Business Details
50+ Years
experience
Your Trusted HVAC Partner in Falls Church, VA
Since 1959, Richards Heating & Air Conditioning has been designing, installing, and servicing residential HVAC systems across the Washington Metropolitan area. Our family-owned business combines decades of experience with cutting-edge technology to deliver tailored comfort solutions for every home. As a Carrier Factory Authorized Dealer, we adhere to rigorous national standards for equipment installation, maintenance, and repair, ensuring optimal performance and longevity of your systems. Our NATE-certified technicians undergo extensive factory training, maintaining expertise in the latest HVAC innovations while upholding old-fashioned values of integrity and customer care. We serve Falls Church, Ashburn, Arlington, Rockville, Potomac, Bethesda, and surrounding areas with prompt, reliable service, backed by comprehensive Preferred Service Plans.Our commitment to quality is evidenced by six Carrier Presidents Awards and Angies List Super Service Awards, reflecting our dedication to exceeding customer expectations through honest practices and meticulous workmanship. We prioritize transparent communication, organized service delivery, and thorough system evaluations to guarantee year-round comfort and energy efficiency for homeowners. With over $3 million in insurance coverage and a fleet of mobile service units, we ensure safety, reliability, and rapid response for both routine maintenance and urgent repairs.
Services
Air Conditioning Repair
Heating Installation
Heat Pumps
Service Plans
Oil to Gas Conversion
Water Heater Replacement
Ductless HVAC
Air Quality Solutions
Furnace Repair
HVAC Maintenance
Details
- Year established: 1959
Highlights and features
- Family owned and operated since 1959
- Carrier Factory Authorized Dealer with strict quality standards
- NATE-certified technicians for expert service
- Award-winning service recognized by Angies List
- Comprehensive Preferred Service Plans for system longevity
Associations and certifications
- Carrier Factory Authorized Dealer
- Angies List Super Service Award
- NATE-certified
What people say
Wonderful technician communication
Honest and fair pricing
Expert heating issue resolution
Prompt problem correction
Professional and friendly service
Services
Air Conditioning Repair
Our NATE-certified technicians diagnose and fix cooling system issues using genuine Carrier parts, ensuring efficient operation during peak summer months. We maintain 98% same-day repair completion rates across Northern Virginia. Emergency services include refrigerant leak detection, compressor troubleshooting, and thermostat calibration for residential systems.
Heating Installation
We custom-design and install high-efficiency heating systems matched to home specifications, including proper sizing calculations and gas line compatibility assessments. Our team handles permits and inspections while maintaining clean workspaces. Customers receive personalized system walkthroughs and energy-saving usage tips during installation.
Heat Pumps
Specialized installation and maintenance of ducted and ductless heat pump systems for year-round temperature control. Our Carrier Factory Authorized technicians optimize system performance through proper refrigerant charging and airflow balancing. Services include tax credit eligibility verification and energy efficiency consultations for Virginia and Maryland homeowners.
Service Plans
Customizable maintenance agreements include bi-annual system inspections, filter replacements, and performance optimizations. Our Preferred Service Plans reduce emergency repair risks by 40% through proactive component checks. Members receive priority scheduling and discounted repair rates while maintaining equipment warranty validity.
Oil to Gas Conversion
Complete transition services from oil to natural gas heating systems, including equipment removal, gas line installation, and system integration. Our engineers perform cost-benefit analyses comparing fuel prices and efficiency gains. The process includes permits, system sizing, and coordination with utility providers across Northern Virginia jurisdictions.
People
Dick Smith
Founder
Established the company in 1959 with a commitment to quality craftsmanship and customer satisfaction. Pioneered HVAC service standards that continue guiding the family-owned business through three generations.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including air conditioning repair, heating installation, heat pump services, ductless systems, water heater replacement, and indoor air quality improvements.
Do you service both residential and commercial properties?
Our primary focus remains residential HVAC systems, though we handle select light commercial projects within our service areas in Virginia and Maryland.
Are emergency repair services available?
While we don't offer 24/7 emergency services, our prompt mobile fleet responds quickly during regular business hours for urgent HVAC issues across Northern Virginia.
What service areas do you cover?
We serve Falls Church, Ashburn, Arlington, Dulles, Reston, Herndon in Virginia, plus Rockville, Potomac, and Bethesda in Maryland.
Do you offer financing options?
Yes, we provide financing solutions for HVAC system replacements and major repairs through approved third-party providers for qualified customers.
What certifications do your technicians hold?
Our team maintains NATE certification, Carrier Factory Authorized status, and required state mechanical licenses for professional HVAC service delivery.
Reviews (6)
Nick P.
Dec 02, 2021
Report
Richard's was recommended to me and I'm very happy with their service. They were responsive and scheduled me for a replacement HVAC right away. They arrived on time and were done in a matter of hours. One of the installation guys stayed to test the system but my thermostat was not working correctly. It too needed to be replaced but that was not part of the scope of work so he didn't have one on the truck.
I called the office and they scheduled a time in the following week but not 5 min went by when i received a call from the installation manager saying that he has a thermostat and can be there in 10 min to install. He did and the unit works perfectly. After being jerked around all summer by another company these guys came to the rescue.
I called the office and they scheduled a time in the following week but not 5 min went by when i received a call from the installation manager saying that he has a thermostat and can be there in 10 min to install. He did and the unit works perfectly. After being jerked around all summer by another company these guys came to the rescue.
Colleen M.
Jun 28, 2021
Report
Big thank you to Sharpe & Richards for making us a priority this morning we got back from camping on Sunday to a house that was 83 degrees, we called night service around 4pm and was called about 8am that Sharpe would be there before 9. Great service & professionalism he had it fixed within half an hour we highly recommend Richards Heating & Air Conditioning
Jay K.
Jun 18, 2021
Report
Had an installation done by this company; basically they do it in a way that you will be chasing your tail to fix the problems in the unit and will be completely dependent on them to fix the problem. Questionable business ethics.
T. C.
Feb 21, 2021
Report
They fixed my furnace the same day (in two separate visits), but the tech wasn't friendly and clearly wanted to replace rather than repair. When he was here and performing the repair, I listened intently and heard that the furnace was running very quietly/smoothly. As soon as he left, the furnace began rattling and is making me feel nervous that the repair won't last. I won't be able to use them again.
Anita S.
Oct 30, 2020
Report
I used Richard's to replace my HVAC a few years ago. Since then, I call on them for service, and they have been exceptional. They respond quickly, do the job efficiently and price fairly. I would highly recommend them.
Patti S.
Mar 13, 2020
Report
Richards is the absolute best! From the first phone call to the completion of the job they were professional and caring! After a horrible experience with another heating and air conditioning company who didn't show up not only once but twice the prior week Richards proved to be the opposite end of the spectrum! They called to let me know the techs were on their way. While they could've installed a universal igniter it was not the exact one the furnace needed so they located one in minutes went and got it and installed it!
That is true customer service and caring! I cannot recommend them highly enough and just wish they did business in Prince George's County as this was at my parents house in Arlington County that I am cleaning out. If I could give them 10 stars I would!
That is true customer service and caring! I cannot recommend them highly enough and just wish they did business in Prince George's County as this was at my parents house in Arlington County that I am cleaning out. If I could give them 10 stars I would!
