Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Plumbing & HVAC Solutions
Established in 1974, Melroy Plumbing & Heating, Inc. has built a reputation for delivering comprehensive plumbing, heating, cooling, and hearth product solutions to residential and commercial clients across Anne Arundel, Baltimore, Carroll, Howard Counties, and Baltimore City. With over 43 years of dedicated service, our company prioritizes quality, code compliance, and customer satisfaction. Our team of certified professionals, including Master Plumbers, Gas Fitters, and HVAC Mechanics, is trained to handle projects ranging from routine maintenance to complex installations. We guarantee defect-free labor and competitive pricing, supported by partnerships with leading manufacturers like A.O.Smith and Bradford White. Our NATE-certified technicians and BPI-certified experts ensure energy-efficient solutions tailored to client needs, while our emergency services and service agreements provide ongoing reliability. From tankless water heaters to custom hearth installations, we combine technical expertise with a commitment to community trust, maintaining a legacy of excellence through continuous training and adherence to industry standards.
Services
Plumbing Services
HVAC Installation
Hearth Products
Commercial Plumbing
Residential HVAC
Drain Cleaning
Gas Fitting
Water Heater Repair
Standby Generators
Sewer Inspection
Details
- Year established: 1974
Highlights and features
- We have over 43 years of experience in residential and commercial plumbing and HVAC.
- Our technicians are NATE-certified and BPI-certified for energy-efficient solutions.
- We offer 24/7 emergency services for urgent plumbing and heating needs.
- We are a certified A.O. Smith Warranty Representative for water heater expertise.
- Our service agreements ensure ongoing maintenance and cost-effective repairs.
Associations and certifications
- NATE Certified
- BPI Certified
Services
Plumbing Services
Melroy provides comprehensive plumbing solutions, including pipe repair, fixture installation, and drain cleaning. Our Master Plumbers handle residential and commercial needs, ensuring code compliance and durability. Services cover everything from emergency leak repairs to full-system installations.
HVAC Installation
We specialize in HVAC system design, installation, and maintenance for homes and businesses. Our NATE-certified technicians work with furnaces, heat pumps, and air conditioners, guaranteeing energy efficiency and year-round comfort tailored to client specifications.
Hearth Products
Melroy offers gas, wood, and pellet stoves, fireplaces, and inserts from top manufacturers. Our certified installers handle gas lines and chimney systems, providing free estimates and showroom consultations to help clients choose safe, efficient heating options.
Commercial Plumbing
Our commercial team manages large-scale projects, including steam systems, industrial piping, and boiler installations. With professional liability insurance and 24/7 emergency support, we ensure minimal downtime for businesses while maintaining strict safety and compliance standards.
Water Heater Repair
We repair and replace all water heater types, including tankless models. As a Bradford White and A.O. Smith representative, we offer warranty service and emergency replacements, ensuring reliable hot water supply for residential and commercial properties.
People
H. Lance Bent
Chief Operating Officer
Lance Bent oversees daily operations at Melroy, leveraging his expertise as a Master Plumber, Gas Fitter, and HVAC Mechanic. With decades of experience, he ensures technical excellence and customer satisfaction across all service lines.
Mark Bent
President
Mark Bent leads Melroy as President, combining leadership with hands-on skills as a Master Plumber and Gas Fitter. He focuses on strategic growth while maintaining the companys commitment to quality and community service.
Herbert L. Bent
Founder
Herbert L. Bent founded Melroy in 1974, transitioning from land development to plumbing and heating. His legacy of integrity and craftsmanship continues to shape the companys values and service standards.
Questions
What areas do you serve?
We serve Anne Arundel, Baltimore, Carroll, and Howard Counties, including Baltimore City.
Are your technicians certified?
Yes, our team includes NATE-certified HVAC technicians and BPI-certified energy efficiency experts.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and HVAC services for urgent needs.
Can you install tankless water heaters?
Yes, our technicians are certified to install and service all types of tankless water heaters.
Do you handle commercial projects?
Yes, we specialize in commercial plumbing, HVAC systems, and industrial piping solutions.
Are you a licensed contractor?
Yes, we are fully licensed, bonded, and insured for all plumbing and HVAC work.
Reviews (6)
Peter Schrier
Feb 23, 2022
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This company had me running up and down stairs ask me questions about other companies that have nothing to do with this this is supposed to be who Renee my tankless water heater manufacturer said they were the licensed service company for Renee but they act like they don't want to service it do not use this company four different people a half hour on hold two of them were rude
Barb P.
Mar 26, 2021
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After two visits from my home warranty company to diagnose a problem with a bathtub faucet, Melroy's Mr. Bent listened to my concerns, went the extra mile to work me into his day, leave work, pick up his truck and and fixed the problem in 15 minutes and discovered it was nothing more than a simple aerator clean out of the faucet. The two other contractors did not even touch the faucet and were recommending that the tile surround be torn apart before they could diagnose, at extra costs of over $600. THANK YOU MELROY FOR HONEST, EXCELLENT EXPERTISE AND SERVICE! Trust in a vendor is vital, and I would trust Melroy for any job, big or small.
M. Johnson
Mar 23, 2020
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YES! Don't call these folks if you need a repair! Almost destroyed my unit! Thank God for my son, who came in and cleaned up their mess! My son discover that it was only the THERMOSTAT! The guy never even looked at it! went straight to the basement fumbled around for 8 minutes and charged me 180.00.! A left me with NO HEAT WITH SNOW ON THE GROUND!
Thomas Hoenigman
Mar 26, 2017
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Mlroy provided Excellent sevice on a Class A Coach AC and heating system. He was thorough in all aspects of the repairs. He spent as much time as was required to evaluate explain and cost the project. For the excellnt price quoted he not only did the repairs but went over the whole system tracing and cleaning all connections and equipment. When he was finished he totally explained the whole system and future maintenance that was required. Note the system was NOT a simple system which I could not figure out as a retired Engineer. Thomas Hoenigman
Martha Forlenza
Feb 19, 2015
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I was disappointed to find out several years after Melroy installed a wood burning stove and chimney system, that it was not built to code. We are now going to have to do the whole thing over again and probably wont be able to use our stove this year.
Matthew Bloedorn
Jan 05, 2014
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When we bought our home the only issue that needed to be repaired was the Central Air. The Seller brought in Melroy which did just over 4 figures worth of work to the system to repair a coolant leak and gave it a clean bill of health. Two weeks after closing we were not convinced the AC was working right. I called Melroy who sent a Tech out, they charged $96 for a service call and said everything was fine.
Two weeks after that the house would not cool below 85, so we called Melroy again. They said we were low on coolant but were adamant that the system was not leaking. $200 some dollars later we had more coolant and the system was working fine again. They said if it leaked again they would have to do more extensive and expensive leak tests. 2 weeks later, the AC is not cooling again. I am calling somebody else, 3 strikes and you are out in my book. I am tired of wasting time and Money on a company that cannot fix the problem. I cannot recommend the company.
Two weeks after that the house would not cool below 85, so we called Melroy again. They said we were low on coolant but were adamant that the system was not leaking. $200 some dollars later we had more coolant and the system was working fine again. They said if it leaked again they would have to do more extensive and expensive leak tests. 2 weeks later, the AC is not cooling again. I am calling somebody else, 3 strikes and you are out in my book. I am tired of wasting time and Money on a company that cannot fix the problem. I cannot recommend the company.
