Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Roswell, GA
North Point Heating & Air Conditioning has served North Georgia since 1974, providing comprehensive HVAC solutions for residential and commercial clients in Fulton and Forsyth Counties. As a Carrier Factory Authorized Dealer, our team undergoes rigorous training to deliver expert repairs, installations, and consultations on cutting-edge heating and cooling systems. Our commitment to urgency-driven service, certified technicians, and customer-centric values has solidified our reputation as a trusted local HVAC provider.We prioritize transparent communication, upfront pricing, and long-term warranties to ensure client satisfaction. With decades of combined experience, our leadership team focuses on innovation, process improvement, and expanding access to high-quality indoor air quality solutions. Our community involvement and industry recognition reflect our dedication to excellence in every service call.
Services
Air Conditioning
Heating
Indoor Air Quality
Home Weatherization
Emergency Services
Details
- Year established: 1974
Highlights and features
- We offer 40+ years of HVAC expertise in North Georgia
- Our technicians are EPA and NATE certified
- We provide Carrier Factory Authorized equipment and training
- We guarantee 24/7 emergency service availability
- We offer industry-leading warranties on all installations
Associations and certifications
- Carrier Factory Authorized Dealer
- EPA Certified
- NATE Certified
What people say
Great service
Quick response
Treated like family
Honest technicians
Expert advice
Services
Air Conditioning
Professional air conditioning repair and maintenance services for residential and commercial properties. Our certified technicians perform comprehensive inspections, refrigerant checks, and system optimizations to ensure efficient cooling during peak summer months. We specialize in Carrier equipment diagnostics and replacement.
Heating Services
Complete heating system maintenance and emergency repair services for gas and electric furnaces. Our technicians conduct combustion analysis, vent inspections, and thermostat calibrations to maximize heating efficiency while ensuring safety compliance for homes and businesses.
Indoor Air Quality
Comprehensive indoor air quality assessments and solutions including filtration system installation, humidity control, and ventilation optimization. We address allergens, pollutants, and moisture issues to create healthier living and working environments through advanced HVAC technology.
Home Weatherization
Energy-saving home weatherization services that reduce utility costs through improved insulation, air sealing, and HVAC system optimization. Our experts identify energy leaks and implement solutions that enhance comfort while lowering monthly energy bills for Georgia homeowners.
Emergency Services
Around-the-clock emergency HVAC repair services for critical system failures. Our rapid-response team handles urgent heating and cooling issues at any hour, ensuring comfort and safety for residential clients and business continuity for commercial customers.
People
Jeff Simpson
Owner/General Manager
Founder and General Manager with 40+ years of HVAC industry experience. Certified EPA and NATE technician, Carrier equipment specialist, and community-focused leader dedicated to service excellence since 1974.
Jeremiah Talamo
Service Technician
Certified HVAC technician specializing in indoor air quality solutions. Recognized for technical expertise and customer service excellence through 15+ years of service to North Georgia residents.
Armando Rosas
Senior Technician
Master HVAC technician with specialized certifications in heat exchanger analysis and indoor air quality. Combines mechanical expertise with customer-focused service for complex system diagnostics and repairs.
David Rodriguez
Installation Manager
Certified Carrier installation expert overseeing HVAC system replacements. Ensures precision installations that maximize system efficiency and longevity while maintaining strict customer satisfaction standards.
Questions
What HVAC services do you offer in Roswell, GA?
We provide air conditioning repair, heating system maintenance, indoor air quality solutions, home weatherization, and 24/7 emergency HVAC services for residential and commercial clients.
Are your technicians certified and trained?
All our technicians are EPA and NATE certified. As a Carrier Factory Authorized Dealer, we require ongoing training to maintain technical expertise with the latest HVAC systems.
Do you offer emergency HVAC repair services?
Yes, we provide 24/7 emergency service for critical heating and cooling system failures. Our rapid-response team is available to restore comfort at any hour.
Why should I choose Carrier HVAC equipment?
Carrier is an industry leader in durability and efficiency. As a Factory Authorized Dealer, we offer exclusive product warranties and access to advanced technology that ensures long-term performance.
What areas do you service?
We primarily serve Roswell, Alpharetta, Cumming, and surrounding North Metro Atlanta areas for residential and commercial HVAC needs.
Reviews (6)
L. C.
Jun 20, 2022
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Northpoint was a great company but now they're owned by casteel. Do not use this company! their customer service is *terrible* the people are extremely rude, they don't come when they say they're going to come when they do come they don't fix anything and then reschedule another time to come out we've had somebody at our house four different times for a unit that's not even a year old and this company is too incompetent to fix it, go with a small business owner who actually cares about their customers.we need another unit replaced and we will not be using casteel
Adam Gerber
Jan 12, 2022
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Tony came to my house and I am so glad I chose to have North Point HVAC do the maintenance and services on my HVAC system! Their technician Tony was on time and very professional and took all the proper Covid safety measures and explained everything in detail to keep my system up and running! If you don't use North Point HVAC I recommend 150% that you make the switch!
Tina Matarrese
Dec 18, 2021
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I started working with Northpoint heating and air when my heat stopped working. They were great about working me into their schedule last minute. They fixed the problem, and now I'm utilizing their preventative maintenance plan to ensure my heating and air run smoothly every year! Thanks Tony for all the help! Services: Heating system repair, HVAC system maintenance
Michele Del Monaco
Nov 09, 2021
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I contacted Northpoint HVAC due to not having heat on one level of my house. They were quick to make arrangements for someone to evaluate the unit. The service tech, Dedric Garland came out late on a Saturday night - took his time to figure out what the issue was and explained what was needed in detail. Parts were ordered and another tech, Tony Kopko returned to install the parts and get the unit up and running. I found both guys to be professional, courteous and knowledgeable. Staff has always been top notch. Highly recommend Northpoint HVAC.
Anthony Gentile
Oct 17, 2021
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I have never reviewed any services before, however, felt compelled to for North Point Heating and Air because the service was incredible. Rhonda has been extremely communicative throughout the entire process, always making sure to over-communicate with everything from scheduling to invoicing etc. The service was fantastic, making sure to point out things I should be looking for for future maintenance. They will have my business as long as I remain in Atlanta.
Bill OConnor
Oct 16, 2021
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A/C unit was purchased and installed in Feb 2021 and it ran out of Freon a few weeks ago. Upon calling for service they immediately came out and diagnosed the soldering was not done correctly during installation. Once the new valve was received they came immediately and their 2 service technicians replaced the valve and soldered in properly. The two technicians, Tony and Connor, although they were new and somewhat inexperienced they properly fixed the problem with great passion and the care.
They both were superb communicators and took their time and patience to provide me with excellent customer service. I highly recommend this company mostly due to the customer service provided by Tony and Connor!
They both were superb communicators and took their time and patience to provide me with excellent customer service. I highly recommend this company mostly due to the customer service provided by Tony and Connor!
