Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Wilmington, DE
Since 1949, Burns & McBride has been a trusted provider of heating, ventilation, air conditioning, and oil delivery services to residential customers in Delaware, Pennsylvania, and Maryland. Our commitment to quality is reflected in our rigorous employee background checks, extensive training programs, and 24/7 emergency service availability. We invest in modern equipment and facilities, including fully stocked service vans with mobile computers and advanced diagnostic tools, to ensure efficient service delivery.Our team of certified professionals services all brands of HVAC equipment and offers comprehensive maintenance plans to optimize system performance. With over $12 million in insurance coverage and a BBB A+ rating, we prioritize customer safety, satisfaction, and transparency in all our operations.
Services
HVAC Repair
Furnace Installation
Heat Pump Maintenance
Oil Delivery
Smart Thermostat Installation
Water Heater Repair
Boiler Services
Air Quality Solutions
Emergency HVAC Service
Annual Maintenance Plans
Details
- Year established: 1949
Highlights and features
- We offer 24/7 emergency HVAC service with response times under 2 hours
- Our technicians receive 80+ hours of annual training on modern equipment
- We perform comprehensive background checks on all service personnel
- We carry $12 million in insurance coverage for customer protection
- Our service vans are equipped with state-of-the-art diagnostic technology
Associations and certifications
- BBB A+ Rated
What people say
24/7 emergency service
Knowledgeable technicians
Prompt response times
Satisfaction guarantee
Professional staff
Services
HVAC Repair
Our certified technicians provide comprehensive HVAC repair services for all brands and types of heating and cooling systems. We diagnose issues with furnaces, heat pumps, boilers, and air conditioners using advanced diagnostic equipment. Our 24/7 emergency service ensures prompt resolution of system failures, with same-day service available for urgent repairs. Technicians explain all repair options before starting work to ensure informed decision-making.
Furnace Installation
We offer professional furnace installation services for residential properties, specializing in energy-efficient models that reduce operating costs. Our technicians assess home heating requirements to recommend optimal system sizing and configuration. The installation process includes proper venting, gas line connections, and thermostat integration. We provide warranties on both equipment and installation workmanship for customer peace of mind.
Smart Thermostat Installation
Our smart thermostat installation service enables homeowners to control HVAC systems remotely through mobile apps. We install Wi-Fi thermostats that learn household temperature preferences and optimize energy usage. The service includes system compatibility checks, professional installation, and customer training on app features. These devices can reduce cooling costs by up to 15% through automated scheduling and occupancy detection.
Oil Delivery
We provide reliable heating oil delivery services with advanced usage forecasting technology. Our computer modeling system predicts fuel needs based on 15+ variables including weather patterns and household consumption history. This ensures timely deliveries before fuel levels become critical. We maintain extensive insurance coverage for environmental protection during fuel transportation and delivery operations.
Annual Maintenance Plans
Our HVAC maintenance plans include regular system check-ups to ensure optimal performance and longevity. Plans feature seasonal inspections, filter replacements, and priority scheduling for repair services. Preventative maintenance helps identify potential issues before they become major problems, improving system efficiency and reducing emergency repair needs. Members receive exclusive service discounts and extended warranties.
Questions
How often should I schedule HVAC maintenance?
We recommend annual HVAC maintenance for optimal system performance and longevity.
What are signs my HVAC system needs repair?
Common signs include inconsistent temperatures, unusual noises, higher energy bills, and poor airflow.
Do you offer financing options for HVAC services?
Yes, we provide flexible financing options for repairs, replacements, and installations.
Are your technicians certified and insured?
All our technicians undergo rigorous background checks and we carry $12 million in insurance coverage.
What areas do you service?
We serve Wilmington, DE and surrounding areas in Delaware, Pennsylvania, and Maryland.
Can smart thermostats really save money?
Yes, smart thermostats can reduce cooling costs by up to 15% through automated scheduling.
Reviews (7)
Althea Ramjohn
Jun 13, 2022
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I am very pleased with the quality of service I received. The men were polite and came prepared with all the needed tools to do the job. Prior to the men coming out a supervisor came and assessed what would be needed. He took pictures and asked me where I would like the units to be placed. He stated we needed exterior walls etc. and went over with me where the installation would come in and out of the house.
I liked the idea that the client was made a part of the process. Additionally the men were timely and worked neatly bringing in their own drop cloths and coverings on their shoes. Upon completion they tested the units and explained to me how to set the temperature with a remote control to the desired temperatures and other features of the unit. I would highly recommend Burns& McBride Home Comfort to anyone.
I liked the idea that the client was made a part of the process. Additionally the men were timely and worked neatly bringing in their own drop cloths and coverings on their shoes. Upon completion they tested the units and explained to me how to set the temperature with a remote control to the desired temperatures and other features of the unit. I would highly recommend Burns& McBride Home Comfort to anyone.
Sandra Turner
Jun 09, 2022
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Bruns and Mcbride did an awesome job. I replaced my AC unit and furnace. All techs were professional, and on time. They are all very knowledgeable about the units. The techs explains everything that they did. The experience from the beginning, the service call, to sales to installation was great! They are a very pleasant, professional group of people. Very nice work!
Kathleen D. Angelo
Jun 05, 2022
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The men were extremely prompt, friendly and knowledgeable. They replaced my heating and ac systems in record time. They were very cautious with my property and before they left, they made sure everything was spotless. They also went over how to run the system. I would recommend Burns and McBride and their workers to anyone. Great job. Thanks
Thomas Hauer
Jun 04, 2022
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They responded to my emergency call on a Sunday. Ryan was professional and answered all my question. Great experience! Unfortunately the AC unit was beyond repair. Representative came on Monday and reviewed numerous options with price points. I did not feel pressured to get the highest price option. Found an option in my range and installed it Wednesday. The installation team was on time, Oscar and his crew were quick and thorough, cleaned up and spent time reviewing the completed installation with me, answering all my questions. kudos Responsive and professional!
Jaime
May 20, 2022
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I contacted Burns & McBride to provide some quotes for a new HVAC unit. They came out and provided me with three options after a thorough evaluation of my home and needs. Their sales team was NO PRESSURE. I appreciated their honest responses to my inquiries on the more expensive products offered and never felt pressured to get the more expensive option they offered. They were flexible with the installation dates.
Their installation team (Casey!) was AMAZING - friendly, clean, and did a meticulous job installing the new unit both inside and outside of my home. I am so glad I contacted this company and look forward to working with them for years to come.
Their installation team (Casey!) was AMAZING - friendly, clean, and did a meticulous job installing the new unit both inside and outside of my home. I am so glad I contacted this company and look forward to working with them for years to come.
Kenneth Fink
May 03, 2022
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Jesse from Burns and McBride was very professional and courteous. He immediately diagnosed the problem, it took longer than I expected to get the part I needed but that was the manufacturer's fault since part was covered under warranty. Once Burns and McBride received the part Jesse installed the part and spent significant time evacuating the system and recharging it with refrigerant. Very satisfied with service.
Kim Graf
Mar 31, 2022
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I can't say enough about how happy I am with my new HVAC system and water heater. Dominick and his crew did a fantastic job on the installation and walked me through everything they did at the end. Highly recommend. Additionally from the moment I had my estimate I new I was in great hands. Geoff did an awesome job explaining everything about the process of buying a new system and how and to save money with Delaware. It's been an awesome experience from the start to finish
