Business Details
47 Years
experience
Emergency
services
Your Trusted Partner for HVAC & Refrigeration Solutions
Founded in 1979, Crosstown Mechanical has built a legacy of excellence in commercial refrigeration and HVAC services. Our team of highly trained technicians delivers dependable solutions for industries ranging from grocery and food storage to healthcare and research facilities. With over 40 years of experience, we prioritize quality, integrity, and value in every project. Our 22 dedicated professionals serve 3800+ clients across 50+ industries in the Greater Minneapolis-St. Paul Metro Area. We specialize in repair, maintenance, and customized system design, ensuring operational efficiency for businesses that rely on precise temperature control.Our commitment to fair labor rates and 24/7 emergency response underscores our dedication to customer satisfaction. Licensed and insured in Minnesota, we uphold rigorous standards of professionalism and technical expertise. Our evolution from Crosstown Refrigeration to a comprehensive mechanical solutions provider reflects our adaptability and deep industry knowledge. We pride ourselves on solving complex challenges with tailored, reliable solutions. From ultra-low temperature systems to conditioned storage rooms, our work ensures uninterrupted operations for critical environments.
Services
Commercial Refrigeration Repair
Scientific Refrigeration Services
HVAC Maintenance
Conditioned Storage Rooms
Emergency System Repairs
Details
- Year established: 1979
Highlights and features
- We offer over 40 years of specialized expertise in commercial refrigeration and HVAC systems.
- Our team includes 22 licensed professionals trained for complex industrial and medical equipment.
- We serve 50+ industries including grocery, healthcare, and research facilities.
- Our 24/7 emergency service responds within an hour to critical system failures.
- We maintain fair labor rates while providing top-tier service quality and technical proficiency.
Services
Commercial Refrigeration Repair
Our licensed technicians repair and maintain commercial refrigeration systems for grocery stores, food warehouses, and industrial facilities. We specialize in ultra-low temperature cascade systems and customized storage solutions. With same-day emergency response, we minimize downtime while ensuring precise temperature control for perishable goods and critical research environments.
Scientific Refrigeration Services
We service specialized refrigeration equipment for laboratories, hospitals, and R&D facilities. Our team works with brands like Thermo Fisher Scientific and Kendro to maintain ultra-low freezers and biomedical chillers. Certified technicians ensure compliance with industry standards while optimizing system reliability for sensitive research and medical applications.
Commercial HVAC Repair
We provide comprehensive repair and maintenance for commercial HVAC systems in office buildings, restaurants, and retail spaces. Our trained professionals address heating, ventilation, and air conditioning needs, ensuring energy efficiency and occupant comfort. Emergency 24/7 support minimizes operational disruptions while extending equipment lifespan through preventive care.
Conditioned Storage Rooms
We design and install conditioned storage environments for industries requiring precise temperature and humidity control. Our solutions accommodate pharmaceutical, agricultural, and research applications. From initial consultation to system implementation, we create customized spaces that meet client-specific operational requirements while maintaining compliance with industry regulations.
Emergency System Repairs
Our on-call technicians provide rapid response for critical system failures at any time. With average arrival within an hour, we address refrigeration and HVAC emergencies to prevent inventory loss and operational shutdowns. The service includes immediate diagnostics, transparent pricing, and swift repairs using stocked vehicle inventory for common components.
People
Rick Brockberg
Dispatch
Manages technician dispatch and service coordination with over 15 years of logistics experience in mechanical service operations. Ensures timely response and resource allocation across our client portfolio.
Dave Junglen
Project Manager
Oversees project execution from initial planning to completion, ensuring adherence to timelines and specifications. Coordinates between clients and technical teams to deliver customized mechanical solutions that meet industry standards.
Rob Karels
Controller
Manages financial operations including budgeting, reporting, and compliance. With extensive accounting experience in technical service industries, he ensures fiscal responsibility while supporting business growth and client affordability initiatives.
Kati Malone
CSR/Admin
Handles client relations and administrative operations, serving as primary contact for account management. Streamlines service requests and documentation to enhance customer experience through efficient communication and process optimization.
Bryon Tang
Service Manager
Leads technical teams in delivering repair, maintenance, and installation services. Ensures quality standards through ongoing training programs and oversees service strategy implementation to maintain client system reliability and operational continuity.
Questions
What are your regular business hours?
Field service operates Monday-Friday 7:00 AM-3:00 PM. Office hours are Monday-Friday 7:00 AM-4:30 PM. Emergency services available 24/7.
What if I have an emergency after hours?
Our technicians are available 24/7, 365 days a year. Establishing your account in advance ensures faster response during emergencies.
Can new customers request services?
Yes, we welcome new partnerships. Set up your account through our Customer Management Platform for streamlined emergency service access.
Do you offer credit terms?
Yes, credit terms available for customers with established payment history through our Customer Management Platform.
How does your service management software work?
Our system organizes service requests as Jobs with real-time updates. Technicians use mobile devices to log activities and provide digital job reports with invoices.
Reviews (5)
The Thirsty Whale Bakery
Jun 09, 2022
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Jared did a great job fixing our walk in cooler! We can always count on Crosstown Mechanical when we're in a bind and need service quickly. Thanks, we appreciate you!
Ted
Apr 15, 2022
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Lightning knocked out some electronics in the furnace last fall. Dave got us up and running for winter. Thanks!
Sharon Bare
Jun 13, 2021
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All the techs called before they got here, arrived on-time, did what they said, went the extra mile to help us on a major issue and on a small thing like replacing batteries on our thermostats to ensure our hvac system didn't have to run hard. The tech's were clean in appearance! Such wonderful people to work with all the way around! We loved them so much we signed up for their Maintenance Plan & they came out the next day & got us all cleaned up! Honest, hard working, pleasant. Wouldn't go anyplace else!
Madeline Turnquist
Nov 20, 2020
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Great customer service. Got the repairs done in a timely manner, and the technician was very knowledgeable. The technician ran extra diagnostics to make sure everything was working correctly before leaving.
Ana Doval
Oct 06, 2020
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The customer service here was amazing! The project manager Dave exceeded all of my expectations. Definitely recommend cross town mechanical to others.
