Business Details
50+ Years
experience
Emergency
services
Expert HVAC Services in Kelso, WA
Carlson's Heating & Air Conditioning has been a family-owned and operated business since 1961, serving the HVAC needs of Kelso, Longview, and the Lower Columbia Basin. Our fourth-generation team combines decades of industry experience with NATE-certified technicians trained on the latest heating, cooling, and indoor air quality technologies. We prioritize personalized service, using state-of-the-art software for equipment diagnostics while maintaining traditional values like fair pricing and direct customer communication. Our Peace of Mind Comfort & Safety Program offers maintenance plans with repair discounts and replacement credits, ensuring long-term system efficiency.With 24/7 emergency service and a commitment to local communities, we deliver reliable solutions for residential and commercial clients. Our partnership with Daikin guarantees access to high-quality, U.S.-manufactured HVAC products. Customer testimonials highlight our promptness, technical expertise, and dedication to resolving issues efficiently. We emphasize transparency in operations, with real-time scheduling and upfront cost estimates. Our longevity reflects consistent service excellence, adapting to modern HVAC advancements while preserving core principles of integrity and customer satisfaction.
Services
Heating Repair
Cooling Installation
Indoor Air Quality
HVAC Maintenance
Emergency Service
Details
- Year established: 1961
Highlights and features
- 60 years of local HVAC experience with fourth-generation family ownership
- NATE-certified technicians trained on advanced heating and cooling systems
- 24/7 emergency service for urgent furnace or AC repairs
- Exclusive Daikin product partnerships with U.S.-manufactured equipment
- Peace of Mind Comfort & Safety Program with maintenance discounts
Associations and certifications
- NATE (North American Technician Excellence)
What people say
Incredibly professional
Prompt service
Attention to detail
Quick problem resolution
Competitive rates
Services
Heating Repair
Our NATE-certified technicians provide prompt heating system repairs for furnaces and heat pumps. With 60 years of local experience, we resolve issues like ignition failures, thermostat malfunctions, and airflow problems. Emergency repairs are available 24/7 to restore warmth during winter emergencies in Southwest Washington.
Cooling Installation
We install energy-efficient air conditioning and heat pump systems tailored to Pacific Northwest climates. Using Daikin's advanced technology, our team ensures proper sizing and zoning for optimal summer comfort. Free estimates include equipment selection guidance and financing options for residential and commercial properties.
Indoor Air Quality
Our IAQ specialists address allergens, pollutants, and humidity issues through customized solutions. Services include HEPA filter installation, UV light systems, and ventilation upgrades. We assess each home's unique needs to create healthier living environments in wildfire-prone regions.
HVAC Maintenance
Twice-yearly maintenance plans extend equipment lifespan and improve efficiency. Our Peace of Mind Program includes comprehensive inspections, lubrication, and performance testing. Members receive priority scheduling, repair discounts, and annual $50 replacement credits for long-term cost savings.
Emergency Service
Available 24 hours a day, 365 days a year, our emergency team responds rapidly to critical HVAC failures. Technicians carry common replacement parts for same-visit repairs. Priority service is guaranteed for Peace of Mind Program members during extreme weather events.
Questions
What HVAC services do you offer in Kelso?
We provide heating and cooling installation, repair, and maintenance, including emergency services, indoor air quality solutions, and Daikin product expertise.
Do you offer financing options for new systems?
Yes, we partner with Enerbank to provide financing for HVAC replacements, including heat pumps and air conditioning units.
Are your technicians certified?
All service technicians hold NATE certification, ensuring expertise with modern heating and cooling technologies.
What areas do you serve?
We serve Kelso, Longview, and surrounding communities including Kalama, Woodland, St. Helens, and Castle Rock.
Is emergency HVAC service available after hours?
Yes, our 24/7 emergency service responds to urgent heating and cooling failures year-round.
What maintenance plans do you offer?
Our Peace of Mind Comfort & Safety Program includes biannual tune-ups, repair discounts, and system replacement credits.
Reviews (6)
Aaron Palm
Apr 10, 2022
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We have never felt better about spending such an amount of money with a company. We had to replace our furnace and heat pump and after many bids and botched orders we contacted Carlson's. From the initial consult to installation and follow-up everyone from Carlson's was knowledgeable, professional and KIND. Great company, wish they had been our first call.
Kortnie Rhoads
Feb 19, 2022
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Critical: Punctuality Horrible unprofessional service. On 2 different occasions we made appointment for them to come service our system and never showed up. Called to see where the techs were at an just gave us the ring around. Will not be using them again!
Alex
Dec 26, 2021
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We bought our first home this year, being new homeowners we've never had to deal with repairs. Twice in the first two months are heating system went down. During our first cold snap this season and our first snow day (18° outside!). Both times we were able to get same day service, Andrea was VERY helpful and was able to get a tech out to us ASAP. Dimitri was our technician on both calls. He was very professional, identified the issues quickly, and explained what had happened and the measures he took to fixit and prevent it from happening again. Very happy with Carlsons heating and cooling. We will definitely be using their business for annual maintenance and future repairs.
Shonda Barros
Nov 29, 2021
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I called several places in the are and no one would help over the holiday week. Carlson's came within an hour. Dmitry was professional and diagnosed our issue. Our heat is working beautifully. Services: Install thermostat, Heating system repair
Susan Cusick
Aug 29, 2021
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Absolutely awful. Had them come out twice to find out what our A/C issue was months ago. Charged a whopping $1,000.00 just to find out what issue we had. Came up with a couple problems and they never actually helped us with a solution. Said they would send quotes since we were told we needed a brand new unit. Never sent any quotes and we still don't know what the final issue with our unit was. Will Never use these people again.
Jessika Pham
Jul 21, 2021
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Not sure what the plan itself is called exactly but we pay Carlson's a fee for two annual inspections of our HVAC system to ensure everything is working properly before the hot and cold season. Edward has been our HVAC tech for the past 3 years. I should have written a review sooner as he's always been professional, courtesy, on time and very knowledgeable. Our central air stopped working during the recent heatwave we experienced in the Pacific Northwest.
Cold air still flowed but it was obvious something was wrong. Edward came out to inspect it (hole in our a/c line) and then returned a few days later to repair it. He arrived on time and the same as he always was - fantastic. THANK YOU FOR EVERYTHING YOU DID for us!
Cold air still flowed but it was obvious something was wrong. Edward came out to inspect it (hole in our a/c line) and then returned a few days later to repair it. He arrived on time and the same as he always was - fantastic. THANK YOU FOR EVERYTHING YOU DID for us!
