Business Details
50+ Years
experience
Emergency
services
Trusted Appliance & HVAC Repair Services in Atlanta
Dependable Services has been a trusted partner for Atlanta businesses and homeowners since 1970, specializing in commercial kitchen equipment repair, HVAC systems maintenance, and high-end residential appliance service. Our family-owned business combines decades of hands-on experience with certified technicians trained to handle both commercial and luxury residential brands. We prioritize convenient scheduling, competitive pricing, and fast turnaround times while maintaining a commitment to quality workmanship. Our expertise extends to repairing industrial ovens, refrigeration units, ice machines, and premium appliances like Sub-Zero, Wolf, and Viking.With a focus on transparency and customer satisfaction, we provide detailed diagnostics and clear repair estimates. Our 24/7 emergency service ensures critical operations remain uninterrupted, and our team's deep local knowledge helps address Atlanta-specific climate and usage challenges. This combination of technical proficiency, responsiveness, and community dedication has earned us over 300 five-star reviews.
Services
Commercial Appliance Repair
Residential HVAC Repair
Refrigeration Repair
Ice Machine Repair
Grill Repair
Wine Cooler Repair
Oven & Range Repair
Details
- Year established: 1970
Highlights and features
- Certified technicians with expertise in commercial and luxury residential appliances
- 24/7 emergency repair service available for critical equipment failures
- Factory-authorized service for premium brands like Sub-Zero and Wolf
- Transparent pricing with upfront cost estimates before repairs begin
- Over 50 years of combined experience serving Atlanta's unique climate needs
What people say
Knowledgeable technicians
Prompt service
Fair pricing
24/7 availability
Brand expertise
Services
Commercial Appliance Repair
We specialize in repairing commercial kitchen equipment including industrial ovens, ranges, refrigerators, and ice machines. Our technicians handle restaurant, corporate kitchen, and catering facility needs with minimal downtime. With factory-authorized training for brands like American Range and Hoshizaki, we ensure proper functionality and safety compliance for high-volume operations.
Residential HVAC Repair
Our HVAC experts service residential heating and cooling systems including installations, maintenance, and emergency repairs. We work on all major brands to maintain energy efficiency and indoor air quality. Technicians diagnose issues with thermostats, compressors, and ductwork while providing cost-effective solutions for Atlanta's climate conditions.
Luxury Appliance Repair
We repair high-end residential appliances from Sub-Zero, Wolf, Viking, Gaggenau, and other premium manufacturers. Our certified technicians understand precision requirements for these sophisticated systems. We maintain original performance standards through genuine parts and specialized diagnostic tools for refrigeration, cooking, and laundry systems.
Emergency Refrigeration Repair
Our 24/7 emergency service addresses critical refrigeration failures for businesses and homeowners. We prioritize rapid response for walk-in coolers, ice machines, and commercial freezers. Same-day diagnostics and parts replacement minimize product loss and operational disruption while maintaining temperature-sensitive environments.
Gas Appliance Repair
We service gas-powered appliances including ranges, ovens, grills, and commercial cooking equipment. Our technicians handle gas line connections, burner adjustments, and safety checks while meeting local code requirements. We repair both residential gas appliances and heavy-duty commercial units with proper ventilation and efficiency testing.
Questions
What types of appliances do you repair?
We repair all major commercial kitchen equipment and residential appliances including refrigerators, ovens, ranges, HVAC systems, ice machines, and luxury brands like Sub-Zero and Wolf.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency repair services for critical appliance failures with rapid response times to minimize downtime for businesses and homeowners.
Are your technicians certified?
Our technicians are factory-authorized and certified to work on both commercial and residential appliances, with specialized training for premium brands.
What areas do you service?
We serve Atlanta, Douglasville, and surrounding Metro Atlanta areas with both commercial and residential repair services.
How can I schedule service?
Schedule service by phone, online request form, or text message with convenient booking options available 24/7 for emergency and routine repairs.
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Reviews (5)
Yolanda Gary
Nov 22, 2021
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Horrible service! Unprofessional and rude. Electrolux contacted them to repair my stove! They don't tell you the can't fix anything on the first visit the send send someone out to do a diagnostic even though I had told them the infinite switch needed replacing on the stove, . They couldn't order the part until they diagnosed it. Ok, so the guy came out and touched the heating element with a stripped wire to take the temperature and left saying he was going to order a part.
When I asked him what part he refused to tell me and rudely said he'd have the office reach out to me and left. When I asked his name he refused to tell me. I called to complain about his rude attitude and a lady named Hailey refused to take my complaint and defended his actions. This company is owned by Mr. Brannon Harris and she refused to give me a contact email for him so I filed a complaint with the BBB and Electrolux. Hopefully the will never send another customer to this mockery of a repair service.
When I asked him what part he refused to tell me and rudely said he'd have the office reach out to me and left. When I asked his name he refused to tell me. I called to complain about his rude attitude and a lady named Hailey refused to take my complaint and defended his actions. This company is owned by Mr. Brannon Harris and she refused to give me a contact email for him so I filed a complaint with the BBB and Electrolux. Hopefully the will never send another customer to this mockery of a repair service.
Joe Black
Oct 28, 2021
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I have a relatively New Electrolux Wall oven that just began Preheating very, very slowly, Like nearly 1 hour. It took quite a while to get someone out, and they had to cancel once themselves. The first guy was nice, pleasant, and professional. He said it was a bad Convection heating element and had to order it, then they had to reschedule to install it. A couple of weeks later he installed it and NO change whatsoever!
He came back out adjusted something and said that was it, and it was even worse than before. Now the Broil element didn't work. The supervisor came out and said there was a wire not hooked up properly, I wonder how that happened, but it still doesn't work. It is the same as it was when I first called them 6 weeks ago. They didn't charge me for the latter two calls, They were nice pleasant people, but don't know squat about Electrolux appliances. And, apparently, I bought a convection heating element that I didn't need. Thanksgiving is coming up and I only have one oven that works and it's the lower one. But, they did tell me to quit using the self-cleaning function, that it was my problem, even though they can't fix it! I hate to complain, but this is just wrong!
He came back out adjusted something and said that was it, and it was even worse than before. Now the Broil element didn't work. The supervisor came out and said there was a wire not hooked up properly, I wonder how that happened, but it still doesn't work. It is the same as it was when I first called them 6 weeks ago. They didn't charge me for the latter two calls, They were nice pleasant people, but don't know squat about Electrolux appliances. And, apparently, I bought a convection heating element that I didn't need. Thanksgiving is coming up and I only have one oven that works and it's the lower one. But, they did tell me to quit using the self-cleaning function, that it was my problem, even though they can't fix it! I hate to complain, but this is just wrong!
The El V.
Jun 08, 2021
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Just the same as the other negative comments here. Took a week in a half for a tech to be scheduled after they were told what was wrong with the dryer and model number included. Shipping took 2 days and another week for the tech to be scheduled. I couldn't wait 3 weeks for a dryer to be fixed so I replaced the parts myself. They are now calling demanding the rest of the payment for the unfinished job.
This is not how you run a successful business! SCAM OF A COMPANY! Also, after telling the tech that the washer worked and sounded fine, he insisted on running a diagnostic which was him staring into the washer for 10 minutes while it ran. He then proceeded to tell me that it looks fine. No S H I T! I did not approve you staring for 10 minutes at the cost of $70. If I have access to the same parts that you claim are $50.you might want to choose a different supplier when Amazon has the same OEM part for $6. What a shame.
This is not how you run a successful business! SCAM OF A COMPANY! Also, after telling the tech that the washer worked and sounded fine, he insisted on running a diagnostic which was him staring into the washer for 10 minutes while it ran. He then proceeded to tell me that it looks fine. No S H I T! I did not approve you staring for 10 minutes at the cost of $70. If I have access to the same parts that you claim are $50.you might want to choose a different supplier when Amazon has the same OEM part for $6. What a shame.
Tim F.
Dec 12, 2020
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This company did very bad service, I paid two times fee for repair same problem, but they didn't complete the job, finally I have to find another company to fixed it. Don't trust this company!
Bizzy B.
Dec 11, 2020
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My builder used crappy Frigidaire appliances, so getting warranty work completed has been a nightmare. The only option in my local area was Dependable Repair Services. A date was scheduled, and canceled, parts (sight unseen) were ordered, another date scheduled - and canceled. A third date was scheduled and the robo calls started, so many that they literally dialed in again while I was listening to one.
The techs finally arrive. No shoe covers but they did have face masks on. The very first thing they want done is to sign a "floor waiver". If you refuse to sign, they refuse to do the work. So there is ZERO reason on their end to protect my floors or move the stove responsibly because whatever damage they do, is on me. Since I wasn't offered any options for the warranty repair the 2.5 star review didn't sway my decision, the decision was out of my hands. For those of you paying for repairs, heed the reviews and ratings! The 1 star is because you can't post a review with zero stars.
The techs finally arrive. No shoe covers but they did have face masks on. The very first thing they want done is to sign a "floor waiver". If you refuse to sign, they refuse to do the work. So there is ZERO reason on their end to protect my floors or move the stove responsibly because whatever damage they do, is on me. Since I wasn't offered any options for the warranty repair the 2.5 star review didn't sway my decision, the decision was out of my hands. For those of you paying for repairs, heed the reviews and ratings! The 1 star is because you can't post a review with zero stars.