Business Details
28 Years
experience
Emergency
services
Your Trusted HVAC Partner in Lake City, FL
Touchstone Heating & Air has been serving North Central Florida since 1998, delivering comprehensive HVAC solutions for residential and commercial clients. Our team of NATE and EPA-certified technicians prioritizes customer satisfaction through prompt, reliable service and advanced technical expertise. We offer 24/7 emergency response, seasonal maintenance programs, and financing options to ensure comfort systems operate efficiently year-round. Our commitment to quality is reflected in our 100% money-back guarantee and long-standing community reputation. We specialize in air conditioning, heating, indoor air quality, and generator services, with a focus on minimizing environmental impact through energy-efficient solutions.Our technicians undergo rigorous training and background checks, ensuring professionalism and technical proficiency for every service call. We maintain transparency in pricing and service expectations, with clear communication from initial consultation to project completion. Our Gold Club Maintenance Program provides cost-saving benefits including priority scheduling and repair discounts. With decades of combined experience, we address complex HVAC challenges while maintaining the cleanliness and integrity of client properties. Our dedication to continuous improvement ensures clients receive cutting-edge solutions tailored to their specific comfort needs.
Services
Air Conditioning Installation
Heating Repair
Indoor Air Quality
Generator Maintenance
Commercial HVAC
Details
- Year established: 1998
Highlights and features
- NATE-certified technicians with ongoing professional development
- 24/7 emergency HVAC service availability
- Gold Club Maintenance Program with exclusive discounts
- 100% satisfaction guarantee on all completed work
- Serving North Central Florida communities since 1998
Associations and certifications
- NATE
- EPA
What people say
Quick and painless
Great service
Very professional
A+ service
Excellent communication
Services
Air Conditioning Installation
We provide professional air conditioning installation for central systems, heat pumps, and ductless units. Our technicians assess your home's cooling needs to recommend energy-efficient models that optimize comfort while reducing energy costs. All installations include system performance testing and manufacturer warranty registration.
Heating Repair
Our emergency heating repair service addresses furnace, heat pump, and ductless system failures. Technicians carry common replacement parts for same-visit repairs and perform diagnostic testing to identify underlying efficiency issues. We service all major brand systems regardless of original installer.
Indoor Air Quality
We improve indoor air quality through advanced filtration systems, UV germicidal lights, and humidity control installations. Our assessments identify contamination sources like mold, allergens, or VOCs. Solutions include whole-house air purifiers and ventilation system upgrades for healthier living environments.
Light Commercial HVAC
We service commercial HVAC needs including rooftop units, VRF systems, and climate control for retail spaces. Maintenance contracts include priority service and energy efficiency audits. Our team handles installations for new constructions and retrofit projects with minimal business disruption.
Preventive Maintenance
Our Gold Club Maintenance Program includes bi-annual system inspections for AC and heating units. Services cover coil cleaning, refrigerant checks, electrical component testing, and filter replacements. Members receive 20% repair discounts and priority scheduling during peak seasons.
Questions
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services for urgent heating and cooling system failures.
What areas do you service?
We serve Lake City, Lake Butler, and surrounding North Central Florida communities including Madison, Starke, and Columbia County.
Are financing options available?
Yes, we offer financing options with approved credit for HVAC system replacements and major repairs.
What certifications do your technicians hold?
Our technicians are NATE-certified and EPA-608 certified for refrigerant handling and system maintenance.
Do you service commercial HVAC systems?
Yes, we provide commercial HVAC installation, repair, and maintenance for businesses in our service area.
What is the Gold Club Maintenance Program?
Our Gold Club offers bi-annual system maintenance, 20% repair discounts, and priority service scheduling for HVAC system owners.
Reviews (5)
Hazel Thames
Jun 25, 2022
Report
They came out to inspect our vent for dust and mold. All was good there. We set up a service for twice a year and they did a great job and explained his process. We are very happy with their professionalism! Service: HVAC system maintenance
Denise Bose
Jun 21, 2022
Report
Got home on Friday afternoon and it was a bit warm in my house so I called the office and within 30 minutes a technical was at my home and when he left the unit was working and cooled my house down. Great Company Great people. They are the best for me and my family. Service: A/C system repair
Syd & Dan Clermont
Jun 17, 2022
Report
Highly recommend! We closed on our home and as soon as we got the keys the AC was done for. It was 90+ in our house! They were super professional, offered financing (replacing a full AC is expensive!) and got us in quickly. They also replaced all the vent covers, thermostat (with their number on it for quick reference!), and explained to me everything we needed to know as first time home owners taking care of an AC in Florida LOL. They took great care of our home and got the job done quickly even though it was so hot out. We will for sure be taking advantage of the warranties and maintenance plans they offer. Thank you guys!
Ron Koehler
May 06, 2022
Report
Touchstone has maintained our heat pump running like new for years. They are the only ones I would recommend because of their excellent track record. A great place to do business with. Friendly, courteous and professional.
Makeba Murphy
Apr 14, 2022
Report
Touchstone installed our new AC unit several years ago. It was mid summer and extremely hot! They were very responsive, prompt and installed our new unit in no time. They contact us for maintenance in order to keep our unit functioning properly. Awesome owners, employees and company! Services: Installation, HVAC system maintenance
