Business Details
35 Years
experience
Emergency
services
Trusted HVAC Installation & Repair Services in Columbia & Bluffton
Since 1991, Northpoint Heating & Air has been your no-hassle, family-owned heating and air conditioning company serving the Midlands area. Founded by Joe Zokan and his family, our company was built on principles of respect, fair pricing, and leaving every customer's home better than we found it. We operate fully licensed and insured in South Carolina and Georgia, specializing in residential and commercial HVAC solutions since our establishment. With over 29 years of experience, we offer custom design layouts, installation, and service for all makes and models while maintaining complete control over every project phase.Our technicians receive continuous training on new products and service practices to ensure first-time fixes and proper system longevity through correct ductwork fitting, insulation, and safe wiring. Available 24/7 for emergency services, we provide free estimates and maintain our commitment to transparency with no subcontracting to unlicensed third parties.
Services
HVAC Installation
Emergency Repair
Gas Piping
Maintenance
Thermostat Replacement
Duct Sealing
Attic Insulation
Indoor Air Quality
Details
- Year established: 1991
Highlights and features
- We offer 29+ years of HVAC experience in residential and commercial systems
- We guarantee complete ductwork, insulation, and wiring quality assurance
- Our technicians receive continuous training on sophisticated HVAC equipment
- We provide 24/7 emergency service with no subcontracting to third parties
- We maintain strict quality control through direct project supervision
What people say
Professional staff
Prompt 24/7 service
Excellent installation
Trustworthy technicians
Knowledgeable repairs
Services
HVAC Installation
We provide complete HVAC system installations for residential and commercial properties. Our technicians ensure proper ductwork fitting, insulation, and electrical connections to maximize system efficiency and longevity. Every installation includes comprehensive quality checks to guarantee optimal performance through correct refrigerant charging and gas connections, meeting manufacturer specifications while maintaining safety standards.
Emergency Repair
Our emergency repair service operates 24 hours daily across Columbia and Bluffton. Certified technicians respond promptly to critical HVAC failures with fully stocked service vehicles, ensuring immediate diagnosis and repairs. We prioritize restoring comfort during extreme weather conditions while maintaining safety protocols for gas and electrical systems, minimizing downtime for residential and commercial clients.
Gas Piping
We offer complete gas piping solutions for residential and commercial applications. Our licensed technicians handle installations, replacements, and repairs for gas dryers, fireplaces, water heaters, and pool heaters. We follow strict safety protocols to ensure leak-free connections while complying with local building codes, using proper testing procedures to verify system integrity before final commissioning.
Maintenance
Our preventive maintenance programs help extend HVAC system lifespans through regular inspections and tune-ups. Technicians perform comprehensive checks of electrical components, refrigerant levels, and mechanical parts to identify potential issues before failures occur. This proactive approach improves energy efficiency, reduces repair costs, and maintains manufacturers' warranty requirements while ensuring consistent system performance.
Thermostat Replacement
We install and upgrade thermostat systems for improved temperature control and energy savings. Our technicians replace outdated thermostats with programmable or smart models that integrate with existing HVAC systems. We ensure proper calibration and system communication to optimize comfort levels while reducing energy consumption through customized scheduling and remote access capabilities.
People
Joe Zokan
President
Founder of Northpoint Heating & Air, Joe Zokan established the company in 1991 with core principles of respect, fair pricing, and exceptional customer care. He oversees operations while mentoring his sons in leadership roles.
Brent Zokan
Columbia Location Manager
Brent transitioned into leadership for the Columbia location, continuing the family commitment to personalized service with dedication to professionalism and quality workmanship since 2007.
Ryan Zokan
Bluffton Location Manager
Ryan leads the Bluffton operations since 2007, maintaining the company's founding principles while expanding service offerings to meet evolving customer needs across South Carolina.
Questions
What HVAC services do you offer?
We provide installation, repair, and maintenance for heating and cooling systems, including emergency service, gas piping, thermostat replacements, and indoor air quality solutions.
Do you offer 24-hour emergency service?
Yes, we provide 24/7 emergency HVAC repairs for urgent system failures in residential and commercial properties across our service areas.
Are you licensed and insured?
We maintain full licensing (SC M3414, GA CN210379) and insurance in both South Carolina and Georgia with a direct workforce of certified technicians.
What areas do you serve?
We serve Columbia, Bluffton, and surrounding areas in South Carolina from our two locations, with emergency services available across the region.
How long have you been in business?
Since 1991, we've provided HVAC services to the Midlands area, operating as a family-owned business for 29+ years.
Do you offer financing options?
Yes, we provide financing options for HVAC system replacements and major installations to qualified customers.
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Reviews (4)
Daniel S.
Apr 18, 2022
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They are the best! They are definitely veteran friendly and great Christian people. We will continue to use them as long as they are in business and we have a home.
R. & S. Cahill
Aug 03, 2019
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I called Northpoint because are air conditioning has been acting funny. They had someone at our house the same day! Problem fixed. Talk about great service, I highly recommend Northpoint for all of your heating and cooling needs!
Brett Hearn
Jul 20, 2019
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Family owned business that goes out of their way for your needs! They go above and beyond to make sure their customers are satisfied.
Jayson G.
Jan 02, 2018
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This company came out to fix our AC, since then our heater won't work. When I called for them to come out because we have a "warranty" they said it would cost us a minimum of $85. When I tried to explain that it worked before they "fixed" it, the gentleman became rude. Since this isn't a type of business that one uses frequently, i would suggest that you find a different company to use unless it is a last resort type of emergency.
