Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Western Connecticut
Norbert E Mitchell has been a cornerstone of reliable energy and HVAC services for over 80 years, built on the foundation of Norbert E. Norbert E Mitchell's post-WWII legacy. As a third-generation family business, we combine decades of operational history with a commitment to innovation and technical excellence. Our team of OSHA-certified technicians delivers specialized expertise in heating oil delivery, propane services, and precision HVAC installations, ensuring optimal system performance for residential and commercial clients.Recognized as a trusted leader in Western Connecticut and Eastern New York, we maintain industry-leading authoritativeness through our 24/7 emergency response capabilities and adherence to rigorous safety compliance standards. Our commitment to transparency manifests through clear pricing structures, no-obligation estimates, and customer-centric service plans that have earned multi-generational loyalty across decades of operation.
Services
Heating Oil Delivery
Propane Delivery
HVAC Service Plans
Furnace Installation
Boiler Repair
Gas Line Installation
Commercial Fuel Services
Tank Leasing
System Maintenance
Emergency Repairs
Details
- Year established: 1945
Highlights and features
- 24/7 local emergency response team available
- Third-generation family business with 80+ years experience
- Comprehensive service plans for HVAC systems
- OSHA-certified technicians with specialized training
- Automatic delivery system for fuel services
Associations and certifications
- OSHA
- Hazmat Certified
What people say
Seamless install
Prompt and attentive service
Impressive communication
Never disappointed
Propane cheapest in area
Services
Heating Oil Delivery
Norbert E Mitchell provides premium heating oil delivery with automatic scheduling and emergency availability. Our biodiesel blends reduce emissions while maintaining system efficiency. Professional drivers serve Western Connecticut and Eastern New York with real-time tracking and scheduled deliveries.
HVAC Maintenance
Our certified technicians offer comprehensive HVAC maintenance plans for residential and commercial properties. Services include annual tune-ups, filter replacements, and performance diagnostics to extend equipment lifespan and optimize energy efficiency across all climate control systems.
Propane Delivery
Norbert E Mitchell delivers propane to homes and businesses with customized pricing plans and automatic delivery options. Our service includes tank leasing, underground storage solutions, and emergency refills for residential heating, cooking appliances, and commercial operations.
Commercial Fuels
Specialized fuel solutions for commercial clients include diesel, gasoline, and propane autogas. Our fleet fueling programs offer cost tracking, bulk pricing, and on-site storage solutions for businesses in transportation, manufacturing, and hospitality sectors across the region.
Equipment Installation
Norbert E Mitchell installs and services top-brand HVAC systems including Energy Kinetics boilers and Bradford White water heaters. Our technicians provide full replacements, emergency repairs, and energy-efficient upgrades with manufacturer warranties and free consultations.
Questions
What services does Norbert E Mitchell provide?
Norbert E Mitchell offers heating oil and propane delivery, HVAC installations/maintenance, commercial fuel services, tank solutions, and 24/7 emergency repair assistance.
Do you service both residential and commercial clients?
Yes, we provide tailored solutions for homeowners including HVAC systems and heating fuels, while offering commercial clients specialized fuel delivery and equipment services.
What areas do you serve?
Norbert E Mitchell serves Western Connecticut including Danbury, New Milford, and New Canaan, plus Eastern New York locations from Bedford Hills to Southbury.
Are financing options available?
Yes, we offer competitive financing options for HVAC equipment installations and system upgrades to qualified customers in our service area.
Can you handle propane conversions?
Our licensed technicians specialize in complete propane conversion projects including system design, tank installation, and gas line connections for residential and commercial properties.
What emergency services are available?
Norbert E Mitchell provides 24/7 emergency service for heating system failures, fuel shortages, and equipment repairs with local technicians available year-round.
Videos
Reviews (7)
Hamilton Farias
Feb 27, 2022
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Mitchell installation team was great! The installed the oil tank in one day. They were very professional and do a great job
Tom Monahan
Feb 16, 2022
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At midnight, the temperature started to drop in our house. The temperature outside was 16 degrees. We feared frozen water pipes because of no heat. We called Mitchell oil company at 12 30 A.M. within the hour. A service technician was at our door, introduced himself as Willian, and worked on the oil burner for one and half hours. He was very professional and checked all possible causes of no heat.
Finding and fixing the problem was a great welcome considering the temperatures. I would like you to pass on our thanks to William. I have been a Mitchell customer for many years and are always very professional and considerate. William is an asset to the Mitchell company.
Finding and fixing the problem was a great welcome considering the temperatures. I would like you to pass on our thanks to William. I have been a Mitchell customer for many years and are always very professional and considerate. William is an asset to the Mitchell company.
Sara Guillemette
Jan 28, 2022
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The NE Mitchell tech who have come to the home have been 5-star. The NE Mitchell customer service rep answering the phone today only - had a short fuse. I called to request a price match w/ my neighbor in the duplex we both occupy. I'd leased in Feb. She'd leased in a Summer month. Therefore, our renewal dates do differ. I was directed: access WiFi, then log in, OR re-establish a Username, a Password then choose a plan and a price.
I asked the rep to please stay engaged and on the phone with me. The price that popped up was $5.09/gal for propane - yet it was an error. The other tenant is in a $2.09/gal rate as was I for the prior 12 months. I was asking for an extension of that rate - willing to pay in advance. There was no USPS mailed offer (I thank you for that - paper and postage savings), yet I would have chosen and email OR a text when I was welcomed to pre-pay. Please consider notifying all clients via email OR text during the Pre-pay option period.
I asked the rep to please stay engaged and on the phone with me. The price that popped up was $5.09/gal for propane - yet it was an error. The other tenant is in a $2.09/gal rate as was I for the prior 12 months. I was asking for an extension of that rate - willing to pay in advance. There was no USPS mailed offer (I thank you for that - paper and postage savings), yet I would have chosen and email OR a text when I was welcomed to pre-pay. Please consider notifying all clients via email OR text during the Pre-pay option period.
Peg Bull
Jan 25, 2022
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We're new propane users and suddenly we were out! The team came up and filled immediately. Jason came by on the night shift and turned everything on, what a pleasure. He was so helpful and friendly, thank you Peg
Jonathan Bohin
Dec 26, 2021
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Have been a customer for over 30 years. Never a bad experience. Every technician that has come to my house has been great. Always friendly and professional. Never felt they were trying to do something that didn't need to be done. And always fixed the problem. Also, their office people are great. Again, friendly and professional. Always helpful. Look forward to many more years!
Noah Assef
Aug 30, 2021
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We had an emergency with an AC unit breaking down in the middle of a heatwave. Mitchell send a technician within a couple of hours to fix it, saving us from a sticky situation. When that unit eventually had to be replaced, Mitchell did a great job quoting us a fair price and scheduling installation without delay. All in all, excellent responsiveness and service.
Arthur Prager
Aug 24, 2021
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The Mitchell team was fantastic in replacing my oil tank. They have installed and maintain my heating and air-conditioning systems over the years with professionalism, prompt service and solid advice. Much appreciated.
