with 3,500+ 5-star Google reviews.
Associations and certifications
- Carrier Factory Authorized Dealer
- Air Conditioning Contractors of America (ACCA) Contractor of the Year
What people say
Excellent service
Professional technicians
Prompt response
Reliable repairs
Great value
Services
AC Repair
Our NATE-certified technicians specialize in diagnosing and repairing all AC makes and models. From refrigerant leaks to compressor failures, we restore cooling efficiency with same-day service and 1-year repair warranties when enrolled in maintenance plans. Emergency services available 24/7.
Heating Installation
We install high-efficiency Carrier heating systems with SEER2-rated performance. Our technicians perform Manual J load calculations to ensure proper sizing, offering 10-year warranties on parts and compressors for residential systems.
Plumbing Services
From leak detection to water heater replacement, our licensed plumbers handle residential and commercial needs. We offer free estimates for new installations and prioritize long-term solutions over temporary fixes.
Electrical Repairs
Our certified electricians perform panel replacements, EV charger installations, and safety inspections. We follow NEC standards and provide detailed diagnostics to address issues from circuit overloads to outdated wiring systems.
Indoor Air Quality
We install Carrier air purification systems, dehumidifiers, and UV light solutions to reduce allergens and improve ventilation. Our technicians assess existing systems to recommend customized IAQ improvements for healthier living spaces.
People
Tommy Estes
CEO
Third-generation leader with 50+ years in HVAC, expanding the family business into Atlanta's top service provider while maintaining core values of integrity and customer focus.
Brian Estes
President
20-year HVAC industry veteran who developed the company's maintenance membership program, now serving 15,000+ households annually while overseeing daily operations.
Questions
What HVAC maintenance plans do you offer?
We offer four membership tiers (HVAC Standard to Whole-Home Supreme) starting at $16.95/month, including bi-annual tune-ups, priority scheduling, and 1-year repair warranties.
Do you service all HVAC brands?
Yes, our NATE-certified technicians repair and maintain all makes and models, including Carrier, Trane, Lennox, and Rheem systems.
What financing options are available?
We offer special financing through Carrier with 0% APR for qualified buyers, plus flexible payment plans for new equipment installations.
How quickly can you respond to emergencies?
Our 24/7 emergency service typically responds within 2 hours for critical HVAC failures across Metro Atlanta.
What areas do you service?
We serve Atlanta and surrounding areas including Alpharetta, Marietta, Roswell, Lawrenceville, and all ZIP codes within 30 miles of 30354.
Videos
Reviews (5)
Juan M.
Jun 30, 2022
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Estes had excellent service, they were very knowledgeable and had outstanding customer care from start to finish. Their team showed up on time and did a great job. Estes kept us informed and answered any questions that we had along the way. We have been extremely pleased with Estes services
Green K.
Jun 17, 2022
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Our HVAC wasn't cooling so they had to send a tech out to diagnose the problem. He recommended us we replace it because it was old and that if he fixed it now, he didn't know when it'd go down again. We were told twice by 2 different people at 2 different times that if we got it fixed temporarily, that cost would be deducted from the total of a new HVAC system. We agreed to get it replaced when it went down a 2-3 weeks later, after everything was installed, they said that the 2 employees shouldn't have said that the temporary cost was going to be credited.
In addition, we were supposed to have a sales rep come out to show us the different options of the HVACs as the tech arranged a day and time for us. The day came and nobody showed up. So Estes isn't a reliable company and the manager Nicole isn't either. We asked for an invoice and she sent us an invoice with cost not even broken down.just the total and a basic description. Why would we have asked for an invoice if we were going to receive just that. We ended up using a different Heating and Cooling Company for another HVAC, and they were more reliable.
In addition, we were supposed to have a sales rep come out to show us the different options of the HVACs as the tech arranged a day and time for us. The day came and nobody showed up. So Estes isn't a reliable company and the manager Nicole isn't either. We asked for an invoice and she sent us an invoice with cost not even broken down.just the total and a basic description. Why would we have asked for an invoice if we were going to receive just that. We ended up using a different Heating and Cooling Company for another HVAC, and they were more reliable.
Greg B.
Jun 14, 2022
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Gave me an untimed.appointment. said they would come by. didnt. My 94 yr old mom live here too. It's 90+ degrees. do better.
David F.
Jun 14, 2022
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I have 2 HVAC units located on the roof of my 2 story Townhome. One of the units stopped functioning so I called Estes last Friday to schedule them to diagnose and repair the problem on Monday. I was given a confirmation of my appointment with a rather large window of 8AM to 6PM. Its hot here this week and I need to have the unit fixed so I took the day off work to be here for the appointment. At almost 10AM I received a phone call from the scheduling department advising me that Estes has decided to no longer do business in my complex because of the units being on the roof.
They have been doing business here for years, but all of the sudden they can no longer service units on roofs. I was naturally very unhappy with the way the whole experience with Estes was handled. Since I'm no longer able to do business with them, I certainly can't recommend them to anybody else, because who knows what reason they may choose to no longer do business with you and/or your complex.
They have been doing business here for years, but all of the sudden they can no longer service units on roofs. I was naturally very unhappy with the way the whole experience with Estes was handled. Since I'm no longer able to do business with them, I certainly can't recommend them to anybody else, because who knows what reason they may choose to no longer do business with you and/or your complex.
Stephanie Parker
Jun 11, 2022
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I've used Estes in the past. But, 4 years ago I had another company install a new AC unit, and I immediately regretted it. It never worked properly. I had Estes' service contract and called for appointment and expected to wait weeks. I got an appointment 2 days later. The tech was on time, very thorough with his inspection and work needed (sorry, I didn't get his name). His assessment was checked by a comfort analyst Justin Hancock. The repair techs, Jered and Trevor, were hard working pros. They replaced major parts of my system in a very small crawl space. I've always been pleased with Estes in the past and pleased today.