Business Details
30 Years
experience
Emergency
services
Your Trusted HVAC Partner in Purcellville, VA
Cascades Comfort Services has been a family-owned and operated provider of residential heating and cooling solutions in Purcellville, Virginia since 1996. Led by owner Robert Arnone, who brings over 40 years of expertise in HVAC systems, we specialize in the installation, repair, and maintenance of York Heating and Air Conditioning equipment. Our commitment to excellence is demonstrated through our A+ rating with the Washington Area Better Business Bureau and consistent top ratings across platforms like Yelp, Angi, and Washington Consumer Checkbook.We prioritize honest assessments, fair pricing, and personalized service, ensuring homeowners in Loudoun County and surrounding areas receive reliable, energy-efficient solutions. Our team of professional installers provides free in-home estimates and comprehensive seasonal checks, backed by a dedication to transparency and customer education. With decades of combined experience and a focus on long-term relationships, we strive to exceed expectations through every interaction.
Services
Air Conditioning Installation
Furnace Repair
Heat Pump Maintenance
Whole House Humidifier Services
Air Cleaner Installation
Details
- Year established: 1996
Highlights and features
- Family-owned with 27+ years of local HVAC expertise
- Free in-home estimates with transparent pricing
- Professional installers certified for York systems
- A+ rating with Washington Area Better Business Bureau
- Consistently top-rated across multiple review platforms
What people say
Quick response
Honest assessment
Excellent service
Reasonable prices
Professional technicians
Services
Air Conditioning Installation
We provide professional air conditioning installation services using York Affinity line equipment with QuietDrive technology. Our certified technicians ensure proper sizing and efficient setup for optimal home comfort. Customers benefit from energy savings, reduced noise, and long-term reliability through expert installation.
Furnace Repair
Our furnace repair service addresses heating system issues with prompt diagnostics and quality parts. Technicians perform thorough inspections to identify and resolve problems efficiently. Homeowners receive honest assessments and cost-effective solutions for year-round heating reliability.
Heat Pump Maintenance
Regular heat pump maintenance ensures system efficiency and longevity. Our technicians perform comprehensive checks, cleaning components and optimizing performance. Preventative care helps avoid breakdowns while maintaining energy efficiency and manufacturer warranty validity.
Whole House Humidifier Services
We install and service whole house humidifiers to improve indoor air quality. Our experts handle fresh water and steam systems, ensuring proper humidity levels for comfort and health. Regular maintenance prevents mineral buildup and ensures consistent performance throughout heating seasons.
Air Cleaner Installation
Our air cleaner installation service enhances indoor air quality through advanced filtration systems. Technicians recommend and install solutions like AirScrubbers and UV lights to remove contaminants. Customers benefit from healthier air environments and improved HVAC system efficiency through reduced particulate buildup.
People
Robert Arnone
Owner/Technician
With over 40 years of HVAC experience, Robert leads technical operations and customer service. He personally handles complex repairs and installations while maintaining direct customer communication. His engineering background ensures technical excellence and honest assessments.
Peggy Arnone
Administrative Manager
Peggy oversees daily operations and customer service, ensuring smooth scheduling and client communication. Her organizational skills maintain efficient service delivery while upholding the company's commitment to transparency and customer satisfaction.
Questions
Do you offer emergency HVAC services?
Yes, we provide emergency service for critical heating and cooling issues with prompt response during regular business hours.
What areas do you serve?
We serve Purcellville, Leesburg, Ashburn, Herndon, and surrounding areas in Northern Virginia including Loudoun, Fairfax, and Fauquier counties.
Are your technicians certified?
All our technicians are factory-trained for York equipment and maintain ongoing education in HVAC technology and best practices.
Do you provide free estimates?
Yes, we offer free in-home estimates for all installation and replacement services with transparent pricing.
How can I maintain my HVAC system?
We recommend bi-annual maintenance visits and regular filter changes. Our technicians provide seasonal checklists for optimal system performance.
What sets you apart from other HVAC companies?
Our family-owned operation combines technical expertise with personalized service, maintaining an A+ BBB rating and consistent top reviews since 1996.
Reviews (1)
John Peterson
Dec 14, 2017
Report
I have been using Cascades for the last 17 years. Robert is extremely fair, friendly and helpful. They are quick to schedule and fix your AC. He's very honest, up front on pricing and won't gouge you on a hot day.
