Business Details
Emergency
services
Your Trusted Water Heater Experts in Seattle
Washington Water Heaters has dedicated itself to solving water heating challenges for residential and commercial clients across the Pacific Northwest. With over 30 years of hands-on experience, founders Tom Hagar and Steve Hyde combine deep technical expertise with a commitment to responsive service. As licensed plumbers actively managing daily operations, they ensure every installation and repair meets exacting standards. The company's team of certified technicians delivers solutions for tankless systems, hydronic heating, and emergency repairs, prioritizing long-term reliability over quick fixes.By maintaining flexible scheduling and transparent communication, they've built a reputation for resolving complex issues efficiently while offering competitive pricing. Their focus on customer education empowers clients to make informed decisions about system upgrades and maintenance, ensuring optimal performance across Seattle's diverse housing stock.
Services
Residential Installations
Tankless Water Heaters
Emergency Repairs
Hydronic Systems
Commercial Solutions
Maintenance Services
Highlights and features
- 30+ years of specialized water heating expertise
- Guaranteed same-day emergency service availability
- Washington State Licensed Plumbing Professionals
- Competitive pricing with no hidden fees
- Lifetime system performance consultation included
What people say
Same-day service
Competitive pricing
Knowledgeable staff
No hidden fees
Professional installations
Services
Tankless Water Heater Installation
Specialized installation of energy-efficient tankless water heaters with same-day service availability. Our technicians handle complex configurations for both residential and commercial properties. Systems include digital temperature control and low-maintenance operation for long-term cost savings.
Emergency Water Heater Repair
Urgent repair services for all water heater types with guaranteed same-day response. Our team diagnoses and resolves leaks, pressure issues, and system failures while providing transparent pricing. Emergency service includes temporary solutions when full repairs require parts ordering.
Hydronic Heating Systems
Design and maintenance of hydronic heating systems for residential and light commercial applications. Our experts optimize boiler performance and radiant floor heating configurations. Services include system balancing, component replacement, and efficiency upgrades for multi-zone installations.
Commercial Water Heating Solutions
Custom water heating solutions for commercial properties with high-demand requirements. Our team installs and services industrial-grade systems with redundancy features. Solutions include energy recovery systems and smart monitoring integration for multi-building complexes.
Preventative Maintenance Plans
Scheduled maintenance programs to extend equipment lifespan and maintain manufacturer warranties. Our technicians perform comprehensive inspections of heating elements, pressure valves, and safety systems. Plans include priority scheduling for emergency service and discounted repair rates.
People
Tom Hagar
Co-Owner & Lead Technician
With over 30 years of experience, Tom specializes in complex water heater diagnostics and system optimization. He oversees all technical operations and customer service protocols.
Steve Hyde
Co-Owner & Operations Manager
Steve manages daily operations and emergency response logistics. His expertise includes commercial system design and energy efficiency consulting for residential clients.
Questions
What water heater brands do you service?
We work with all major brands including Noritz, Rheem, and Navien. Our technicians receive ongoing manufacturer training for optimal service compatibility.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency service with guaranteed same-day response for critical water heater failures across our service area.
What areas do you serve?
We serve all of Western Washington including Seattle, Tacoma, Bellevue, Everett, and surrounding communities with same-day service availability.
How do your pricing guarantees work?
We guarantee written estimates will match or beat competitors' prices for comparable services when presented at time of service.
Can you service older water heater models?
Yes, our technicians handle systems dating back to the 1970s, providing repairs, upgrades, and retrofit solutions for legacy equipment.
What's your installation process?
After free consultation, we schedule installation within 48 hours. Our team handles permits, removes old equipment, and completes installations in one day when possible.
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Reviews (4)
Greg Lester
Jun 13, 2022
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I have needed their assistance multiple times now and it's been a great experience. They are helpful and friendly and in a situation where I thought I needed a new water heater, they sorted out the problem without having to replace the water heater. When it's time to be replaced, I know who I'm calling. I would recommend to anyone.
Rachelle Misko
May 29, 2022
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This company is amazing. Showed up on time, great communication, our Tech was Len, he was a wealth of knowledge, professional and worked every second he was here, he truly went above and beyond for us! Services: Plumbing leak repair, Plumbing leak detection, Water tank repair, Water heater repair
Colin Downey
Mar 18, 2022
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Would highly recommend Ben and Western water heater co. He worked to trouble shoot the problem far above and beyond what others have helped and prevented me from spending thousands more! Can't say enough good things about their customer service. Their prices are also cheaper than several others I received quotes from, all good things!
Adam Bronsther
Mar 15, 2022
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I had the pleasure of working with both Jeremy and Tom on a peculiar request I had about increasing gas pressure in our gas line. Tom spent the most time working with me and I found him not only professional and courteous, but also generous with his time, really making an effort to understand the nature of my request. Ultimately, after a service call to take a gas pressure reading, Tom helped me understand I didn't need to make any changes to our line. While this wasn't a large job, I certainly felt that Tom and Washington Water Heaters are a knowledgeable and customer service-oriented company I'd be happy to work with again.
