Business Details
35 Years
experience
Emergency
services
Your Trusted Commercial HVAC & Refrigeration Experts
S S Service was founded in 1991 with a commitment to delivering exceptional heating, ventilation, air conditioning, and refrigeration solutions. Our team combines over four decades of industry experience with a family-owned ethos of integrity and reliability. We specialize in commercial and industrial systems, offering installation, maintenance, and repair services tailored to diverse business needs. Our focus on energy-efficient technologies ensures optimal performance while minimizing operational costs. With 24/7 emergency availability, we prioritize rapid response to maintain uninterrupted service for clients.Our preventative maintenance programs extend equipment lifespans and prevent costly failures. Serving Massachusetts, Connecticut, and Rhode Island, weve built a reputation as a trusted partner for businesses requiring precision climate control. Our technicians expertise spans HVAC systems, refrigeration units, and ice machines from leading manufacturers. We collaborate closely with construction firms to integrate systems during building phases, handling projects of any scale. Customer satisfaction remains our cornerstone, reflected in decades of repeat business and referrals.
Services
Commercial HVAC
Industrial Refrigeration
Planned Maintenance
Construction Integration
Ice Machine Service
Details
- Year established: 1991
Highlights and features
- We offer 40+ years of specialized HVAC and refrigeration expertise
- Family-owned business prioritizing personalized client relationships
- 24/7 emergency service with rapid response times
- Preventative maintenance programs extending equipment lifespans
- Proven track record serving major commercial sectors since 1991
What people say
Excellent HVAC Contractor
Caring employees
Quick service
Very professional
Family owned
Services
Commercial HVAC
We design, install, and maintain commercial HVAC systems ensuring optimal temperature control for businesses. Our services include equipment sales, diagnostics, repairs, and energy efficiency upgrades. With expertise in systems like chillers, air handlers, and rooftop units, we guarantee year-round comfort and productivity for commercial spaces.
Industrial Refrigeration
Our industrial refrigeration services cover installation, maintenance, and repair of large-scale cooling systems. We serve grocery stores, restaurants, and warehouses with walk-in coolers, display cases, and energy management systems. Preventative maintenance contracts help avoid costly equipment failures and product losses in temperature-sensitive operations.
Planned Maintenance
We implement scheduled maintenance programs for HVAC and refrigeration systems to maximize efficiency and longevity. Services include filter replacement, coil cleaning, and system diagnostics. Quarterly maintenance visits reduce emergency repair needs by identifying potential issues before they escalate into critical failures.
Construction Integration
We collaborate with construction teams to install HVAC and refrigeration systems during building projects. Our expertise covers ductwork, walk-in freezers, and climate control systems for warehouses, retail spaces, and entertainment venues. We ensure seamless integration of mechanical systems within project timelines and budgets.
Ice Machine Service
We service and repair commercial ice machines from brands like Scotsman and Hoshizaki. Our technicians handle maintenance, cleaning, and emergency repairs for restaurants, bars, and theaters. Regular servicing ensures hygiene compliance, energy efficiency, and uninterrupted ice production for critical business operations.
People
Stephen Santos
Founder
Stephen Santos established S S Service in 1991 after 40+ years in the HVAC industry. His leadership focuses on technical excellence and customer-centric service delivery.
Paul Santos
Family Member
Paul Santos contributes to S S Service's operations, leveraging family expertise to maintain high service standards across commercial HVAC and refrigeration projects.
Michelle Cote
Family Member
Michelle Cote supports S S Service's growth through strategic operations management, ensuring the company maintains its reputation as a regional industry leader.
Questions
What areas do you service?
We serve Massachusetts, Connecticut, and Rhode Island with commercial HVAC and refrigeration solutions.
Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC and refrigeration repair services with rapid response times.
What industries do you work with?
We serve restaurants, grocery stores, warehouses, retail outlets, and commercial buildings with climate control needs.
How often should maintenance be scheduled?
We recommend quarterly maintenance for HVAC and refrigeration systems to prevent emergencies and optimize performance.
What brands do you service?
We service major brands including Scotsman, Hoshizaki, and Manitowoc ice machines and HVAC equipment.
Are you a family-owned business?
Yes, SS Service has been family-owned and operated since our founding in 1991.
Reviews (3)
Jessica LaPan
Dec 29, 2019
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I was driving down rt 24 southbound when a SS Service Corp driver nearly side-swiped me Looking in my rearview mirror, I saw the driver flip me off I slowed down to see the company information and lisence plate information. The driver continued to make obscene gestures as he refused to try to pass me. it wasn't until I almost stopped on the on ramp to 495 southbound to catch the drivers company information. if his behavior behind the wheel is any reflection on your professionalism it may give a more clear idea of the existing rating you already have.
Jon Bruner
May 19, 2013
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SS Service is an excellent HVAC Contractor that services the Commercial HVAC needs of my company in the MA, CT, and RI areas. The customer service provided is excellent and SS Service does a great job of getting repairs done correctly and in a timely manner. I would strongly recommend them to anyone in the area with an HVAC need.
Melissa B.
Dec 15, 2012
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Excellent customer service! My water heater exploded over the weekend in the middle of the winter. SS Service came in, removed the old tank, and replaced it the same day.
