Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC, Plumbing & Electrical Experts in Portland & Dallas, OR
For nearly a century, Sunset Heating & Cooling has remained a trusted fixture in the Portland area, serving the community since 1922. Our unwavering commitment revolves around delivering exceptional customer service and top-tier comfort solutions tailored to your preferences. Our team of extensively trained technicians embodies a fusion of professionalism and approachability, always willing to go the extra mile to exceed your expectations. We uphold a transparent, fixed-rate pricing model and leave your home in pristine condition, just as we found it.Our expertise encompasses a wide range of services, including dependable heating, furnace, air conditioning, ductless systems, and water heater solutions, alongside comprehensive electrical services. Whether you require repairs, replacements, or routine maintenance, our skilled professionals possess the expertise to handle it all. Contact us today for all your heating, cooling, and electrical needs!
Services
Furnace Repair
AC Installation
Plumbing Services
Electrical Repairs
Heat Pump Maintenance
Water Heater Replacement
Sewer Line Repair
Drain Cleaning
Generator Installation
Indoor Air Quality
Served areas
- Portland, Oregon City, Tualatin, Tigard, Beaverton, Lake Oswego, Gresham
Details
- Year established: 1922
- Licensed
- Insured
Highlights and features
- We offer 100+ years of combined experience in HVAC and plumbing services.
- Our team is A+ rated by the Better Business Bureau for customer service.
- We provide lifetime limited warranties on all heating and cooling installations.
- We guarantee no surprise pricing with upfront, flat-rate quotes.
- Our technicians are licensed, bonded, and insured for your safety.
Associations and certifications
- Better Business Bureau (BBB)
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
What people say
Friendly, efficient, helpful
Great customer service
Knowledgeable, personable
No trace of their being here
Highly recommend his service
Services
Furnace Repair
Our furnace repair service addresses all heating system issues, from minor malfunctions to complete breakdowns. With certified technicians and prompt response times, we ensure your home stays warm during winter. We service all makes and models, offering transparent diagnostics and long-term solutions.
AC Installation
We specialize in AC installation for residential and commercial properties, offering energy-efficient systems from trusted brands like Daikin and Ruud. Our team ensures proper sizing, seamless installation, and performance guarantees to keep your space comfortable year-round.
Plumbing Services
From leak detection to sewer line replacement, our plumbing services cover residential and commercial needs. We use advanced techniques like hydro jetting and pipe lining to minimize disruption while delivering durable, code-compliant solutions for all plumbing systems.
Electrical Repairs
Our electrical repair services address safety hazards, panel upgrades, and system malfunctions. Licensed electricians handle residential and commercial projects, ensuring compliance with local codes and providing reliable solutions for lighting, outlets, and whole-home electrical systems.
Generator Installation
We install home standby generators to protect against power outages, ensuring continuous operation of HVAC systems, appliances, and critical electronics. Our solutions include tailored system selection, professional installation, and maintenance plans for uninterrupted reliability.
Questions
What areas do you serve?
We serve Portland, Dallas, and surrounding areas in Oregon, including Beaverton, Clackamas, Gresham, and Tualatin.
Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC and plumbing services for urgent repairs.
Are financing options available?
Yes, we offer flexible financing through Service Finance for qualifying customers.
What warranties do you provide?
We offer a lifetime limited warranty on all heating and cooling installations, along with manufacturer warranties.
How can I schedule an appointment?
Call us at 503-500-5866 or book online through our website for same-day or scheduled service.
Are your technicians licensed and insured?
Yes, all our technicians are licensed, bonded, and insured for your safety and peace of mind.
Reviews (30)
Hope Lasseter
Oct 24, 2023
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Jaime was very knowledgeable and friendly. He explained everything in easy to understand language. I hope he services our home next time we need a technician. Service:HVAC system maintenance
Judith Gritters
Oct 21, 2023
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Thomas was a wonderful help. He had to find a difficult part, he then got our furnace working the next day. We are so grateful. We are also happy to find Sunset Heating. We recommend them to everyone.
Emily Cargill
Oct 11, 2023
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We were very impressed with the level of service Sunset recently provided us for furnace maintenance and an issue with our heating. After setting up an appointment over the phone with Mary, who was very kind and quick in setting everything up, Noah arrived within a few hours. He was friendly, answered all our first-time homeowner questions, and did a thorough job checking out our furnace and diagnosing an issue with the thermostat.
He provided us a few different replacement options with different price points and was honest about the pros/cons of each of them. The price of the maintenance was waived since we purchased a new thermostat, so we really appreciate that value of service. We would definitely use Sunset again for future maintenance and HVAC needs!
He provided us a few different replacement options with different price points and was honest about the pros/cons of each of them. The price of the maintenance was waived since we purchased a new thermostat, so we really appreciate that value of service. We would definitely use Sunset again for future maintenance and HVAC needs!
Catherine Gamble
Oct 01, 2023
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Eric was fantastic - personable, thorough, he didn't rush or seem in a hurry. He answered all my questions and made you feel there were no stupid questions. He even tried to get me a better deal if I combined work (and succeeded). He explained my systems in detail, which are new to me since I'm from Southern California. Highly recommend him and if the company is as good as he is then I'd recommend them too!
Lauren Eastwick
Oct 01, 2023
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We called Sunset this morning to come take a look at a smoking electrical switch we found in our house. They were able to send out Bailey Rotan within a few hours of us calling and she was able to address the problem and fix it for us quickly. She was great! We really appreciate the prompt response to our electrical concern and will 100% make sure to call Sunset if we find ourselves needing electrical work in the future. Thank you!
Julie Mainwaring
Sep 24, 2023
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Evy was thorough, professional, and super nice. He removed years of dog hair and spider webs from my vents. I'm very happy with the service he provided. Thank you Evy!
Scott Cromer
Sep 12, 2023
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We had a few problems after the AC was installed. Sunset couldn't have handled it better. Never charged us, sent as many people as it took. And in the end, a really smart fella named Cody spent two days at our house creating a whole new pathway for the AC. Really, really impressed by their customer commitment. And be sure to ask for Cody.he's as good as it gets.
Traci LaClaire
Sep 10, 2023
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Eric Eccles was our technician and he was extremely thorough as well as helpful throughout the check-up on our furnace. He was friendly, educated, and experienced which helped me understand more about the furnace and what we need to do as homeowners to take care of the system in between visits. Thank you Eric! Service:Heating system maintenance
Shawn Rogers
Sep 05, 2023
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Sunset Heating & Cooling has some amazing employees working for them. Justin and Romero installed our new furnace and Heat Pump. You couldn't find two better people to do the work! Then, AJ did the electrical. Solid and professional with such care for the home owner. From Aubrie in the main office to the gang out in the field, SH&C has some truly solid people.
Lorie A. C.
Aug 17, 2023
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Ryan and Bryce at Sunset Heating quickly diagnosed and fixed a problem with my Sunset installed AC. They were professional and competent and friendly. I have had some problems with this company in the past, but they are upping their game for the better and I feel more confident in using them now.
Chris Jones
Aug 05, 2023
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Aside from one communication error early on in the process everything was great. The representatives who I spoke to on the phone were very pleasant. The technician, Matt, was here when he said he would be, and was very professional. Most importantly, he got our A/C up and running again. Services:HVAC system repair, HVAC system maintenance
Jannett Wilson
Aug 05, 2023
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Noah did a great job with our repair estimate. They were really backed up, so, like others, my original appointment kept getting moved out hours, then days, then a week. But they had a cancellation today and were able to work me in, and Noah showed up right when he said he would, discussed the problem, consulted with his colleagues, and got me the repair estimate right away. He even cheerfully tolerated my too crazy dog jumping all over him! (The dog gets only two stars for her behavior, but Noah gets five!)
Cynthia Fowler
Aug 02, 2023
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Had AC installed and the whole experience was excellent. Great communication, on time for installation and professional. Justin was easy to work with, considerate and helpful. He explained my new equipment and did what he said he would. I would highly recommend Sunset Heating and Cooling.
David Ching
Aug 01, 2023
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After numerous phone calls out to multiple businesses, Sunset was able to come out same day to diagnose and fix my ac unit. Luckily it was just a capacitor burnt out and a quick fix. The tech spent maybe 30-45 minutes and was done. Thank you for the great responsiveness. Service:HVAC system repair
Eric-James Truelove
Jul 24, 2023
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My first experience with Sunset. Very comfortable having Samuel work on our AC issue. Professional, thorough and knowledgeable. Definitely going to schedule routine maintenance with this company moving forward.
Sue M.
Jul 23, 2023
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Sunset was able to fit me in next day as my AC just quit and was 87* inside my house. Shavon arrived in the time frame given and was wonderful, honest, spent extra time to find the exact problem and advocated for the next portion of service I needed the next day instead of the next week. Julian and Jake arrived on time with an upgraded unit. They were both very friendly, knowlegeable, efficient and within hours a whole new ac sytem, reconfigured the filter box and coil unit, installed an updated fuse box and thermostat.
And they loved on my big dogs; Wonderful field staff all the way around- this is great customer service that you cant find anymore! Thank you to all that were involved. Ishmael and Julian arrived on time and were so friendly efficient! Changed my filter, answered all my questions- i think it took them longer to drive from Portland in am traffic than it took them to complete the job!
And they loved on my big dogs; Wonderful field staff all the way around- this is great customer service that you cant find anymore! Thank you to all that were involved. Ishmael and Julian arrived on time and were so friendly efficient! Changed my filter, answered all my questions- i think it took them longer to drive from Portland in am traffic than it took them to complete the job!
Bill Harrah
Jul 22, 2023
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Landon was as personable as he was professional and competent. He used a logical, step by step diagnostic method that identified my problem in less than 30 minutes. He changed out the failed part and I was good to go. Best HVAC repair experience I've ever had. Services:HVAC system repair, A/C system repair
David D.
Jul 16, 2023
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We had a new Goodman air conditioning system installed and were very pleased with the work of John and Kai. They arrived promptly on the scheduled day and worked hard all day. Both were friendly and professional. The new system is terrific and so much quieter than our old 23-year-old system, both on the inside and the outside.
Victor H.
Jul 14, 2023
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I called Sunset Heating and Cooling yesterday morning regarding my A/C not cooling enough. The technician arrived sometime after 1PM and by 2PM, the house was starting to cool down. Last summer I had called another company regarding my A/C unit and all the person did was to say "the unit is low in feron" and "need a new coil" without ever researching the problem. I will use Sunset Heating and Cooling again.
Dana Buttler
Jul 12, 2023
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My technician Matt provided outstanding support. He explained every step of the process as he diagnosed my AC problem. He explained all my options - and we discussed both positive and negative aspects of each of my choices. There was no pressure. He showed respect for me as a customer and I felt he gave me a full and comprehensive assessment of my AC situation. They installed my furnace last year and had the same experience this time around. I highly recommend this company, their service, and their technicians.
Susan Hebb
Jul 11, 2023
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Eric did a great job! He was on time, knowledgeable, and thorough. He tuned up my a/c, inspected my furnace, and explained the process as he worked. He answered my questions and since my system is old, gave me information and options on future replacement. Thank you!
Timothy Blank
Jul 10, 2023
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Very knowledgeable about the diagnostics on our AC unit. Described everything very clearly. Great installation team and customer service. They were able to help us troubleshoot some questions concerning our warranty and sorted out a 2. Appointment fix to our AC system. Overall a good customer service experience Services:HVAC system repair, HVAC system maintenance
Rhonda Jacobsen
Jul 07, 2023
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Nathan was great! Very knowledgeable, professional, amiable & didn't try to sell me the top of the line expensive heat pump. I told him my situation & he suggested one that fit my plan & budget. I love the 10 months, zero interest or payments. The technicians will be here on Monday to install it, just in time to have it running before the heat wave.
Lyle Vandestreek
Jun 25, 2023
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The technicians informed me of their impending arrival and they showed up on schedule. They were professional and friendly. After locating the old units, they went directly to work removing them. Justin answered our questions thoroughly and pleasantly. Upon completion of installing the new HVAC system, we were informed of what to expect upon each test of the system. We were also informed of who to call should there be any questions or problems. They respected us, our property, and cleaned up all the debris. Both technicians are a credit to Sunset Heating and Cooling.
Cary Weischadle
Jun 14, 2023
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Jake Miller is a very skilled technician. He was able to diagnose and correct my issue quickly and efficiently. Kudos to Jake for his professionalism and for being a standout at his company. Thanks Jake! Services:Heating system installation, Heating system maintenance, HVAC duct & vent cleaning
Jennifer Avery
Jun 14, 2023
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I love that Sunset keeps me on track with maintenance of my heating and cooling systems. Jake was especially helpful and efficient installing my new furnace and thermostat today. Austin was also very professional, helping us diagnose the problems with our old one and recommending an appropriate unit for our needs. Services:HVAC system repair, HVAC system maintenance
Linda L. Greene
Jun 02, 2023
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I needed to upgrade an outlet from a 15 amp to a 20 amp to be able to plug in my new spa. Aaron arrived promptly assessed the situation and gave me two choices as to how to proceed with the job. He was wonderful at educating me as to what the choices were, I had another company also giving me a bid for the same job and they came up twice as expensive as Sunset so I highly recommend Sunset heating and cooling. as well as Aaron Bishop he is top notch. Thank you Aaron!
Dave Schulherr
Jun 02, 2023
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Eric came by to diagnose why our heat pump was not working. He checked all parts of the system and explained our options as far as repair versus replacement. While the news was not good Eric did an excellent job of getting us the information and taking the time to answer all our questions.
Fred & Karen Martin
Jun 01, 2023
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Mike O. from Sunset arrived on time and very quickly and professionally resolved a problem of air distribution in our condo unit. Mike was part of the original install team and his expertise and friendly manner is greatly appreciated. He is truly a five star employee and we wouldn't hesitate to call Sunset and ask for his excellent service and knowledge again.
David Bowen
May 20, 2023
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Extremely happy with the professionalism and attitude of John and Kai. Very impressive young men. The overall experience with the company has exceeded our expectations. It started with a phone call to Robert who really started my comfort level with Sunset. I had already paid for an estimate; but I didn't feel comfortable with that experience. Robert created an appointment the day after I called and Matt was the tech that diagnosed our issue. He sold us on himself. He was authentic. John and Kai completed the install and we couldn't be happier with them. Great team effort. Thank you all