Business Details
43 Years
experience
Emergency
services
Trusted HVAC & Electrical Services in Thomasville, NC
Established in 1983, Palmer's Heating & Air Conditioning has built a reputation as a trusted provider of comprehensive home comfort solutions across the High Point, Greensboro, and Winston-Salem metro area. Our team of NATE-certified technicians specializes in HVAC installation, repair, and maintenance, supported by BPI-qualified expertise in home energy audits and performance optimization. We prioritize customer well-being through advanced indoor air quality services, electrical system solutions, and customized maintenance agreements designed to enhance system longevity and efficiency.With a proven commitment to technical excellence and client satisfaction, we combine industry certifications, state-of-the-art diagnostic tools, and personalized service to address residential and commercial needs. Our licensed, bonded, and insured operations ensure compliance with safety and quality standards, while flexible financing options and military discounts reflect our dedication to accessible, value-driven solutions.
Services
HVAC Installation
Electrical Services
Indoor Air Quality
Home Performance Audits
Maintenance Agreements
Details
- Year established: 1983
Highlights and features
- We have over 40 years of experience serving the Piedmont Triad community.
- Our technicians are NATE-certified for HVAC expertise and BPI-qualified for energy audits.
- We offer 24/7 emergency service for urgent heating and cooling needs.
- We provide exclusive military discounts and flexible financing options.
- Our maintenance agreements include priority service and repair discounts.
Associations and certifications
- BPI (Building Performance Institute)
- NATE (North American Technician Excellence)
What people say
Professional and courteous
No trace of dirt
Allergy improvements
Quick call response
Answered our prayer
Services
HVAC Installation
We specialize in high-efficiency HVAC system installations including furnaces, heat pumps, and mini-split systems. Our team ensures proper equipment sizing and ductwork optimization for maximum comfort and energy savings. By partnering with leading manufacturers, we deliver durable solutions tailored to North Carolina's climate while offering financing options to make upgrades accessible.
Energy Audits
Our BPI-certified technicians conduct comprehensive energy audits using infrared cameras and blower door tests to identify air leaks and efficiency issues. We provide detailed reports with actionable recommendations for insulation upgrades, duct sealing, and equipment improvements that reduce utility costs while maintaining indoor comfort levels.
Indoor Air Quality
We address all three categories of indoor pollutants through advanced filtration, UV light purification, and humidity control systems. Our solutions target particulates, microbials, and gases from common household sources to create healthier living environments. Services include mold testing and installation of air decontamination systems that reduce allergy and respiratory risks.
Electrical Services
From troubleshooting electrical faults to complete system installations, our licensed electricians handle residential and commercial needs. We specialize in power upgrades, appliance installations, and safety repairs while maintaining compliance with local electrical codes. Emergency service ensures rapid resolution of critical system failures.
Maintenance Agreements
Our biannual maintenance plans include 18-point system inspections covering thermostats, coils, filters, motors, and refrigerant levels. Regular servicing extends equipment lifespan, improves efficiency, and includes priority scheduling plus 10% repair discounts. Preventative care helps avoid unexpected breakdowns during peak usage seasons.
Questions
What HVAC services do you offer?
We provide installation, repair, and maintenance for furnaces, heat pumps, mini-splits, and central AC systems across residential and commercial properties.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service for urgent heating and cooling system failures. Call (336) 472-8548 for immediate assistance.
Are financing options available?
Yes, we offer flexible financing plans to help customers afford necessary HVAC upgrades and system replacements.
What areas do you service?
We serve the entire Piedmont Triad including High Point, Greensboro, Winston-Salem, and surrounding communities like Thomasville and Lexington.
Do you provide indoor air quality solutions?
Yes, we install air purification systems, dehumidifiers, and filtration units to address particulates, mold, and chemical pollutants in homes and businesses.
Reviews (7)
Ed Craddock
Feb 22, 2022
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The technician only looked at our unit and within five minutes told me he would not touch the part of the unit in the crawl space of my house. He said it wasn't installed correctly. It's been that way for 23 years since the house was built. Tell me the truth, the technician was HEAVYSET and could not make it through the access door or the crawl space. Send someone capable of doing the work. Don't waste my time.
Josh Cook
Feb 17, 2022
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Critical: Professionalism, Punctuality, Quality, Responsiveness, Value Worst service I have ever had would give them a zero if I could owners are not nice at all! Would not recommend to my worst enemy! Service: Repair HVAC
Thomas Edwards
Feb 12, 2022
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Critical: Professionalism, Punctuality, Quality, Responsiveness, Value My buddy used this company for his new construction house and I had to go behind them and basically fix everything they did the owner sized the house wrong so he could pocket more money save your time and money and go with another heating and air company. Service: Installation
Ray Long
Feb 21, 2021
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I called before 8am and was told someone would be at my house between 10-12. Got a call right before 10 letting me know he was on the way. In about 15 minutes I was told AC unit back up and good to go. Thank you for your quick response. Definitely will recommend to everyone.
Daniel Stewart
Dec 23, 2020
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I believe I only called about some work. But the person I spoke with was friendly and helpful. Although I haven't actually used their services. I would recommend them just by the call I had.
Mary Hughes
Dec 19, 2020
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Doug was very friendly and explained everything to us and if I had any questions during the installation he was always there to answer any questions I had. The employees on the job were great and they were very professional. The cleaned up everything after the installation and did a great job. I would recommend this company to anyone. Thanks again Doug for a job well done.
Kevin Wilson
May 02, 2020
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This was the first time I called Palmer for an issue with my AC. I will definitely call these guys again. They said they would be out at 9am and when my wife outside to go to work at 8:10am Doug was already here. He knew what he was doing and fixed the problem quickly. Very professional. Yall have a lifetime customer, thank you.
