Business Details
50 Years
experience
Emergency
services
Trusted Fuel Oil & Propane Services in Stony Point, NY
Panco Petroleum is a family-owned energy solutions provider serving the Hudson Valley and Northern New Jersey regions. Established in 1976, we combine over a century of collective industry experience with a commitment to quality and customer service. Our comprehensive offerings include heating system maintenance, propane distribution, emergency repair services, and bulk fuel delivery for residential and commercial clients. We operate four oil storage terminals and two 24-hour cardlock stations, ensuring prompt service across a 3-million-gallon capacity infrastructure. Our team of licensed technicians provides 24/7 emergency response for fuel-buying customers, while our quality control processes analyze every fuel shipment through independent laboratories.As active members of the Hudson Valley Oil Heat Council and other industry associations, we maintain rigorous standards for safety and reliability. Our construction partnerships offer exclusive benefits like free tank installations for builders, and our marine services support Hudson River boaters with a state-of-the-art fuel dock. With daily delivery capabilities and a fleet of company-owned trucks, we guarantee 24-hour service for heating oil, diesel, gasoline, and lubricants. Our history of community service and third-generation family leadership underscores our dedication to long-term customer relationships.
Services
Heating System Tune-Ups
Propane Distribution
Emergency Repairs
Fuel Delivery
Tank Installation
Marine Fuel Services
Cardlock Stations
Energy Audits
Commercial Fueling
Lubricant Supply
Details
- Year established: 1976
Highlights and features
- We offer 24/7 emergency heating repair services for fuel-buying customers
- Our family-owned business has served the region since 1976
- Every fuel shipment undergoes independent laboratory quality analysis
- We provide free 275-gallon tanks for qualified home builders
- Our 3-million-gallon storage capacity ensures reliable fuel availability
Services
Heating System Tune-Ups
Our licensed technicians perform comprehensive heating system cleanings and optimizations. Annual tune-ups improve energy efficiency, reduce fuel costs, and extend equipment lifespan. We service all major boiler and furnace brands with manufacturer-recommended maintenance procedures.
Propane Distribution
PanStar Propane provides regional propane supply with tank installation and maintenance services. Our certified technicians ensure safe system inspections and reliable year-round deliveries. We serve residential, commercial, and agricultural customers with bulk storage solutions.
Emergency Repairs
Certified technicians respond to heating and AC emergencies 24 hours daily. This priority service includes diagnostic assessments, component replacements, and system restorations. Available exclusively to our fuel purchasing customers with guaranteed response times.
Fuel Delivery
Daily delivery of heating oil, diesel, gasoline, and lubricants using company-owned tanker trucks. We guarantee 24-hour fulfillment for standard orders with capacity exceeding 3 million gallons. Commercial accounts receive customized bulk pricing and delivery schedules.
TankSure Program
Preventative maintenance program for underground heating oil tanks. Regular inspections identify internal corrosion risks before leaks occur. Participants receive priority service status and extended warranty coverage for registered storage systems.
Questions
What heating services do you offer?
We provide annual tune-ups, emergency repairs, and new system installations for residential and commercial heating systems.
Do you deliver propane fuel?
Yes, our sister company PanStar Propane offers regional propane distribution with tank installation and maintenance services.
Are you available for emergency service?
Our certified technicians provide 24/7 emergency repair services for heating and air conditioning systems.
What payment options exist?
We accept credit card payments through Fidelity's secure online platform and offer traditional payment methods for established accounts.
Do you serve commercial clients?
Yes, we supply bulk fuel, lubricants, and energy solutions to businesses with customized delivery schedules and pricing.
Where is your service area?
We serve Rockland and Orange Counties in NY, and Bergen, Passaic, and Sussex Counties in NJ with daily delivery capabilities.
Reviews (6)
Galina Y.
Mar 13, 2022
Report
We've been using heating oil delivery by Panco for more than 5 years now. Panco has reasonable prices and care about customers. Recently they've delivered heating oil three(!) times in smaller batches due to access issue by the bigger truck. We were happy they found a solution and we didn't ran out of oil. I would recommend them to investing into a longer hose :) Usually, delivery happens within 1-2 days after call.
We also understand that delays are possible due to weather/demand. E.g. our latest delivery was scheduled in 4 days after a call. But I would like to mention that it was not a problem for us since we monitor oil level and order while we still have enough for at least 10 days (based on our estimates). So far we are satisfied customers.
We also understand that delays are possible due to weather/demand. E.g. our latest delivery was scheduled in 4 days after a call. But I would like to mention that it was not a problem for us since we monitor oil level and order while we still have enough for at least 10 days (based on our estimates). So far we are satisfied customers.
T. A.
Jan 18, 2022
Report
Ran out of propane, twice - both times after scheduling deliveries with them. I asked how we could avoid these issues in the future and was told that this "wouldn't be a problem if I signed up for automatic delivery." I did, and we just ran out of propane again the night before this last snowstorm. Because we had our gas powered dryer running in the basement, the house filled with fumes and we had to open our doors, losing heat.
When called about this, they apologized and said we would receive a delivery or a temp delivery tomorrow so long as our driveway was accessible and they had vehicles on the road. Our driveway has been plowed and we received nothing - called back and was condescended by the office clerk - it is now two days since our initial call and we still have no propane. Why did we sign up for automatic delivery, then? Avoid, avoid, avoid.
When called about this, they apologized and said we would receive a delivery or a temp delivery tomorrow so long as our driveway was accessible and they had vehicles on the road. Our driveway has been plowed and we received nothing - called back and was condescended by the office clerk - it is now two days since our initial call and we still have no propane. Why did we sign up for automatic delivery, then? Avoid, avoid, avoid.
Ash K.
Jan 17, 2022
Report
Completely unreliable. Today is not the first time I've run out of oil because they have not made timely deliveries. The owner is polite but ultimately unhelpful. They don't solve problems, they create them.
Mark Y.
Oct 21, 2020
Report
I have used them in the past for oil delivery. I have an account and normally just ask them to top my tank. My issue is contacting them. They have a general mail box to leave messages. I have done so 3 times over the last 2 weeks to schedule maintenance. No return call. I went with another service who promptly returned my call. How about setting up a web form or something for oil orders? I will give them another shot for oil delivery but they sorely need to update their office communication process.
L. M.
Feb 01, 2019
Report
Miss BG. Hope come bk. Great Company and family. They care about people! They will always make sure you are taken care of!
Pat F.
Jan 04, 2018
Report
If you want to feel like you have family watching out for you, do business with Panco. Nick and his crew are the best. We just moved to NY from California and had no experience with oil heating. We had purchased our first delivery of heating oil from another company. We then called them again for our second delivery before a big storm was coming into the area. We paid them. When the delivery still hadn't arrived the next week, I called the company-to-remain-nameless to let them know that our tank was down to less than 1/8 full.
They said they wouldn't be able to help us, even though I'd already paid them. I called around for another company and found Panco! Best move ever. Even though it was snowing, and a regular tanker couldn't make it up our steep unplowed driveway, the owner sent out his top guy in a heavy-duty Ford truck with a small tank in the back and proceeded to fill our now empty tank with 75 gallons. They have been an absolute lifesaver, and they have our business from here on out.
They said they wouldn't be able to help us, even though I'd already paid them. I called around for another company and found Panco! Best move ever. Even though it was snowing, and a regular tanker couldn't make it up our steep unplowed driveway, the owner sent out his top guy in a heavy-duty Ford truck with a small tank in the back and proceeded to fill our now empty tank with 75 gallons. They have been an absolute lifesaver, and they have our business from here on out.
