Business Details
50+ Years
experience
Emergency
services
Residential HVAC Services in Redmond, WA
Overlake Heating & Air Conditioning has served Seattle's Greater Eastside since 1957, providing comprehensive residential HVAC solutions. As a locally owned, family-operated business, we specialize in gas, electric, and propane furnaces, heat pumps, air conditioners, and water heaters. Our commitment to quality craftsmanship, honesty, and integrity has earned us numerous customer service awards. With three generations of experience, we combine traditional values with modern technology to deliver superior comfort solutions. Our technicians prioritize transparency, offering upfront pricing and industry-leading warranties on installations and repairs. We serve communities including Bellevue, Bothell, Issaquah, and Redmond, ensuring fast, friendly service for every client.Our focus on preventative maintenance helps homeowners maximize system efficiency and longevity while minimizing costs. Customer satisfaction remains our highest priority, reflected in our 3-year labor warranty on furnace installations and 2-year warranty on water heater replacements. We maintain strict safety standards during all installations and follow manufacturer specifications to ensure optimal performance. Our team's expertise spans from basic repairs to complex system upgrades, supported by ongoing training and technical knowledge.
Services
Furnace Services
Heat Pump Services
Air Conditioning Services
Thermostat Services
Water Heater Services
Ductless Systems
HVAC Maintenance
Emergency Repairs
System Installations
Indoor Air Quality
Details
- Year established: 1957
Highlights and features
- Locally owned with 60+ years of Eastside HVAC experience
- Upfront pricing with no hidden charges
- Industry-leading 3-year labor warranties on installations
- Skilled technicians with no commission-based sales
- Emergency services available 24/7 including weekends
What people say
Professional installation
Competitive pricing
Timely service
Expert recommendations
No hidden charges
Services
Furnace Services
Comprehensive furnace maintenance, repair, and installation services for residential properties. Our technicians handle all brands and models with 30-day labor warranties on repairs and industry-leading 3-year warranties on new installations. We offer emergency furnace services with same-day appointments available.
Heat Pump Services
Full-service heat pump solutions including maintenance, diagnostics, and installation. Our non-commission technicians provide honest assessments and transparent pricing. We service all major brands and offer 3-year labor warranties on new installations with manufacturer parts warranties up to 12 years.
Air Conditioning Services
Professional AC maintenance, repair, and installation services for residential properties. Our skilled technicians handle all brands with upfront pricing and 30-day labor warranties. Emergency cooling services available 24/7 with same-day appointment options during regular business hours.
Water Heater Services
Complete water heater solutions including tank and tankless systems. We offer maintenance, repair, and replacement services with 30-day labor warranties on repairs and 2-year labor warranties on new installations. Our technicians service most major brands and provide free estimates.
Ductless Systems
Expert installation and service for ductless heating and cooling systems. We specialize in Mitsubishi, Bryant/Carrier, and Trane/American Standard models. Our quiet, energy-efficient systems feature SEER ratings into the 20s and HSPFs into the 13s with comprehensive maintenance support.
Questions
What HVAC services do you offer?
We provide complete residential HVAC services including furnace, heat pump, air conditioner, and water heater maintenance, repair, and installation with emergency service available 24/7.
Do you service all HVAC brands?
Yes, our technicians service all major furnace, heat pump, and air conditioning brands including Bryant, Carrier, Trane, American Standard, and Lennox.
What areas do you serve?
We serve Seattle's Greater Eastside including Bellevue, Bothell, Issaquah, Kirkland, Redmond, and surrounding communities.
Do you offer maintenance plans?
We recommend biennial maintenance for most systems with special pricing available for regular service agreements.
What warranties do you provide?
We offer 3-year labor warranties on furnace and heat pump installations, 2-year labor warranties on water heater replacements, and manufacturer parts warranties up to 12 years.
Are emergency services available?
Yes, we provide after-hours emergency HVAC services with technicians available evenings, weekends, and major holidays.
Reviews (4)
Laura Kennedy T.
Jun 30, 2022
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*Update: Company called to offer an explanation as to why they don't offer service in attic. Appreciate that effort. Discussed possible solutions and places that can give the service we need, and possibly having them update a website to help clear communication in services provided & not provided. -Came home from vacation to HVAC system that kept blowing a fuse and the air conditioner would not run. Called at 5:30pm for an appointment the next day. Informed them that HVAC in the attic was blowing a fuse and was told we'd get a call the next day.
When we didn't get a call the next day we called and were informed that they don't do attic work because it's dangerous to it's employees, a policy across the board. Certainly weather should always be considered to the health of the employees but I'm pretty sure a company could schedule around this, right? There are plenty homes in the PNW that have furnace and HVAC systems in the attic, and if your one of them skip to next provider.
When we didn't get a call the next day we called and were informed that they don't do attic work because it's dangerous to it's employees, a policy across the board. Certainly weather should always be considered to the health of the employees but I'm pretty sure a company could schedule around this, right? There are plenty homes in the PNW that have furnace and HVAC systems in the attic, and if your one of them skip to next provider.
Sam P.
May 19, 2022
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This is my second time working with Overlake Heating and AC, and it was as good as my first experience. I got an appointment within three days to get the thermostat fixed in a rental property. Clear and reasonable fee schedule which they were upfront about at the time of making the appointment. Called me 30 minutes prior to reaching the home, and were courteous and polite during their appointment. Finished the replacement quickly and didn't try to upsell anything. They're my go-to guys for anything heating/AC related!
Loho J.
May 09, 2022
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Deciding which equipment to replace can be a hard decision for new home owner like me but Robert made it fairly easy. He patiently explained to me the differences and also provided suggestions. I've had them replaced my water heater, furnace and also installed a new air conditioner. After the installation the infrared sensor was moved by accident and my garage door wouldn't shut. Robert responded in no time and sent the technician back and fixed it. Their schedule were quite booked up and I would suggest spare enough time planning ahead. I would definitely recommend this company for its competitive price and great service.
Hayman Look
May 01, 2022
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Got a code 14 on the furnace we bought from Overlake 4 years ago. Called them at 8, they came out at 12:45, fixed and running by 1:30, part was under warranty as well. FIVE ***** STARS all day long! Service: Heating system repair
