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North Star Heating & Air Conditioning North Star Heating & Air Conditioning
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Business Details
28 Years
experience
Emergency
services
Open 24/7
always available
Homeowners in West Jordan can turn to North Star Heating & Air Conditioning for comprehensive residential HVAC services backed by a longstanding local presence. Our company began serving the area in 1998 and remains a second-generation, family-owned operation. Working from our Fenchurch Road location, we dispatch technicians familiar with local neighborhoods, seasonal temperatures, and residential equipment requirements. Our commitment extends beyond repairing mechanical problems; we aim to help customers understand their systems and make appropriate financial decisions. We avoid unnecessary replacements, explain recommended work clearly, and establish pricing before beginning authorized repairs or installations.

During winter, we respond to furnace failures, diagnose heating performance problems, and install replacement furnaces when existing equipment is no longer suitable. Throughout warmer months, we restore malfunctioning air conditioners and install properly sized cooling systems for Utah homes. Our service capabilities also include heat pumps, ductless mini splits, central air units, and solutions for improving indoor air quality. Professional duct cleaning removes accumulated debris, while filtration, purification, and whole-house humidification address airborne particles and dry indoor conditions. We additionally perform household plumbing services involving leaks, fixtures, and general repairs. Financing arrangements are available to qualifying customers for HVAC investments. With 24-hour availability every day, our local team provides convenient scheduling and attentive service across West Jordan and nearby communities.
Services
AC Repair AC Installation Furnace Repair Furnace Installation HVAC Maintenance Air Duct Cleaning Heat Pump Installation
Served areas
  • Herriman, UT, USA, Riverton, UT, USA, Centerville, UT, USA, West Jordan, UT, USA, Woods Cross, UT, USA, Kearns, UT 84118, USA, South Jordan, UT, USA, Taylorsville, UT, USA, Oquirrh, UT 84081, USA, Salt Lake City, UT, USA, West Bountiful, UT, USA, Bountiful, UT 84010, USA, North Salt Lake, UT, USA, Salt Lake County, UT, USA, West Valley City, UT, USA, Edgemont Park, UT 84118, USA, West Hills, Ogden, UT 84401, USA, South Jordan Heights, South Jordan, UT 84095, USA
Details
  • Year established: 1998
  • Licensed
  • Insured
Highlights and features
  • Family-owned and operated, proudly serving West Jordan since 1998.
  • Licensed and insured professionals delivering reliable heating and cooling.
  • Fast local response from our West Jordan neighborhood office.
  • Honest diagnostics, transparent pricing, and absolutely no unnecessary upselling.
  • Comprehensive heating, cooling, air quality, and plumbing services available.
  • Flexible repair, replacement, and financing options tailored to budgets.
Payment methods
  • Cash, Checks, Debit cards, Credit cards, Financing available
Website
Services
Furnace Repair
Our technicians provide comprehensive furnace diagnostics for homeowners experiencing inconsistent heating or suspected equipment failures. We examine symptoms ranging from frequent cycling and ignition trouble to rattling noises and potentially unsafe combustion conditions. With stocked service vehicles, our team is prepared to investigate these concerns. We combine careful troubleshooting with the integrity expected from a family-owned company.
Furnace Installation
We help homeowners replace outdated or unreliable heating equipment with properly sized furnace systems. Our technicians assess household heating demands and explain differences between standard and high-efficiency models. Installation includes necessary ductwork modifications, thermostat calibration, and comprehensive safety checks. We also coordinate required permits and inspections, with most residential replacements finished in one day.
Heat Pump Installation
We provide heat pump installations designed to accommodate demanding seasonal temperature changes. Our process includes Manual J load calculations, evaluations of existing ductwork, and detailed equipment recommendations. Homeowners can compare standard, high-efficiency, and dual-fuel options before making a decision. We handle old equipment disposal, install the selected system, and perform operational checks before completion.
AC Repair
When an air conditioner stops cooling effectively, our team identifies the underlying problem and performs appropriate repairs. We service all major brands and address faulty capacitors, clogged drains, thermostat issues, and refrigerant problems. Each appointment includes a thorough inspection and a clear explanation of available solutions. We obtain your approval before proceeding with the recommended work.
AC Installation & Replacement
Our AC replacement service emphasizes accurate equipment selection, professional installation, and verified performance. We assess your home's cooling demands and help balance initial equipment costs against long-term energy efficiency. Licensed technicians complete the work using protective coverings and established safety procedures. Before departure, we confirm proper operation, explain the thermostat, and provide relevant warranty information.
Mini Split Installation
Our installation process begins with an in-home consultation to examine available space, potential indoor unit locations, and electrical requirements. We then determine suitable mini split capacity and system configuration. Precision connections and comprehensive pressure and vacuum testing form essential parts of our work. This structured approach supports efficient ductless heating and cooling with minimal installation disruption.
Air Duct Cleaning
We provide professional duct cleaning to help reduce accumulated allergens, dust, and debris throughout residential HVAC systems. Each project begins with an examination of duct conditions and preparation to protect household surfaces. Our specialized vacuums and agitation tools remove trapped material under negative pressure. We conclude by inspecting the registers and confirming that cleaning is complete.
Reviews (28)
Amanda Crabb
Nov 01, 2026 Report
Daniel was quick and efficient! Thanks for keeping us warm this winter!
Bill Pizza
Oct 30, 2026 Report
Daniel has been coming out to do our tune ups every fall and spring and has done an amazing job. I recommend him and North Star for your HVAC needs !
Kim Clayson
Oct 24, 2026 Report
Daniel is so great and has serviced our HVAC for years.
Kevin Huynh
Oct 23, 2026 Report
Daniel was great, very helpful! He did a tune up and shared his knowledge.
Matthew Lloyd
Sep 22, 2026 Report
Great service! I’ve already recommended them to friends and they were equally impressed.
Alex Westover
Aug 02, 2026 Report
Not only did NorthStar give us the lowest price on our AC installation, they've also done our tune ups ever since. And even more amazing: our AC just went out in a heatwave, I called at 4am (expecting a business voicemail or some kind of automated scheduling AI) and a real person answered and got me on the schedule same-day! They have earned our AC business forever!
Amy Roberds
Mar 21, 2026 Report
I have worked with North Star twice in the past year. Both times the techs have been on time, professional and honest. The work has been done well and they clean up after themselves. Daniel, Richard and Eduardo have all helped at my house and kept me informed every step of the way.
Staci Wittwer
Feb 15, 2026 Report
I was having issues with my furnace and called to get someone to take a look at it for me. I spoke with Judd who was friendly and personable. He connected me with the right folks to get my furnace back up and running. Thanks North Star!
Mya Vaz
Dec 23, 2025 Report
Capone did an amazing job with my duct cleaning. He was on time, professional, and extremely thorough. He explained everything he was doing and made sure the system was cleaned properly from start to finish. I could immediately tell a difference in air quality after he was done. Super knowledgeable and took great care of my home. I highly recommend Capone.
Sadik Delmo
Dec 23, 2025 Report
Richard came out and did duct cleaning. He came by quick and his work was fast and left no mess behind. I would recommend this type of work from North Star to anyone for anything.
Tyler Davis
Dec 10, 2025 Report
Kel is awesome! Hands down the best service I’ve ever had with anything HVAC. They are extremely professional and have such fast response time!
Chase Sullivan
Dec 09, 2025 Report
North Star was good to deal with. EJ the tech came and fixed are furnace. He replaced a motor and cleaned the furnace in just a couple of hours. I will use North Star again. Thanks.
Wren Writer
Dec 08, 2025 Report
Ben was very professional. He has a very pleasant demeanor and I enjoyed chatting with him. He left his work area clean and showed great care during his time in our home. I highly recommend requesting Ben as your installer. We will definitely be using North Star from now on because of this experience
Joseph Ziebarth
Dec 08, 2025 Report
Daniel's been out for furnace service several times over the years and has always done a great job. Friendly and helpful service!
Jerry Hughes
Dec 06, 2025 Report
We needed an upgrade on our system and needed to replace the furnace due to cracks on the heat exchanger. Ben came out and got it all done in a day with his helper. Great communication and education throughout the process! I've referred Northstar several times now and never worry about having to apologize. They do solid work!
Jen B.
Dec 01, 2025 Report
Ben was extremely friendly and took the time to explain everything clearly so I could understand why the repairs were necessary. I will definitely be a repeat customer.
Kimberlee Reese
Oct 04, 2025 Report
This is the second time I have used this company to help my mom. They are always very professional and courteous. And best of all they are fairly priced. This is the only company I will ever use.
Peter O'Brien
Aug 22, 2025 Report
North Star Heating and Air are our go-to guys! Daniel, Jesse, Anthony are all amazing. We had an AC replacement earlier last year and this last weekend we had a furnace replacement. Daniel came out over the weekend to check it out, just 9am Monday Jesse was here with our replacement furnace. Highly highly recommend their services!

Friendly, efficient, and spot on every time I call them!
B. B.
Aug 09, 2025 Report
Super fast service! Called at 8:00 am and was scheduled for same day. Dylan and Daniel came out. They arrive in the middle of the appointment window. They took the time to explain my system issues and took care of scheduling a duct cleaning for my 10 out of 10. Be far the best experience I have had with a HVAC company.
Sheyeanne P.
Jun 12, 2025 Report
I needed to have my swamp cooler replaced After calling several places and being told ‘we don’t do swamp coolers’ I had one company come and give me an estimate which was ridiculously high. North Star Heating and Air Conditioning returned my call and quoted me a very reasonable price for both the install and cooler. I was able to schedule within two days. No upselling or questioning. Very RESPECTFUL and MINDFUL North Star Heating & Air Conditioning is THE company you want to call for HONEST and RELIABLE service. The receptionist, technicians, and even the guy who came to upgrade the motor for us have all been PROFESSIONAL and FRIENDLY. I am beyond pleased with Angela, Jose, Anthony, and Mark. High quality people and a high quality company. Thank you North Star Heating and Air Conditioning!
Craig Sorenson
May 21, 2025 Report
Ben installed a new AC in our home today. He is extremely knowledgeable, hard working and most professional. He took the time to patiently walk me through and explain the complexity of the AC unit. I particularly enjoyed his pleasant personality. I highly recommend Ben. 5 plus stars
Boyd Imai
Sep 20, 2024 Report
Ben was exceptionally efficient and friendly. There was no nonsense in removing an old furnace and installing a new one and the work was completed in a few hours. It’s clearly evident that Ben is a skilled and professional technician.
Eric Lawrence
Jun 09, 2024 Report
Highly recommend. I've used North Star twice in about 5 years. Both times were great. Dylan came and was extremely knowledgeable and transparent about what the issues were. Very clear on my options and pricing. Good company starts with great employees! ???????? …
Cindi Kranek
May 01, 2024 Report
Fast and efficient! Had another company promise to come out to repair our broken ac on a Friday only to cancel around noon. I was sure we’d have to wait until Monday, but North Star was able to squeeze us in and had a tech, Dylan, out within a few hours.
Dylan was great to explain everything he was doing, was clear on what the repair options were and made sure the air was blowing cold before leaving- what a relief!! Dylan was very professional.
I will definitely request North Star again and ask for Dylan.
Kellie Wright
Apr 05, 2024 Report
North Star is a wonderful local company. They have taken care of us since our installation a couple of years ago. Dylan N. Was friendly and knowledgeable. He made sure I understood what maintenance I needed to do on my furnace.
Doug Mackay
Oct 14, 2022 Report
The guys at North Star are top notch. My AC went out during one of the hottest weeks of the summer and they were quick to respond. I’ve been needing to update my system for a while now and they were fair, hard working, professional, and honest with installing my AC unit and Furnace. That’s about all you can ask for in a company. I highly recommend these guys for your HVAC needs.
Paul Kelsch
Aug 27, 2021 Report
These guys are the best and I have had this running non-stop for months without issues of any kind! Quick and clean install with a tip top of the line AC! Best investment I made this year and will continue to brag about it!
Marina O.
Jul 14, 2020 Report
I have been meaning to write this review for ages. I can honestly say these guys are best. We’ve bought a few homes and used so many different heating companies. But I have to say Northstar is beyond the best company we’ve ever used. From the moment you call and speak to Angela, to meeting with the repair guys, Anthony and George to only mention a few. Their customer service is exceptional. They have been so honest and fair with us and are so impressed.
Thank you for everything Northstar.