Business Details
31 Years
experience
Emergency
services
Your Trusted HVAC Partner in Portland, OR
Since 1995, we have been a family-owned HVAC company dedicated to delivering comprehensive heating and cooling solutions for residential and commercial clients in Portland and surrounding areas. Our team of NATE Certified technicians combines technical expertise with a commitment to exceptional customer service, ensuring every installation, repair, and maintenance task meets the highest standards. We operate a full-service sheet metal shop and prioritize trust through background-checked, drug-tested employees. Our 24-hour emergency service addresses urgent needs, while our American Standard Customer Care Dealer certification reflects our 99% customer satisfaction rate. We emphasize preventative maintenance through programs like our Comfort Club and Filter Club, which include priority service, discounts, and free extended warranties. Our referral program rewards satisfied customers with $50 credits, underscoring our confidence in the quality of our work. We protect homes during service with shoe booties and floor coverings, guaranteeing clean workspaces and fair pricing. This approach has made us a trusted name in the region, with over 90% of new business stemming from customer referrals.
Services
Furnace Repair
Heat Pump Installation
Air Conditioning Service
Ductless Systems
Zoning Systems
Gas Fireplace Repair
Thermostat Upgrades
Dehumidifier Installation
Ventilation Solutions
Hybrid Heating Systems
Served areas
- Portland, Clackamas, Beaverton, Hillsboro, Tualatin, Tigard, Lake Oswego, Oregon City, Lake Grove, Gresham, West Linn, Gladstone King City Oak Grove Milwaukie Sunnyside Progress
Details
- Year established: 1995
Highlights and features
- We offer 24-hour emergency service for urgent HVAC needs.
- Our technicians are NATE Certified with ongoing technical training.
- We guarantee clean workspaces with shoe booties and floor protection.
- 99% of surveyed customers would recommend us to friends and family.
- Our Comfort Club includes priority service, discounts, and free extended warranties.
Associations and certifications
- NATE Certified
- American Standard Customer Care Dealer
- Trust Certified
What people say
Level of attention
Professional, polite and friendly
Cleared up allergies
Knowledgeable
Recommend them
Services
Furnace Repair
Our NATE Certified technicians diagnose and fix furnace issues promptly, ensuring safe and efficient operation. We service all gas and electric furnace models, using high-quality replacement parts. Our process includes combustion adjustment and safety inspections to restore optimal performance.
Heat Pump Installation
We install energy-efficient heat pumps tailored to your home's needs, including ductless and hybrid systems. Our team ensures proper sizing and integration with existing systems, providing long-term comfort and energy savings through expert installation practices.
Air Conditioning Service
Regular AC maintenance prevents summer breakdowns through coil cleaning, refrigerant checks, and system optimization. Our technicians perform comprehensive inspections to maintain peak efficiency and extend equipment lifespan while improving indoor air quality.
Ductless Systems
We design and install ductless heating and cooling solutions for homes without existing ductwork. Our specialists handle multi-zone configurations, ensuring quiet operation and precise temperature control while maintaining energy efficiency through proper unit placement.
Zoning Systems
Our zoning solutions allow customized temperature control in different home areas using advanced thermostats and dampers. This improves comfort and energy efficiency by directing conditioned air only where needed, reducing utility costs.
Questions
What HVAC services do you offer?
We provide furnace repair, heat pump installation, air conditioning service, ductless systems, zoning solutions, and indoor air quality improvements for residential and commercial clients.
Do you offer emergency HVAC service?
Yes, our 24-hour emergency service addresses urgent heating and cooling issues outside regular business hours.
What is the Comfort Club?
Our Comfort Club offers annual maintenance, priority service, 15% repair discounts, free extended warranties, and included Filter Club benefits for HVAC systems.
Are your technicians certified?
All technicians are NATE Certified with ongoing training, and our team members undergo background checks and drug testing.
How can I join the referral program?
Mention a referring customer when scheduling service to receive $50 off your installation, with the referrer also receiving $50.
Videos
Reviews (26)
Tyler Anderson
Jan 13, 2022
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Great service. Our ac went out during the summer so we found this company. Tech was nice and repaired the problem quickly Service: A/C system maintenance
Rachel Dubuc
Dec 19, 2021
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Huge thank you to the technicians that have helped us and so many of our tenants this year. Thanks to you our tenants have heat. Kristi, is excellent and efficient. Beyond impressed with how quickly we are able to get service scheduled during such trying times. - Property Manager Services: Repair HVAC, HVAC system maintenance, Thermostat repair, Install thermostat, Installation, Heating system repair, Heating system maintenance
Ryan Alverdes
Nov 26, 2021
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We were in need of new air conditioning units and an air handler at the start of the summer, during supply shortages, so our expectations weren't exactly high, and we weren't in a hurry anyway (they were still working, just not at their peak anymore). They weren't able to get one of the air conditioner units due to the supply shortages, but installed the other two right away and took less time than they had planned.
While we were waiting, the unit waiting to be replaced broke, and they came out to fix it for free. They were apologetic for it taking so long to get the second AC unit, which was unnecessary as it was not at all their fault. Everything with them went as well as it possibly could have, and I'd recommend them to anyone.
While we were waiting, the unit waiting to be replaced broke, and they came out to fix it for free. They were apologetic for it taking so long to get the second AC unit, which was unnecessary as it was not at all their fault. Everything with them went as well as it possibly could have, and I'd recommend them to anyone.
Donald Erceg
Jun 10, 2021
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This company is incredibly well run. It is totally professional and transparent. I give them my whole-hearted five star endorsement. I even let the owner, Jeff Pangborn, upsell me into an upgrade with the new furnace. He promised I would be more comfortable, and I am. I am betting that Jeff has an mba given how well he runs the business. Kudos to Jeff, his installation team and to Chris (sp?) in the office. Well done everyone. Be well and stay safe.
Marc Beyer
Apr 04, 2021
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Rose City Heating & Air just finished installing a new gas furnace and AC unit for us and we are so happy. The entire process was made easy and handled very professionally. Jeff came out and gave us the estimate and was very helpful and knowledgeable. Sterling was the installation technician and he did a fantastic job. He cleaned up after installation, wore shoe covers and a face mask due to COVID. Thank you so much you guys you run a top notch business.
Scott F.
Feb 24, 2019
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Love these guys! I've used them several times on multiple properties. A new furnace and regular maintenance. Always responsive and fairly priced.
Scott F.
Feb 23, 2019
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Love these guys! I've used them several times on multiple properties. A new furnace and regular maintenance. Always responsive and fairly priced.
Janet
Mar 31, 2018
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Gas Furnace stopped on night of ice and snow, miserable cold. Pat arrived by 1pm as promised, ran for a part, fixed my 20 yr old furnace without any fuss or mess, for reasonable price! I was treated courteously and honestly. Very satisfied. I called another place, Beaverton Heating and Cooling the same time, and the FIRST thing they said on phone was "after 20 years have you considered you probably need a new furnace?
I can't believe that brand lasted this long." Talked down to me, while clearly expecting to sell me a new furnace. Arrogant insensitive guy I will not call again. My money will follow excellent customer service and respectful treatment by Rose City Heating and Air! Thanks!
I can't believe that brand lasted this long." Talked down to me, while clearly expecting to sell me a new furnace. Arrogant insensitive guy I will not call again. My money will follow excellent customer service and respectful treatment by Rose City Heating and Air! Thanks!
Mark K.
Dec 22, 2017
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I was SO impressed with their service... and I only wish I'd known about them several years ago. Friendly people on the phone and in the field. We had an intermittent problem develop with our Carrier furnace, and few companies were available for a prompt visit (on a cold stretch of days). Technician Pat came out and spent a mere hour to quickly diagnose the problem and fix it. Turned out to be an easy unclogging of the condensate system... and that would have been included in a regular service call. SO, the cost was a regular (overdue in our case) service call.
A steal if you ask me.
Pat was so friendly and fun to chat with, and I learned a fair bit myself about our system. He called ahead (during the schedule window of time) and was prompt. I'll definitely use them again!
A steal if you ask me.
Pat was so friendly and fun to chat with, and I learned a fair bit myself about our system. He called ahead (during the schedule window of time) and was prompt. I'll definitely use them again!
Mark K.
Dec 22, 2017
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I was SO impressed with their service. and I only wish I'd known about them several years ago. Friendly people on the phone and in the field. We had an intermittent problem develop with our Carrier furnace, and few companies were available for a prompt visit (on a cold stretch of days). Technician Pat came out and spent a mere hour to quickly diagnose the problem and fix it. Turned out to be an easy unclogging of the condensate system. and that would have been included in a regular service call. SO, the cost was a regular (overdue in our case) service call.
A steal if you ask me. Pat was so friendly and fun to chat with, and I learned a fair bit myself about our system. He called ahead (during the schedule window of time) and was prompt. I'll definitely use them again!
A steal if you ask me. Pat was so friendly and fun to chat with, and I learned a fair bit myself about our system. He called ahead (during the schedule window of time) and was prompt. I'll definitely use them again!
Tom G.
Dec 15, 2017
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I was in need of a new furnace after it was revealed during a routine inspection that it was no longer safe to use. Rose City Heating came recommended from a contractor friend of mine. I had challenges with my schedule to get the estimator out to my home, but from the outset they were willing to work with my schedule to get a rep out to my home the next day. Roy was attentive, quick and friendly and provided me with several options within a few hours of coming to my home.
The price was fair and they were able to install the following day which convinced me to go ahead. The technicians, Chris, Pat and "Sparky" arrived early, were friendly and got to work with the install. They found some challenges with the configuration of my building but were able to troubleshoot a workable solution. After the install, Pat took the time to explain the differences between the old furnace and the new one. They cleaned up after the job site and I was relieved to have heat again as we had relatively cold evenings. This was the easiest, painless contractor/install experience I have had.
The price was fair and they were able to install the following day which convinced me to go ahead. The technicians, Chris, Pat and "Sparky" arrived early, were friendly and got to work with the install. They found some challenges with the configuration of my building but were able to troubleshoot a workable solution. After the install, Pat took the time to explain the differences between the old furnace and the new one. They cleaned up after the job site and I was relieved to have heat again as we had relatively cold evenings. This was the easiest, painless contractor/install experience I have had.
Douglas H.
Dec 08, 2017
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Just got done working with Pat, really great guy, stayed to help me out even though he took the call as a favor and was supposed to be heading back to Vancouver before traffic. Really appreciate that. He got my heat pump working and helped me with my condenser on my downstairs unit, really appreciate the service. I called three other places and was not able to get an appointment for at least 6 days. Rose City said they might be able to make it out in 2 but I got lucky thanks to Pat made it out same day got everything taken care of.
Valerie Feltman
Jun 14, 2017
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5.0 star rating 1/31/2017 Our heating system went out on Sunday. We called another company that told my husband, who was able to troubleshoot the problem, that we probably needed a whole new unit. I thought that was a stretch when they hadn't even seen the unit! The following morning I called a couple of places that had decent reviews but couldn't get out to us until Wednesday. We didn't want to be cold for two more days so I called Rose Heating.
The woman who answered the phone was polite and said they could come out the same day. She took the part number off the part my husband suspected needed replacing. Not only was the repairman on time but he brought out the correct part, replaced it, cleaned the filter, checked everything else out and had it up and running in less than an hour. Total cost was $248, included part ($144) and labor ($104)! The other "reputable" company quoted my husband $5,000 for a new unit. I think we made the right choice! I wouldn't hesitate recommending this company for a second!
The woman who answered the phone was polite and said they could come out the same day. She took the part number off the part my husband suspected needed replacing. Not only was the repairman on time but he brought out the correct part, replaced it, cleaned the filter, checked everything else out and had it up and running in less than an hour. Total cost was $248, included part ($144) and labor ($104)! The other "reputable" company quoted my husband $5,000 for a new unit. I think we made the right choice! I wouldn't hesitate recommending this company for a second!
Lauren L.
Aug 26, 2016
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I call Rose City before I start up the AC or furnace every year. Dave is awesome, goes above & beyond! I used to have annual repairs with another company, once I started preventative maintenance with Rose City, I've had no problems! Would definitely recommend!
Lauren L.
Aug 25, 2016
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I call Rose City before I start up the AC or furnace every year. Dave is awesome, goes above & beyond! I used to have annual repairs with another company, once I started preventative maintenance with Rose City, I've had no problems! Would definitely recommend!!!
Ariel P.
Jan 27, 2016
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I called Rose City Heating & Air to do a tune-up/maintenance check on a gas furnace since I had just moved in. Safe (the service tech) came out and was professional & efficient with his time. He caught a problem with the duct system that could have become a major issue. Great experience, much appreciated.
Ariel P.
Jan 26, 2016
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I called Rose City Heating & Air to do a tune-up/maintenance check on a gas furnace since I had just moved in. Safe (the service tech) came out and was professional & efficient with his time. He caught a problem with the duct system that could have become a major issue. Great experience, much appreciated.
Steve K.
Jul 13, 2015
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Air conditioning only fails on the hottest of days, and mine went out during an ungodly hot (for Portland, at least) streak this year. I'm not a fan of the heat, and I had a party coming up in a few days. I was worried about cost, worried my guests would melt, and entirely sweating my ass off. Rose City was amazing. They were as fast or faster than anyone with getting out to the house, and when their tech (Dave) arrived - he was the man.
I got a professional repair for a very fair price. I also learned some things talking with Dave. And when I had a follow up need a few days later, the great service continued. This is the second time Rose City has done a great job for me (once for heating and now for a/c). I will continue to be their customer and I want others to know just how fantastic they are!
I got a professional repair for a very fair price. I also learned some things talking with Dave. And when I had a follow up need a few days later, the great service continued. This is the second time Rose City has done a great job for me (once for heating and now for a/c). I will continue to be their customer and I want others to know just how fantastic they are!
Martin F.
Oct 21, 2014
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I called for a gas wall furnace repair due to the gas company saying the gas valve had failed. The repair man showed up and looked at the gas valve and said he did not think he would be able to get a replacement valve.but he would check. two days later he called to say the manufacturer (Williams) said the valve was obsolete. He said he would send out our bill for $89. and advised we contact his office for an estimate for a new furnace.
I called another company and the repairman came out and replaced the valve in 4 hours (expensive at $610).but less then the $2,000. to replace the furnace. Rose city made No effort made to fix the furnace.just sell us a new one.
I called another company and the repairman came out and replaced the valve in 4 hours (expensive at $610).but less then the $2,000. to replace the furnace. Rose city made No effort made to fix the furnace.just sell us a new one.
Kerra B.
Jun 13, 2014
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Exceptional service and quality! I received multiple bids and Rose City beat all the other prices, but what impressed me the most was their customer service and knowledge of the products. When they came out to install they decided we needed a larger heater and they upgraded it for free. I was impressed with the sales person, installers, and office employees. Highly recommend Rose City!
Kerra B.
Jun 13, 2014
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Exceptional service and quality! I received multiple bids and Rose City beat all the other prices, but what impressed me the most was their customer service and knowledge of the products. When they came out to install they decided we needed a larger heater and they upgraded it for free. I was impressed with the sales person, installers, and office employees. Highly recommend Rose City!
Steve G.
Jul 06, 2013
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I am a Realtor who used Rose City for a Heating and Air Conditioning for an Inspection connected with the purchase of a home. Technician Dave located a potentially dangerous situation where the Hot Water Heater and Heater vents connected. Dave said there could be Carbon Monoxide getting into the garage and ultimately in the house. Great Find. This will be repaired prior to my Buyer moving in.
Ryan A.
Jun 18, 2013
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The man that came out and did an estimate for our air conditioner replacement seemed to know what he was doing. However, he said he would send us an email with the estimate and never did, so we went with another company. First impressions, people. Oh, and if you want the flashlight you left at our house back, you're still welcome to send that follow-up email.
Allie B.
Oct 30, 2012
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We called Rose City Heating when I moved into my new house and found out that the furnace didn't work. They came out after a week and then gave us a quote for $950.00 worth of repairs that they said needed to be made. One of the things on the list was a new motor for the furnace and it was quoted at $450. We decided to do some investigation and ended up purchasing the same exact brand and type of motor, brand new from a local store for $150.
I understand that companies mark things up for the ease of not having to get the parts yourself, but this seemed extreme. We called another company and they sent someone out. $140 later our problems were solved and the furnace was working beautifully. By calling someone else we were able to save $660.00. I would get a second opinion if you call them and they give you an outrageously expensive quote for a repair.
I will say that they were VERY friendly and took time to explain the quote to me, we even called them later to ask some questions and they were great about taking the time to answer them but I personally won't be calling them again.
I understand that companies mark things up for the ease of not having to get the parts yourself, but this seemed extreme. We called another company and they sent someone out. $140 later our problems were solved and the furnace was working beautifully. By calling someone else we were able to save $660.00. I would get a second opinion if you call them and they give you an outrageously expensive quote for a repair.
I will say that they were VERY friendly and took time to explain the quote to me, we even called them later to ask some questions and they were great about taking the time to answer them but I personally won't be calling them again.
Megan Morlock
This is the most honest company and their technicians are incredibly well-qualified. When other companies misdiagnosed our problem, Rose City technicians quickly set us on the proper repair path--at a fraction of the cost of other companies' quotes. Hands-down the best HVAC company we've worked with in Portland and we will continue using them for years to come.
Aaron Kirk Douglas
These guys are awesome! They installed a couple of amazing mini-split units in our house and have come out immediately when I experienced some unusual issues more than a year later. I highly recommend them.