Business Details
28 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC Partner in Palm Coast
Cook's Heat & Air Conditioning - Cross City Air Conditioning & Heating Specialists is a family-owned HVAC company dedicated to delivering high-quality heating, ventilation, and air conditioning solutions in Palm Coast, FL. With decades of combined experience, our certified technicians specialize in repairs, installations, and maintenance for residential and commercial properties. We partner with industry-leading brands like Lennox, Carrier, and Trane to ensure reliable, energy-efficient systems tailored to client needs. Our commitment to exceptional customer service includes 24/7 emergency support, transparent pricing, and flexible financing options. Through rigorous training and continuous education, our team maintains expertise in advanced HVAC technologies, including geothermal systems and smart thermostats.We prioritize customer satisfaction through personalized consultations, timely service, and comprehensive warranties. Our local dedication extends to serving Palm Coast and surrounding communities with prompt, dependable solutions. By emphasizing preventive maintenance, we help clients reduce energy costs and extend system lifespans. Our reputation for professionalism, technical proficiency, and ethical practices has solidified our position as a trusted HVAC provider in North Central Florida.
Services
AC Repair
Furnace Installation
Heat Pump Maintenance
Thermostat Services
Geothermal Systems
Indoor Air Quality
HVAC Financing
Emergency Services
Smart Thermostats
Duct Cleaning
Details
- Year established: 1998
Highlights and features
- 24/7 emergency HVAC repair services available
- Certified technicians with industry-leading training
- Energy-efficient solutions from trusted brands
- Flexible financing options for all projects
- Decades of local service experience
What people say
Excellent Service
Knowledgeable Technicians
Friendly Staff
Prompt Repairs
Professional Installations
Services
AC Repair
Our AC repair services address common issues like refrigerant leaks, frozen coils, and thermostat malfunctions. Technicians diagnose problems efficiently to restore cooling performance and prevent further damage. We service all major brands with prompt, reliable solutions for residential and commercial properties.
Furnace Installation
Professional furnace installations ensure optimal heating efficiency and comfort. We recommend ENERGY STAR-rated models compatible with existing HVAC systems. Our certified technicians handle proper sizing, venting, and integration with smart thermostats for maximum performance and energy savings.
Heat Pump Maintenance
Regular heat pump maintenance extends system lifespan and improves efficiency. Our technicians clean coils, check refrigerant levels, and inspect electrical components to ensure reliable year-round operation. Preventive care reduces breakdown risks and maintains manufacturer warranties.
Thermostat Services
We install and service programmable and smart thermostats that enhance comfort and energy efficiency. Our experts ensure proper compatibility with existing HVAC systems and provide programming guidance to optimize temperature control and reduce utility costs.
Geothermal Systems
Geothermal installation services provide eco-friendly heating and cooling solutions. Our technicians design ground-loop systems that leverage stable underground temperatures for energy-efficient operation. These systems reduce utility bills while minimizing environmental impact through renewable technology.
People
Jerry
Sales Representative
Jerry provides expert HVAC recommendations and personalized service, helping clients select systems that meet their comfort and budget needs while ensuring long-term satisfaction.
Sean
HVAC Technician
Sean specializes in complex AC and heating repairs, offering detailed explanations and professional service. His calm demeanor and technical expertise ensure efficient problem resolution for residential clients.
Jack
Service Technician
Jack performs thorough HVAC tune-ups and maintenance, prioritizing system efficiency and client education. His meticulous approach ensures optimal performance and extended equipment lifespan.
Chris
Emergency Repair Specialist
Chris delivers prompt emergency HVAC repairs, combining technical skill with customer-focused communication to restore comfort quickly during critical system failures.
Shawn
AC Technician
Shawn provides professional air conditioning services, offering knowledgeable recommendations and thorough inspections while maintaining a friendly, pressure-free approach to client interactions.
Questions
Do you offer 24/7 emergency HVAC services?
Yes, we provide 24/7 emergency repair services for urgent heating and cooling issues.
What HVAC brands do you work with?
We service and install systems from leading brands including Lennox, Carrier, Bryant, and Trane.
Are financing options available for HVAC replacements?
Yes, we offer flexible financing plans with low monthly payments for qualifying projects.
How often should HVAC systems receive maintenance?
We recommend annual maintenance for optimal performance and longevity of your HVAC system.
Do you service both residential and commercial properties?
Yes, our technicians handle HVAC needs for both residential and commercial clients.
What areas do you serve?
We serve Palm Coast, Gainesville, Ocala, and surrounding areas in North Central Florida.
Reviews (7)
Willie Sandall
May 21, 2022
Report
Critical: Professionalism They are horrible unprofessional and charge to come look at the system to let you know they need a different crew with additional cost to clean the system will no use them again. I would recommend staying away from this company if possible.
Joseph Johnson
Apr 20, 2022
Report
Technician was very professional and you could tell that he enjoyed what he does. I enjoyed talking to him and impressed as to how detailed he was doing his work. Service: HVAC system maintenance
John Yeager
Apr 19, 2022
Report
Cooks is a top notch company. I was in a pinch and needed immediate help with a new ac. They coordinated around a very tight schedule and helped me keep my rental customers happy. Highly recommended! Service: Installation
Tamera B.
Apr 04, 2022
Report
Air conditioning venting was never hooked up properly. I have spent so much money having this company, I feel because I did not buy a new AC unit they did a terrible job. AC runs too much, but does not come through vents, now getting molded interior vents. Had someone else look under, tunnel was never hooked up right and over top of plumbing lines.
Krystal Watson
Jan 22, 2022
Report
Chris was coming back to install a part that was previously determined to be our issue. He was skeptical that was the issue and started from the top to re-evaluate everything. He determined the issue was with our outside unit instead of the inside component. While we are still in a holding pattern, I am confident Chris has identified the issue.
Marcia Harman
Jan 20, 2022
Report
The tech was friendly, fast, and efficient. I'm so grateful for his amazing work. Really nice guy who did an amazing job. Services: A/C system maintenance, Repair HVAC
Elizabeth Deloach
Jan 16, 2022
Report
Paul was fantastic! He was courteous and pleasant. He was also informative and did a great job explaining the services. I've been pleased with Cook's since I began using them two years ago. Services: Install AC, A/C system maintenance