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39 Years
experience
Emergency
services
Expert HVAC Solutions for Southern California Homes
Air Concepts has been a family-owned and operated HVAC service provider in Southern California for over 36 years. Our team specializes in air conditioning, heating, and indoor air quality solutions for residential and light commercial clients across Orange County. With a commitment to excellence, we combine decades of hands-on experience with state-of-the-art equipment to deliver tailored comfort solutions.

Our technicians are certified in industry standards like BPI, NATE, and QI, ensuring every servicefrom routine maintenance to full system installationsis completed to the highest standards. We pride ourselves on upfront pricing, same-day service, and a 100% satisfaction guarantee, backed by our deep community involvement and dedication to customer education.
Services
Air Conditioning Heating Maintenance Repair Installation Duct Repair UV Systems Residential Zoning Emergency Services Indoor Air Quality
Details
  • Year established: 1987
Highlights and features
  • Family-owned with 36+ years of local HVAC expertise
  • Certified technicians with BPI, NATE, and QI credentials
  • Same-day service and upfront pricing guarantees
  • Specialized in energy-efficient system installations
  • Community-focused with charitable outreach programs
Associations and certifications
  • BPI
  • NATE
  • QI
What people say
Queen of Comfort 24/7 emergency service Certified experts Energy-efficient solutions Family-owned reliability
Services
Air Conditioning
We install, repair, and maintain high-efficiency air conditioning systems for residential and commercial properties. Our technicians handle all makes and models, ensuring optimal performance and energy efficiency. Emergency cooling services are available for urgent needs.
Heating Services
Expert repair and installation of furnaces, boilers, and heat pumps. We service all major brands and offer energy audits to improve heating efficiency. Annual maintenance plans help prevent winter breakdowns.
Maintenance Plans
Bi-annual system checkups to extend equipment lifespan and maintain efficiency. Includes filter replacement, coil cleaning, and performance diagnostics. Customers receive priority scheduling for emergency calls.
Emergency Repairs
Urgent HVAC repairs available outside regular hours. Our technicians respond promptly to critical heating/cooling failures. Emergency service includes diagnostics and same-day fixes when possible.
Duct Repair
Comprehensive ductwork inspection, repair, and sealing. We address leaks, blockages, and contamination issues to improve air quality and system efficiency. Modifications available for home additions or renovations.
People
Kelly Mae
Owner
Certified HVAC expert with 36+ years in the industry. Holds BPI, NATE, and QI certifications. Founded Air Concepts after working in family plumbing business. Known as 'Queen of Comfort' for customer-focused approach.
Joshua
Installation Manager
Joined Air Concepts in 2010. Oversees system design and installations. Holds advanced HVAC certifications. Focuses on integrating energy-efficient solutions for residential clients.
Questions
What areas do you service?
We serve all of Orange County and surrounding Southern California areas for residential and light commercial HVAC needs.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency repair services for critical heating and cooling system failures.
What financing options are available?
We offer GoGreen Home and Wells Fargo financing programs for HVAC installations and major repairs.
Are your technicians certified?
All technicians hold industry certifications including BPI, NATE, and QI for professional HVAC work.
How often should HVAC systems be serviced?
We recommend bi-annual maintenance (spring and fall) to ensure optimal performance and extend system lifespan.
Videos
Reviews (7)
Louise B.
Jun 30, 2022 Report
Our regular technician KNOWS his profession. He has saved us money over the years identifying parts that were wearing out, on our 20 yr old system, so we could replace the PARTS instead of the air conditioner/heater. He always cleans our intake vent, and also cleans up after himself. He is quick, efficient, and polite. The woman in the office is smart, courteous, and efficient with scheduling and addressing my needs.

I also LOVE that I can purchase a contract for the year (at a discounted price), guaranteeing I get my air conditioner serviced before summer, and my heater serviced before winter. To top it all off, this company was started by a woman (who serviced our unit herself back years ago). I so appreciate the consistency, reliability, and professionalism of the whole team year after year.
Jeanne E.
Jun 22, 2022 Report
Our service technician Zach was great! We moved in last year so our air wasn't really getting cool and it didn't seem to have air coming out as well as it should so we thought it may need maintenance. He came out explained what was going on. Showed us our very very disgusting filthy filter and washed it down. Our unit was frozen so basically it needs to defrost. Looked at our unit told us if it was reliable(which it was not they only made them for 3 years so that told us a lot).

He advised we needed lots of towels around our unit as they'll be a lot of water as the ice will melt. He gave us a couple of options. We decided to go with the more economical choice and pray for the best and said he would be back tomorrow to finish up it would be about $500 and would fit us in. Unfortunately, we can't use the air conditioner today. Service call was $87.50 reasonable. He had a great attitude, very professional, was knowledgeable. Overall, we would recommend to everyone. Definitely would call them back! Thank you Zach
Nancy Gordon
Jun 15, 2022 Report
Air concepts is the only air conditioning and heating service I have used for over 20 years. I referred them to many of my friends who are equally & completely satisfied with their service and workmanship. Their prices are fair and service is outstanding! Thank you once again Air Concepts for coming to my rescue today Service: A/C system maintenance
Kyungsuk P.
Jun 15, 2022 Report
I got a new American standard a/c unit and an old unit fixed by Air Concepts recently. The way Zach handled the issues makes me feel so comfortable and gives me a huge confidence now and future works. As a restaurant owner specially in summer, I do really appreciate the professional care when immediate service needs. I strongly recommend Air Concepts and Zach. His approach was professional, honest and organized.
Mark D.
Jun 15, 2022 Report
Noah came to do semiannual HVAC checkup today. He was prompt, efficient and friendly. He did a great job!
Christy Seoane Saez
Jun 14, 2022 Report
We have used the service from Air Concepts for the past 13 years. Air Concepts installed our heater 13 years ago. Mark has serviced our heating and air conditioning since then. He is very knowledgeable, kind and professional. We recently decided to replace our 25 plus year old air conditioning unit that air concepts has serviced over the past 13 years. We replaced it because it had the old R22 coolant.

We changed all the air ducts and had a variable speed AC system installed. Working With Kelly was easy as she provides a thorough estimate and explains everything. Our installers Todd, Brian and the rest of the crew were very professional and did an excellent job. We highly recommend Air Concepts for their honesty and professionalism.
Jerry L.
Jun 11, 2022 Report
Air Concepts and Kellie Mae have taken care of my air conditioning needs for several years. Her approach is professional, straight forward and honest. She also handled my daughter's air conditioner replacement 2 years ago.