Business Details
41 Years
experience
Emergency
services
Trusted HVAC Services in New Philadelphia, OH
Established in 1985, Carpenter Heating & Cooling Inc. has built a reputation as a trusted provider of heating, ventilation, and air conditioning (HVAC) services in Tuscarawas County, Ohio. Our family-owned business, founded by Terry L. Carpenter and continued by his sons Douglas A. and Christopher L. Carpenter since 2007, combines over 50 years of collective industry experience with a commitment to personalized service. We specialize in the installation, maintenance, and repair of residential and light commercial HVAC systems, including furnaces, heat pumps, central air conditioning, and humidifiers. Our team also offers sheet metal fabrication services to ensure tailored solutions for our clients. With a focus on honesty, integrity, and customer satisfaction, we conduct follow-up visits post-installation and provide 24/7 emergency support.Serving both Tuscarawas County and surrounding areas, our expertise and dedication have earned us a loyal customer base that trusts us to deliver reliable, efficient systems. Our partnerships with leading brands like Honeywell and Goodman further ensure access to high-quality equipment. Whether addressing immediate concerns or planning long-term comfort solutions, we prioritize transparent communication and ethical practices. This approach has solidified our standing as a local leader in HVAC services. By continuously adapting to industry advancements, we remain equipped to meet evolving customer needs while maintaining our core values.
Services
HVAC Installation
Emergency Repairs
Heat Pump Services
Furnace Maintenance
Central Air Conditioning
Humidifier Solutions
Ventilation Systems
Thermostat Upgrades
Sheet Metal Fabrication
Boiler Services
Details
- Year established: 1985
Highlights and features
- Family-owned with over 50 years of combined HVAC expertise.
- Offer 24/7 emergency repair services for urgent needs.
- Conduct follow-up visits to ensure system performance post-installation.
- Provide sheet metal fabrication for customized solutions.
- Serve Tuscarawas County and surrounding areas since 1985.
Services
HVAC Installation
We install residential and commercial heating, ventilation, and air conditioning systems tailored to client needs. Our certified technicians ensure proper sizing and efficient performance for furnaces, heat pumps, and central air units. By using top-tier brands and advanced techniques, we deliver lasting comfort solutions for homes and businesses.
Emergency Repairs
Our team provides round-the-clock emergency HVAC repairs to address urgent heating or cooling failures. With rapid response times, we resolve issues like furnace malfunctions, AC breakdowns, and thermostat errors, minimizing discomfort and preventing further system damage during critical situations.
Heat Pump Services
We offer comprehensive heat pump solutions, including installation, maintenance, and repairs. Heat pumps provide energy-efficient year-round comfort by transferring heat instead of generating it. Our experts assess system needs to recommend optimal models and ensure peak performance for residential and light commercial properties.
Furnace Maintenance
Regular furnace maintenance ensures efficient operation, extends system lifespan, and prevents costly breakdowns. Our technicians inspect burners, heat exchangers, and airflow systems to identify potential issues early. This proactive approach guarantees reliable heating during cold months while maintaining indoor air quality.
Sheet Metal Fabrication
Our in-house sheet metal fabrication services create customized HVAC components for unique installations. This capability allows us to produce precise ductwork and fittings that optimize airflow and system efficiency, particularly for complex or non-standard building designs requiring tailored solutions.
People
Douglas A. Carpenter
Co-Owner
With over 37 years of HVAC experience, Douglas co-owns Carpenter Heating & Cooling alongside his brother Christopher. He oversees daily operations and ensures customer satisfaction through hands-on leadership.
Christopher L. Carpenter
Co-Owner
Christopher Carpenter co-manages the business with his brother Douglas, leveraging decades of industry knowledge to deliver top-tier HVAC solutions. He focuses on technical excellence and client relations.
Terry L. Carpenter
Founder
Founder Terry Carpenter established the company in 1985, building a legacy of trust and expertise. Retired since 2007, his foundational values continue to guide the family-owned business.
Questions
What HVAC services do you offer?
We provide installation, maintenance, and repair services for furnaces, heat pumps, central air conditioning, humidifiers, boilers, and ventilation systems, alongside sheet metal fabrication.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency repair services to address urgent heating and cooling system failures in residential and commercial settings.
Which areas do you serve?
We primarily serve Tuscarawas County, Ohio, and surrounding regions, including residential and light commercial clients in New Philadelphia and nearby communities.
What brands do you work with?
We service systems from leading manufacturers such as Honeywell, Goodman, and Bryant, ensuring access to reliable, high-quality HVAC equipment for our clients.
How do you ensure customer satisfaction?
We conduct follow-up visits post-installation to verify system performance and offer transparent communication throughout the service process, emphasizing honesty and integrity.
Reviews (1)
Jason Drake
Nov 18, 2021
Report
These guys are the best around. There team will be there for you no matter the problem. If you looking for service or a whole new system they got you covered
