Business Details
43 Years
experience
Emergency
services
Your Trusted HVAC Partner in Austin, MN
Arens Heating and Cooling has been a trusted provider of HVAC solutions in Austin, Minnesota since 1983. As a Bryant Factory Authorized Dealer, we combine specialized technical training with adherence to Bryant's installation and service standards to deliver customized indoor comfort plans. Our team of certified technicians brings over 40 years of collective experience in heating, cooling, and ventilation systems, serving both residential and commercial clients across Southern Minnesota. We prioritize personalized service, offering 24-hour emergency support and financing options through Bryant and Wells Fargo. Our commitment to quality is demonstrated through our 100% Bryant satisfaction guarantee and our focus on proper system installation and maintenance. We maintain industry-leading expertise through continuous training and investment in advanced technologies like variable-speed HVAC systems and Puron refrigerant solutions.Our family-owned business has transitioned successfully to second-generation leadership under Alex Arens, who continues the legacy of excellence established by founders Steve and Penny Arens. We specialize in comprehensive HVAC services including furnace repair, air source heat pumps, air conditioning systems, and indoor air quality solutions. Our technicians are trained to diagnose and resolve complex system issues while emphasizing energy efficiency and cost savings for our customers. With our deep local market knowledge and dedication to exceeding comfort expectations, we remain Austin's preferred HVAC service provider.
Services
HVAC Systems
Furnace Repair
Air Conditioning
Heat Pumps
Air Quality Solutions
Details
- Year established: 1983
Highlights and features
- 40+ years of local HVAC expertise since 1983
- 24-hour emergency service available daily
- Bryant-certified technicians with specialized training
- Financing options through Bryant and Wells Fargo
- Customized system installation with 100% satisfaction guarantee
Associations and certifications
- Bryant Factory Authorized Dealer
Services
HVAC Systems
We provide comprehensive HVAC solutions including system design, installation, and maintenance for residential and commercial properties. Our Bryant-certified technicians ensure optimal performance through proper sizing and installation of heating and cooling equipment. With over 40 years of experience, we deliver energy-efficient systems that maintain comfort while reducing operating costs for Minnesota homeowners and businesses.
Furnace Repair
Our certified technicians offer prompt furnace repair services for gas and electric systems, including emergency after-hours support. We diagnose and resolve heating issues while emphasizing preventive maintenance to extend equipment lifespan. Using factory-authorized parts and procedures, we ensure safe, efficient operation of residential and commercial heating systems throughout Southern Minnesota.
Air Conditioning
We specialize in air conditioning system installation, repair, and maintenance for homes and businesses. Our Bryant-certified team ensures proper system sizing and integration with existing HVAC infrastructure. We offer energy-efficient cooling solutions with advanced features like variable-speed operation and smart thermostat compatibility to maintain comfort during Minnesota summers.
Heat Pumps
Our Bryant-certified technicians install and service air source heat pumps that provide efficient heating and cooling year-round. We offer high-efficiency models with features like variable-speed operation and extreme humidity control. These systems deliver significant energy savings while maintaining consistent indoor comfort through Minnesota's seasonal temperature extremes.
Air Quality Solutions
We provide comprehensive indoor air quality solutions including air purification systems, filtration units, and ventilation improvements. Our services address allergens, pollutants, and humidity issues for healthier living environments. Certified technicians install and maintain Bryant's advanced air quality products to ensure clean, comfortable indoor air for homes and businesses in Southern Minnesota.
People
Steve Arens
Founder
Steve Arens established the company in 1983 after a decade in the HVAC industry. He built the business on principles of technical excellence and customer satisfaction, establishing the foundation for its 40-year legacy in Southern Minnesota.
Penny Arens
Co-Founder
Penny Arens co-founded the business with Steve in 1983. She played a vital role in establishing the company's customer service standards and community-focused approach that continues under second-generation leadership.
Alex Arens
Owner/Operator
Alex Arens joined the team in 2000 and assumed full leadership in 2021. With over two decades of hands-on experience, he maintains the company's commitment to technical excellence while expanding service capabilities to meet evolving customer needs.
Questions
What HVAC services do you offer in Austin, MN?
We provide complete HVAC services including furnace repair, air conditioning installation, heat pump systems, indoor air quality solutions, and emergency HVAC repairs for residential and commercial properties.
Are you available for emergency HVAC repairs?
Yes, we offer 24-hour emergency service daily with certified technicians available to address urgent heating and cooling system failures.
Do you offer financing options for HVAC equipment?
Yes, we provide financing through Bryant and Wells Fargo for qualified buyers with approved credit to help customers upgrade their HVAC systems affordably.
What areas do you serve?
We primarily serve Austin, MN and surrounding communities in Southern Minnesota, providing HVAC services to both residential and commercial clients.
Why choose your Bryant-certified technicians?
Our Bryant Factory Authorized Dealer status ensures specialized training, access to premium equipment, and a 100% satisfaction guarantee on all installations and repairs performed to manufacturer standards.
How can I schedule HVAC service?
Call us at 507-433-5652 during business hours or contact us online for emergency service requests. We offer free estimates for new system installations.
Reviews (5)
Brooke Hamilton
Jan 28, 2022
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I was beyond satisfied with Arens Heating & Cooling. My furnace had failed, of course, in the coldest part of the winter, and I needed a solution quickly. After utilizing a different company to emergency repair the furnace to prevent the pipes from freezing, they condemned my furnace to death and stated it needed to be replaced. I started price comparing from various companies in the area, and Arens Heating and Cooling stopped me dead in my tracks.
They made me aware of the warranty options available to me by asking the appropriate questions, and after agreeing to their labor costs alone, they had the parts on the truck the next morning. My furnace was repaired in a very short period of time from point of failure to fully functioning. Unbelievable service and I would recommend them to anyone. Well done Arens Heating and Cooling!
They made me aware of the warranty options available to me by asking the appropriate questions, and after agreeing to their labor costs alone, they had the parts on the truck the next morning. My furnace was repaired in a very short period of time from point of failure to fully functioning. Unbelievable service and I would recommend them to anyone. Well done Arens Heating and Cooling!
Bryan Fisher
Jun 15, 2021
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Excellent service and timely. During the recent heatwave in June, they found time in their busy schedule to replace a 15 yr old unit that had leaked freon the last couple years. Maybe not the cheapest, but got the job done in a quality way.
Luann Poll
Feb 11, 2021
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Critical: Quality Fixed for 3 days of heat I dont see any good in that gotta reschedule for another bill with no lasting results! Service: Heating system repair
J.
Jul 25, 2020
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Originally called because the Bryant brand is rated highly for both furnace and A/C by Consumer Reports. The technician that came was very knowledgeable about my questions. I also spoke to Steve and Penny via phone and email, they were always responsive before and after the sale. After almost a year I contacted them having issues with my thermostat, they sent a technician to troubleshoot and replaced it free of charge. Arens consistently has done better work and been far more punctual for their appointments than I've experienced with past contractors. I would highly recommend Arens for purchase of new equipment or the service on your existing HVAC.
Sadie Gilson
Jan 06, 2020
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I was absolutely blown away at the service I was given. John went above, and beyond my expectations. I had never received such wonderful service before. He explained everything thoroughly, and helped me learn more than just a thing, or two about my AC unit. This is the kind of service you always hope for, but never actually expect to get. He was so kind, and polite. I know for a fact that the next time I run into an issue, Arens is the only place I'll need to call. Not only are you greeted on the phone with a friendly voice, but you're also given service that hits right out of the ballpark.