Business Details
34 Years
experience
Emergency
services
Expert HVAC Services in Santa Rosa, CA
Since 1992, Stout's Heating & Air Conditioning has been Sonoma County's premier HVAC contractor, delivering reliable heating, cooling, and ventilation solutions for residential and commercial properties. As a family-owned and operated business, we combine over three decades of local expertise with a commitment to integrity, innovation, and customer satisfaction. Our licensed technicians specialize in AC repair, furnace installation, heat pump systems, and energy-efficient upgrades, ensuring year-round comfort tailored to Santa Rosa's Mediterranean climate.With same-day emergency service, transparent pricing, and financing options, we prioritize customer needs while maintaining industry-leading certifications, including Coleman and EPA compliance. Our mission remains simple: to provide dependable HVAC solutions that exceed expectations through professional service, cutting-edge technology, and a dedication to community trust.
Services
Residential AC Repair
Commercial AC Services
Heat Pumps
Dual Fuel Systems
Ventilation Systems
Furnace Installation
Emergency Repairs
HVAC Maintenance
Energy Audits
Indoor Air Quality
Details
- Year established: 1992
Highlights and features
- 30+ years of local HVAC expertise in Sonoma County
- Same-day emergency repair services available
- Family-owned business treating customers like neighbors
- Licensed (CA #1016168) and Coleman-certified technicians
- Financing options from 5.99% APR available
Associations and certifications
- Coleman
- EPA Certified
What people say
Prompt response
Technician was early
Efficient repairs
Professional and polite
Satisfied customers
Services
Residential AC Repair
Fast, reliable air conditioning repair for all makes and models in Santa Rosa. Our EPA-certified technicians provide same-day emergency service and routine maintenance to ensure optimal performance. We specialize in central AC, ductless mini-splits, and heat pump systems, using advanced diagnostics to identify and resolve issues efficiently. Regular tune-ups improve energy efficiency by up to 20% while extending system lifespan.
Commercial HVAC Systems
Professional installation and maintenance of high-capacity commercial cooling systems for offices, retail spaces, and industrial facilities. Our solutions include rooftop units, ductless mini-splits, and package systems designed for continuous operation. We offer preventive maintenance programs that reduce energy costs by 15-20% and emergency repair services to minimize business downtime during peak seasons.
Heat Pump Installation
Expert installation of energy-saving heat pump systems ideal for Santa Rosa's climate. We offer air-source and hybrid models that provide both heating and cooling while qualifying for federal tax credits. Our technicians ensure proper sizing and integration with existing ductwork, maximizing efficiency and comfort. Regular maintenance preserves system performance and extends equipment lifespan.
Furnace Services
Comprehensive furnace repair, installation, and maintenance for gas, electric, and high-efficiency models. Our licensed technicians address common issues like ignition failures and heat exchanger problems while offering replacement options with up to $1,000 in savings. We include free smart thermostat installation with new systems and provide annual tune-ups to maintain 95%+ efficiency.
Indoor Air Quality
Advanced ventilation and purification solutions to improve residential and commercial air quality. Services include HEPA filtration systems, UV light purifiers, and iWave technology that eliminates 99% of airborne contaminants. We also offer duct cleaning and humidity control systems to create healthier environments while improving HVAC system efficiency by reducing strain on components.
People
Fred Stout
Founder
Fred Stout established the company in 1992 with a commitment to honest HVAC service. Though no longer with us, his work ethic and customer-first approach remain foundational to our operations today.
Jeff Stout
Owner
With HVAC industry experience since 1985, Jeff Stout co-founded the business and oversees daily operations. His hands-on leadership ensures technical excellence and adherence to our core values of integrity and professionalism.
Jeanne Stout
Founder
Jeanne Stout helped launch the company in 1992 after working in HVAC accounting. She manages office operations and customer communications, maintaining the personal touch that defines our family-owned business.
Questions
How often should I schedule HVAC maintenance?
Bi-annual maintenance (spring and fall) ensures optimal performance, especially important for Santa Rosa's climate and wildfire season air quality concerns.
What HVAC system lifespan can I expect?
With proper care, AC units last 12-15 years, furnaces 15-20 years, and heat pumps 10-15 years in our moderate climate.
Are heat pumps effective in Santa Rosa winters?
Yes, our mild winters allow heat pumps to maintain 300%+ efficiency, providing both heating and cooling with lower energy costs.
What should I do during HVAC emergencies?
Contact our same-day service immediately. Avoid DIY repairs on gas or electrical components to prevent safety hazards.
How can I reduce energy bills?
Regular maintenance, programmable thermostats, and sealing air leaks can cut costs by 10-30%, with rebates available for high-efficiency upgrades.
When should I replace versus repair my system?
Consider replacement if repair costs exceed 50% of new system value, your unit is over 15 years old, or efficiency has significantly declined.
Reviews (5)
Lauren Colombo
Apr 22, 2022
Report
We called their office on Tuesday, and they were able to schedule an appointment for Wednesday afternoon. The technician called as he was able to arrive an hour earlier, which worked out very well for my schedule. He was super friendly, helpful, and amazing with our dogs. He was able to check and complete the repair for us within an hour. Definitely recommend.
Ann Sebastian
Apr 14, 2022
Report
Starting with the first encounter, when I had finally decided to replace my 23 year old furnace, I was initially impressed with the professional attitude of the man who came to the house. He took me through the process, step by step so I knew exactly what to expect. The crew of three who arrived on time the next week accomplished the installation and all the extra work involved in 4 hours. They were friendly, answered all my questions, and generally did a five-star job. I'm very happy with the whole thing! Thanks, guys!
Susan Daley
Aug 07, 2021
Report
The entire experience was better than expected. First, Dennis came to give us an estimate, which he did with a veterans discount. We had heard others in the park tell us how much they had paid so we were surprised at the estimate we got. We sat outside and visited for a half hour. He was polite, kind, and we both felt that he was a very trustworthy person. The installer was here when scheduled and did a fine job. When it comes time to buy a new furnace we will be returning Stout's for sure!
Sandra Wolfenbarger
May 18, 2021
Report
My A/C quit I called the company that installed it in 1999. I was told that the last time they came out on a service call in 2017 that the tech. noted the unit was old and parts were hard to to get. they did not want to make appointment unless i was ready to replace the unit. I called Stouts Heating and Air Conditioning, which is 1 hour away, Not only did they make the appointment pretty quickly, Dennis found the problem and hard it fixed with in 5 minutes of arriving.
When its time to replace this A/C Stouts will be doing it and any other repairs they can do. Big Thank you to Darlene in the Office for her excellent customer service and Dennis for his honesty on fixing a simple thing instead of wanting to replace a functioning unit.
When its time to replace this A/C Stouts will be doing it and any other repairs they can do. Big Thank you to Darlene in the Office for her excellent customer service and Dennis for his honesty on fixing a simple thing instead of wanting to replace a functioning unit.
Margaret Schrock
Apr 21, 2020
Report
I am a Sonoma County Realtor. I needed an inspection of ductwork and heating system on a property for my buyers, and we needed it asap. Stout's was able to get a technician out within one day, and the estimate for repairs (and pictures) came just after the inspection was done. Awesome! Will definitely refer to and use Stout's services again.
