Business Details
19 Years
experience
Emergency
services
Save energy and money with an efficient HVAC system.
Superior Comfort Heating & Cooling has been a trusted HVAC and plumbing services provider in Flat Rock and Downriver Michigan communities since 2007. Our EPA-certified technicians combine decades of collective experience with ongoing education to deliver cutting-edge solutions for heating, cooling, and plumbing systems. We prioritize customer comfort through transparent communication, honest assessments, and 24/7 emergency support. Our team's expertise spans AC repair, furnace installation, water heater maintenance, and indoor air quality solutions, backed by industry-leading warranties on Rheem products. We maintain rigorous quality standards through regular equipment updates, process improvements, and a commitment to treating every customer's property with the same care we would our own. Our family-owned business fosters community relationships through local involvement and personalized service that extends beyond project completion.
Services
AC Repair
Furnace Installation
Water Heater Repair
Drain Cleaning
Heat Pump Replacement
Indoor Air Quality
Generator Services
Plumbing Maintenance
Duct Cleaning
Thermostat Installation
Details
- Year established: 2007
Highlights and features
- 24/7 emergency service with same-day appointments available
- EPA-certified technicians with ongoing industry education
- 0% interest financing options for qualifying equipment
- Locally owned with 17+ years serving Downriver Michigan
- Comprehensive 21-point maintenance check included
What people say
Same-day service
Professional technicians
Clear explanations
Lasting repairs
Competitive pricing
Services
AC Repair
Our certified technicians provide comprehensive air conditioning repair services for all major brands. Using advanced diagnostic tools, we identify issues like refrigerant leaks, compressor failures, and electrical problems to restore cooling efficiency. Emergency repairs available 24/7 with upfront pricing and manufacturer-backed warranties on replacement parts.
Furnace Installation
We specialize in energy-efficient furnace installations with Rheem products featuring up to 98% AFUE ratings. Our NATE-certified technicians complete standard replacements in 8 hours or less, including proper venting, gas line checks, and thermostat integration. All installations include a 10-year parts warranty and performance guarantee.
Plumbing Services
From leak detection to water heater replacement, our licensed plumbers handle residential plumbing needs. Services include drain cleaning with hydro-jetting, tankless water heater installation, and slab leak repair using minimally invasive techniques. We maintain same-day service availability for emergency plumbing situations like burst pipes.
Indoor Air Quality
We improve home air quality through professional installation of whole-house air purifiers, humidity control systems, and ventilation solutions. Our technicians perform comprehensive IAQ assessments to address allergens, mold spores, and VOCs, with options for smart thermostat integration and annual maintenance plans.
Generator Services
We offer whole-house generator sales, installation, and maintenance with automatic transfer switches. Our technicians program systems for seamless power transitions during outages and provide annual maintenance checks. Financing options available for standby generator installations with lifetime service agreements.
People
Scott Little
Owner/CEO
Founded the company at 22 with a vision for excellence. Leads with 20+ years HVAC experience, emphasizing integrity and community involvement. Grew from solo operation to 25+ employee team serving Southeast Michigan.
Gavin R.
Technician
Certified HVAC specialist with 8 years' experience. Recognized for thorough diagnostics and clear customer communication. Completes 150+ service calls monthly while maintaining 5-star review ratings.
Ricky O.
Plumber
Licensed master plumber handling complex residential installations. Expert in tankless water heater systems and emergency leak repairs. Maintains same-day service completion rate above 95%.
Ken M.
Service Manager
Coordinates 50+ daily service appointments with 98% on-time arrival rate. Oversees technician training programs and quality control processes. Holds 15-year tenure with company promotions from apprentice to management.
Emily R.
Marketing Director
Manages digital presence that generates 40% new customer leads. Developed community outreach programs increasing local brand recognition. Holds HVAC industry marketing award for customer education campaigns.
Questions
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency HVAC and plumbing services with same-day appointment availability for urgent situations.
What financing options are available?
We offer 0% interest financing for 36 months on qualifying equipment through Synchrony Bank with approved credit.
Are technicians certified?
All technicians hold EPA Section 608 certifications with many achieving NATE HVAC excellence credentials through ongoing training.
Do you service older systems?
Yes, we repair all brands and models including systems over 15 years old, though may recommend replacement for frequent repair needs.
What areas do you serve?
We serve all Downriver Michigan communities including Flat Rock, Allen Park, Taylor, and surrounding Wayne County areas.
Do you offer maintenance plans?
Yes, our Comfort Club includes twice-yearly system checkups, priority scheduling, and 15% discount on repairs for HVAC systems.
Videos
Reviews (15)
David L.
Sep 03, 2024
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Superior came out and installed a new furnace with zone controls and central air unit. Rudy and Gavin did a great job. Worked tirelessly for 2 days sunup to sundown to make sure the job was done right. They explained how to use everything and made sure we were comfortable and had all of our questions answered prior to leaving each day. Superior using only the best materials and at a fair price. Their communication is 2nd to none. Texts, phone calls, emails, face to face. 100% top notch. Definitely would recommend them to anyone needing Heating/Cooling work done.
L. L.
Jul 09, 2022
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We replaced our old AC and furnace last year with Superior. We had comparison shopped and chose Superior for their reputation and the services and choices they offer, as well as comparable pricing. Tony came to our home to inspect what we had, to explain different options with pros/cons of all choices. Their team of Justin and Donald and another technician were prompt, professional, courteous, and left no mess behind.
We were very surprised they could do the furnace and AC all in one day. It's been almost a year and we are very happy we chose Superior. Shortly after this work was done, we needed a gas line opened for a new gas stove and they were also able to do this for us. This is a great company to work with. We highly recommend them.
We were very surprised they could do the furnace and AC all in one day. It's been almost a year and we are very happy we chose Superior. Shortly after this work was done, we needed a gas line opened for a new gas stove and they were also able to do this for us. This is a great company to work with. We highly recommend them.
Mike P.
Jul 04, 2022
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Justin and Miciah from Superior Heating and Cooling in Flat Rock were very professional. Work was done fast and without a big mess. Mom 's how cool the house is now. Thanks guys!
Sandra Kurtyka
Jun 12, 2022
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We are pleased with the installation of our furnace and a/c by Superior Comfort Heating and Cooling. Tyler and Miciah performed excellent and professional work. On time, very knowledgeable, clean up and very pleasant gentleman all around. Would recommend them highly. Job well done. Service: Heating system installation
Ryan F.
Jun 09, 2022
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Nice clean install by Justin & Rudy. Couldn't have been more professional. Happy in Allen Park! having hot water again! Service: Heating system installation
J. Poo'Re
May 26, 2022
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1st, Id like to say is what and Incredible experience I had with Superior Heating and Cooling. Called and the Lady that answered was so nice. She sent out Greg to check my older ac unit. My old system failed and Greg gave me an estimate that was lower than previous quotes. I Jumped on the estimate, had a furnace in with the quote cause my unit was over 20 yrs old. 2 days later, ETHAN, DONALD AND ZACH came to install my new Rhem system.
They worked all day long, and didnt see take any breaks or lunch. They worked as a team and it was quite nice to see that these days. they were friendly and very knowledgeable of their skills. After completion of install, they explained and taught me all components of my new system. They did not leave till I understood everything about the unit. I bought them pizza for staying focused on this job. My opinion is they are a "VALUABLE ASSET" to Superior Comfort.
They worked all day long, and didnt see take any breaks or lunch. They worked as a team and it was quite nice to see that these days. they were friendly and very knowledgeable of their skills. After completion of install, they explained and taught me all components of my new system. They did not leave till I understood everything about the unit. I bought them pizza for staying focused on this job. My opinion is they are a "VALUABLE ASSET" to Superior Comfort.
Thomas Saville
May 24, 2022
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We are Extremely Pleased with the Quality of the products and Workmanship! Justin and his crew were very Professional and Curtious. The install and pipeline runs were Excellent. I would Recommend them for any job needed. The AC unit and Tankless Hot water system are Great. Service: Install AC
Lily Paciorkowski
May 02, 2022
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Greg initially came out after hours when our furnace went out. He was prompt and didn't charge an arm and leg. He fixed the furnace but eventually we bought a new HVAC and HALO from superior. Justin, Neven, and Rudy came out and they were very respectful to me and my home and we're cautious carrying everything in an out. The system is very nice and we are happy with their service.
Gail Pippin
Apr 20, 2022
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Called Superior at approximately 8am this morning. (Our furnace was running but there was no warm air blowing.) Had the pleasure of speaking with Lynn who asked when we were available. Then set us us for between 9-11. Zach arrived around 9am and left about 946. He's such an efficient and pleasant young man. Superior Comfort to the rescue! I'd give them 100 stars if I could.
Rachel Cardinal
Mar 25, 2022
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We've used this company for the last 7 years for our annual maintenance of our furnace and AC. They are prompt and very professional. Ken M was here earlier in the week to address concerns I had about heat distribution of our furnace. It's an older unit almost 20 years old. He gave it a good clean and check. Adjusted things and talked over some potential reasons for my concerns. We talked replacing my units in the near future gave me an estimate of what to expect for that.
They will be back in the spring do check the A/C I can't recommend highly enough they do what is necessary and never try to sell you on stuff you don't need. They are polite and courteous. Definitely use if you live in the Down river area!
They will be back in the spring do check the A/C I can't recommend highly enough they do what is necessary and never try to sell you on stuff you don't need. They are polite and courteous. Definitely use if you live in the Down river area!
Angela Poley
Mar 24, 2022
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I called Superior to install a new water heater. Ethan and Thomas did a great job. Both were very professional and efficient and cleaned up well after the job. Highly recommend!
Jenny Callahan
Feb 11, 2022
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Can't thank these guys enough Justin, Donald & Conner We're all great they went Above and beyond. We had a furnace and A/c replaced they Redid a lot of ductwork relocated Our furnace for us I would recommend them to anyone that needs anything done great group of guys and awesome company thank you guy's so much. Services: Heating system maintenance, HVAC duct & vent repair, Install thermostat, A/C system maintenance, HVAC duct & vent installation, Heating system installation
Andrea F.
Feb 07, 2022
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Superior Comfort is an amazing company with great people! After a failed service call from another company Zach S. came out and fixed it right away. Truthful, honest and gets the job doing. I would highly recommend Superior Comfort Heating & Cooling.
Ryan Surerus
Feb 06, 2022
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Superior did a fantastic job. They were able to come out the same day our furnace went out and began the new installation. Tyler and Thomas were very professional and friendly. They walked me through the system once it was installed and left the job site cleaner then they found it. I can't recommend Superior enough and we are very happy with the service.
Jeremy C.
Jun 18, 2015
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I've used Superior Comfort in 3 different houses myself and my family has used them in 2 different houses, and lastly I've even used them on a commercial account. This company is truly the best, most honest, reliable and is not out to screw you over and/or over charge you! I always recommend Superior Comfort and Scott who is the owner to anyone and everyone I know in need of a great company and a honest company!