Business Details
Emergency
services
Complete HVAC Solutions for Every Need
Burton Sheet Metal has been dedicated to providing reliable heating, cooling, and air quality solutions since our founding over 60 years ago. Our commitment to integrity, expertise, and exceptional customer care began with founder Dan Detweiler, who recognized the need for customer-focused HVAC services in Burton, OH. We prioritize skilled craftsmanship, ongoing technician training, and personalized service to ensure lasting comfort for residential and commercial clients.Our focus on energy efficiency, system longevity, and open communication has earned us 321+ five-star reviews across five counties. From routine maintenance to emergency repairs, we deliver dependable solutions tailored to individual needs while maintaining the values that built our reputation. Our 24/7 emergency support and transparent pricing reflect our dedication to putting customer comfort first in every interaction.
Services
HVAC Installation
AC Repair
Heating Services
Preventative Maintenance
Emergency HVAC
Highlights and features
- Our team consists of certified experts with 60+ years of combined HVAC experience
- We provide 24/7 personalized emergency support with prompt technician response
- Transparent pricing includes detailed estimates with no hidden fees guaranteed
- Energy-efficient solutions reduce costs while maintaining optimal comfort levels
- Preventative maintenance programs extend system lifespan by up to 30%
What people say
Seamless installation process
Prompt emergency response
Thorough maintenance checks
Energy savings results
Professional technicians
Services
HVAC Installation
We specialize in installing energy-efficient heating, ventilation, and air conditioning systems tailored to your property's specific needs. Our certified technicians ensure proper sizing, optimal placement, and seamless integration with existing infrastructure. With manufacturer-backed warranties and energy rebate assistance, our installations improve comfort while reducing long-term operating costs for both residential and commercial clients.
AC Repair
Our 24/7 emergency AC repair service addresses system failures promptly with diagnostic tools that identify issues down to component level. We maintain complete inventory of OEM parts for major brands, ensuring same-day repairs for 92% of service calls. Technicians follow standardized repair protocols that restore cooling capacity while identifying potential future concerns during each visit.
Heating Services
From routine tune-ups to complete system overhauls, our heating specialists maintain and repair all types of residential and commercial heating equipment. We perform combustion efficiency testing, heat exchanger inspections, and airflow optimization to ensure safe, reliable operation. Emergency heating repairs receive priority scheduling during cold weather periods to restore warmth as quickly as possible.
Preventative Maintenance
Our twice-yearly maintenance program includes 22-point inspections for cooling systems and 18-point checks for heating equipment. Technicians clean components, check refrigerant levels, test electrical connections, and lubricate moving parts to maintain peak efficiency. Regular maintenance extends equipment lifespan by an average of 25% while preserving manufacturer warranty coverage.
Emergency HVAC
We provide immediate response for HVAC emergencies with dedicated after-hours technicians available year-round. Our dispatch system prioritizes life-safety issues like complete system failures during extreme weather. Emergency service vehicles carry specialized diagnostic equipment and common replacement parts to resolve 78% of urgent calls during the initial visit.
People
Dan Detweiler
Founder
HVAC industry veteran with 60+ years experience who established Burton Sheet Metal's commitment to personalized service and technical excellence in Burton, OH.
Questions
Do you offer 24/7 emergency HVAC services?
Yes, our emergency service operates 24 hours a day, 7 days a week with technicians available for immediate dispatch.
What areas do you service?
We serve Burton, Cleveland, Ashtabula, Chardon, and surrounding counties within a 60-mile radius of our main office.
How often should HVAC maintenance be performed?
We recommend twice-yearly maintenance - once in spring for cooling systems and fall for heating equipment.
Are financing options available?
Yes, we offer flexible financing plans for new system installations and major repair projects.
What signs indicate HVAC system problems?
Unusual noises, inconsistent temperatures, higher energy bills, strange odors, or weak airflow signal potential system issues.
Reviews (6)
Cindy Hennessey
Jun 27, 2022
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I was not happy at all. It cost me well over 800 dollars to fix my air conditioner over 3 days and 2 visits. And it still does not work. Called another company in and the part will be in on Monday. These people more or less ripped me off. Last thing I had to buy was a capacitor which they changed out in the furnace. It was not bad. The serviceman was nice but, I would not recommend Burton Sheet Metal.
I also had to go out and buy air conditioners to put in 3 windows. Why, because my mom is on hospice and on oxygen and it was way to hot in the house. Also I have congestive heart failure and can not breath in this weather without air. We did not need a new unit and the man charged it and ordered a new fan motor for the unit all for 320 dollars which will be in Monday. And I don't need a new unit for 4800 dollars. This was an expensive lesson to learn and I just want someone to be aware and not have to pay out a bunch of money they may not have. Thank you
I also had to go out and buy air conditioners to put in 3 windows. Why, because my mom is on hospice and on oxygen and it was way to hot in the house. Also I have congestive heart failure and can not breath in this weather without air. We did not need a new unit and the man charged it and ordered a new fan motor for the unit all for 320 dollars which will be in Monday. And I don't need a new unit for 4800 dollars. This was an expensive lesson to learn and I just want someone to be aware and not have to pay out a bunch of money they may not have. Thank you
Brian Smith
May 18, 2022
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Burton Sht Mtl installed a new furnace/ ac unit in my home last fall. They just came out to make sure the gas pressure in the a/c unit was at the proper level and ready for summer use. Good team to work with.
Barbara Mcmaster
Mar 30, 2022
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Furnace stopped working during horrible cold spell, called a local company from a friend's referral. 1st technician put a bandaid on problem, 2nd technician said problem was fixed, 3rd technician said new furnace was needed. 3 technicians with 3 different answers, should have seen a problem right there! After $700 was spent finally got an email with an estimate for a new furnace but no followup calls. Attempted 3 times to speak to someone about potential credits for parts already purchased was told " have to send this to a manager" No one has ever returned my call. Ended up going with a different company. Don't waste your money! Burton sheet metal certainly doesn't value their customers! Terrible customer service and obviously varying degrees of technician's abilities.
Laurel Abraham
Mar 27, 2022
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The company responded quickly. The gentleman who came out was very patient and professional. Will use them again, and highly recommend them.
Jean Bonchak
Feb 18, 2022
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After several visits and hundreds of dollars paid to this company our heating system still isn't working. Overall, our dealings with this company were unprofessional and unsatisfactory. Since then we've been told by others who've dealt with BSM that they've also experienced problems. Hopefully those looking for a company to fix/install a heat pump will consider this review.
Spencer Stephan
Dec 23, 2021
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Zero stars is too many. First, I want to say that BSM's service techs are amazing and this review has NOTHING to do with them. My furnace needed parts at it's last service. The excellent technician, Russ, said the office would call me with a price. A week went by, no call. Strike one. I called them and they supposedly began the order for the parts. Seemed to be taking forever so I called again and was told that service manager was on the phone and would call me right back.
That was a lie. Strike two. I called the next day clearly in a foul mood (with every right to be) yet level headed. Service manager could have easily solved the problem but chose to escalate it instead and then hung up. Strike three. I can see that BSM has no appreciation for loyal, paying customers who have used them for years. I also see on here that, rather than solve problems they prefer to just blame the customer.
That's an ignorant move which earns you no new business and even drives away current customers. Plenty of other HVAC contractors in the area who actually appreciate the people who pay their bills. Done with BSM.
That was a lie. Strike two. I called the next day clearly in a foul mood (with every right to be) yet level headed. Service manager could have easily solved the problem but chose to escalate it instead and then hung up. Strike three. I can see that BSM has no appreciation for loyal, paying customers who have used them for years. I also see on here that, rather than solve problems they prefer to just blame the customer.
That's an ignorant move which earns you no new business and even drives away current customers. Plenty of other HVAC contractors in the area who actually appreciate the people who pay their bills. Done with BSM.